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Southern Sun Pretoria

#13 of 70 Hotels in Pretoria
Certificate of Excellence
Cnr. Beatrix and Church Streets, Pretoria 0083, South Africa
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Southern Sun Pretoria
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107 Reviews from our TripAdvisor Community

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Traveler rating
    48
    36
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    7
    1
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10
4
80
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (38)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (16)
All months
Durban, South Africa
1 review
4 of 5 stars Reviewed 3 days ago NEW

As stated in the survey, I am particularly impressed with the courtesy and friendliness displayed by the hotel staff. The room was comfortable and suitably appointed. I would appreciate delivery of the morning newspaper as some Tsogo Sun hotels still do.

Review collected in partnership with Tsogo Sun Hotels

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Pretoria
1 review
3 of 5 stars Reviewed 1 week ago

This is a big hotel and one expects good service. However this did not happen regularly when I was there. The lady at the reception was not friendly, the waitress at the restaurant was slow, On a certain dai my room was not serviced and I had to ask for that, my laptop charger was stolen and the hotel staff... More 

Review collected in partnership with Tsogo Sun Hotels

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kampala
1 review
3 of 5 stars Reviewed 2 weeks ago

higher price differences when booking is made over the web and prices can not be change to reflect the local rates. web prices should be adjusted to reflect the local rates base on availability thanks

Review collected in partnership with Tsogo Sun Hotels

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umtata
1 review
3 of 5 stars Reviewed 2 weeks ago

Good service, room should be cleaned even under bedsSecurity system was of grate standard, assistance given was good. Problem with room service fees not clarified properly and the room service was slow on my first day.

Review collected in partnership with Tsogo Sun Hotels

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Singapore, Singapore
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Southern Sun Pretoria is an OK place to put up in Pretoria. I felt that the rooms had seen better days and were in need of a refurbishment and they felt musty too. The hotel is near supermarkets, so it is convenient to stock up on essentials or food. The restaurant at the hotel doesn't serve lunch, which is... More 

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Durban
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Things have changed a lot since my last visit to the Hotel or the Southern Sun OR Thambo. The room needs upgrading and modernisation. I also found that the staff do not attend to you needs and not friendly. The Sheraton up the road is a better choice.

Review collected in partnership with Tsogo Sun Hotels

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Pretoria, South Africa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a great time at the hotel, friendly, dedicated and committed employees who goes an extra mile to create a memorable experience for all guest. I enjoyed every moment I spent at the hotel, and I recommend it everyone who may travell to Pretoria.

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Dominic A, Front Office Manager at Southern Sun Pretoria, responded to this review

Thank you for your positive feedback. We are delighted to hear that you found the hotel condusive from an ease of business perspective. We do hope that we will be able to welcome you back to the hotel in the not too distant future. More 

Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Definitely a place that I will recommend. Excellent service, friendly personnel and ideally suited. The pianist set the tone for a very relaxing atmosphere and coupled with the outdoor settings in the dining area you actually feel the warmth

Review collected in partnership with Tsogo Sun Hotels

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Dominic A, Front Office Manager at Southern Sun Pretoria, responded to this review

Thank you for your positive feedback. We are delighted to hear that you found the hotel condusive from an ease of business perspective. We do hope that we will be able to welcome you back to the hotel in the not too distant future. More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

i was at Southern Sun with colleagues from various Provinces, from the booking until check out everything was purely smooth. i received value for money. cleaniness, hospitality and a very safe and condusive environment.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Dominic A, Front Office Manager at Southern Sun Pretoria, responded to this review

Thank you for your positive feedback. We are delighted to hear that you found the hotel condusive from an ease of business perspective. We do hope that we will be able to welcome you back to the hotel in the not too distant future. More 

Durban, South Africa
1 review
4 of 5 stars Reviewed 4 weeks ago

The service received at the hotel was of good quality. The rooms are very neat and are cleaned thoroughly. The hotel is situated in a very user friendly are where you can walk around anytime of the day without any difficulties. My most favourite moment of the was when they served beryani on Tuesday which is my favourite meal.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
Dominic A, Front Office Manager at Southern Sun Pretoria, responded to this review

Thank you for your positive feedback. We are delighted to hear that you found the hotel condusive from an ease of business perspective. We do hope that we will be able to welcome you back to the hotel in the not too distant future. More 

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