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Kievits Kroon

Certificate of Excellence
Plot 41, Reier Road | Kameeldrift-East, Pretoria 35, South Africa
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Kievits Kroon
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Kievits Kroon
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142 reviews from our community

Traveler rating
    84
    32
    15
    6
    5
See reviews for
9
78
2
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (31)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (36)
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Took my mom to Kievitis Kroon for a weekend. It was such an amazing bond session. The service was just stunning! the food was well prepared, scrumptious, compliments to the chef! We also did the spa. Perfect! the spa facilities such as the Sona, heated pools, jacuzzi were just relaxing and what I needed!

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for this wonderful feedback. I'm delighted that you and your mom chose Kievits Kroon for your getaway and hope that you'll be back to enjoy our facilities again soon. I have passed on all your comments to my team who are very appreciative of your feedback. ALAN O'LEARY, MANAGING DIRECTOR More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff are so friendly and accommadating. They assisted my Finance in the arrangements to ask me to marry him. The set the picnic up and congratulated us afterwards. I will never forget the day I got engaged at Kiewietskroon 15 March 2015. Chantelle

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

Congratulations on your engagement! I'm delighted that you had such a memorable experience on this special occasion and thank you for taking the time to share it on this page. We look forward to welcoming you back to Kievits Kroon for many more romantic getaways with your husband-to-be. ALAN O'LEARY, MANAGING DIRECTOR More 

South Africa
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice property but lacks service and management! Housekeeping could be improved - had black hair remains in my shower! TV channels are not well tuned! Check-in was slow! Room service a total shocker! We waited over 1h30 hours for our order than they couldn't even get that right! Check-out was just as poor!

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

I apologise profusely for the tardy service you experienced during your stay with us and your concern with housekeeping. I'm as disappointed as you are that my team did not deliver their normal attentive service and assure you that all these matters have been brought to their attention and are being addressed. ALAN O'LEARY, MANAGING DIRECTOR More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

At the gate they could not find the booking. They allowed me in to go look for the booking at the main house. Drove around past the manor house only to realise what im looking for. Oh please what an horrible experience! The service was shabby - waiting for the wine list for an hour and they bring the cocktail... More 

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

My apologies for your below standard experience. The security at the gate is outsourced and I will bring this matter to their attention. They are not expected to check bookings at the gate, but just to scan licences for security purposes. The route to the Manor House and Reception is clearly marked and I'm not sure how you missed this.I... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Neat and very professional reception staff, decently spacious rooms and fantastic hot shower. Granitas gourmet meal with perfectly paired wines was the highlight of the night with the chef coming out to check on your satisfaction after dinner was an added touch.

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KievitsKroon, Owner at Kievits Kroon, responded to this review

I'm delighted you enjoyed your wine-pairing dinner at our signature restaurant Granita. Thank you for the positive feedback which I have relayed to my team. We hope to see you back again soon! ALAN O'LEARY, MANAGING DIRECTOR More 

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had the best time at Kievits Kroon this weekend. It is the perfect breakaway from the busy city, only 10min from Pretoria. It really feels like you far away somewhere in the country. The spa is a definite must when visiting Kievits Kroon. They are very professional and the treatments are 5 star. Also make sure to book for... More 

Was this review helpful? Yes 1
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for this great review and your recommendation of our spa and gourmet tasting menu. My team loves to get this kind of feedback which acknowledges their hard work and dedication. We look forward to seeing you back at Kievits Kroon soon. ALAN O'LEARY, MANAGING DIRECTOR More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

The rooms need an upgrade. Hygiene at the Spa a bit lacking. Altogether a very ordinary experience. Our much needed weekend break would have been more luxurious at home. They tried to overcharge me by 1000 rand at the check out. That was the last straw!!!

Was this review helpful? Yes 1
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for this feedback. Some of our rooms are in need of an upgrade and we do have an ongoing refurbishment programme in place. I’m disappointed that your experience was “ordinary” as my team constantly tries to exceed expectations. I apologise that your bill was incorrect but trust that this was rectified. I hope that you will give us... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Kietvits Kroon was highly recommended by friends as a great place to go for a romantic pampering get-away. Booking in was slow and tedious, our room was not ready even though it was 2.15pm. We went off to the spa which as lovely. I then came back to reception around 5pm to get my key and confirm that we were... More 

Was this review helpful? Yes 1
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for your feedback. I apologise that your stay with us did not live up to your expectations and the standards that your friends have obviously experienced in the past. February was unexpectedly busy for us and I realise that we did not always deliver on standard; we are addressing all the issues that you raised. I’m pleased you... More 

Gauteng, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was my first visit to Kievits Kroon. We wanted to have a romantic weekend break from the kids and home and also enjoy the Christmas in July weekend. The food was excellent and the staff absolutely amazing. We had a relaxing time at the spa, despite only booking at the last minute. A picnic under the trees was so... More 

Was this review helpful? Yes 1
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for the great feedback about your Christmas in July dinner, the spa and service. It's always nice to hear from a guest that we are getting it right! We do have an ongoing refurbishment programme to upgrade the rooms, and we hope you will be back this year for another romantic getaway with your husband. ALAN O'LEARY, MANAGING... More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my second visit to Kievits Kroon (the first was in June 2014). Was it pure and beautiful perfection? No (close, though). But the stuff they do well is the stuff that matters, they get it right consistently, and this is what will keep me coming back. This time round, I visited with a friend. We left some comments... More 

Was this review helpful? Yes 1
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for this wonderful feedback, I thoroughly enjoyed sharing it with my team who work tirelessly to deliver high standards to our guests and appreciate it when their efforts are recognised. We are always pleased to welcome loyal guests back to the hotel and we hope to see you back again soon. ALAN O'LEARY, MANAGING DIRECTOR More 

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