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Kievits Kroon

Certificate of Excellence
Plot 41, Reier Road | Kameeldrift-East, Pretoria 35, South Africa
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Kievits Kroon
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160 Reviews from our TripAdvisor Community

Traveler rating
    96
    37
    15
    7
    5
See reviews for
12
88
3
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (49)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (36)
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Sandton, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

Absolutely fantastic stay. When traveling locally one becomes accustomed to sub-service compared to abroad however Kievets Kroon is the exception. Other resorts across the country should use Kievets Kroon as their benchmark for exceptional service. Dinner at Granita was also superb and we were pleasantly surprised to see the chef was a local young lady.....the food was so great we... More 

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

This is high praise indeed, and I have shared it with my team. Thank you for this great review. We do strive to provide excellent service to our guests and to receive this kind of recognition is very rewarding. We hope you will visit us again. ALAN O'LEARY, MANAGING DIRECTOR More 

Johannesburg, South Africa
Contributor
19 reviews 19 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had the most amazing time the past weekend. I booked the Autumn Romance package which included fine dining at their Granita restaurant. The food was amazing, the chef really outdid themselves. The spa was the best, really deserving of their awards. My husband could not stop talking about what a wonderful place it was. The onIy bummer was I could... More 

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for this great feedback about our True Romance package! It really is good for us to receive comments like these from our guests because it tells us we are getting it right. I do apologise for the noisy party next door and hope it didn't spoil your stay with us. We look forward to seeing you again. ALAN... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at Kievits Kroon while attending a business conference. Found the staff to be very friendly and very eager to help and assist with any request. The huge property was beautiful and peaceful one could not imagine you are just a stone throw away from the city. The room was spacious and stylishly decorated and had everything you needed.

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

This is great feedback - thank you for taking the time to post it. Now that you have had a taste of what we offer on the estate, I hope that you will be back to experience a leisure stay with us! ALAN O'LEARY, MANAGING DIRECTOR More 

Pretoria, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What an excellent lunch we had in their Granita restaurant. Such a treat for my mom, aunt and husband. Service was excellent. Staff are professional but remain friendly. Will be back for a longer visit that's for sure! The gardens are beautiful and could lounge around that pool all day!

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

I'm delighted you all enjoyed your Mother's Day with us. Thank you for choosing Kievits Kroon to celebrate this special day. We look forward to seeing you back for a longer stay! ALAN O'LEARY, MANAGING DIRECTOR More 

Pretoria, South Africa
Contributor
20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Good food, good wine and a little bit of pampering goes a long way to kindle romance in autumn. Customer service and attention to detail is excellent. Sufficient privacy to enjoy intimate conversations. A chapter in our book of memories ! Thank you.

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

What a lovely review! You seem to have described the very essence of Kievits Kroon and everything we aspire to be. Thank you for this great feedback. We hope to see you back again soon. ALAN O'LEARY, MANAGING DIRECTOR More 

1 review
5 of 5 stars Reviewed 1 week ago

I have been to Kievits Kroon 3 times now and it seems like every trip is better than the next. My partner and I are always treated like royalty and the staff are always friendly and accommodating. Your entire team is doing a fantastic job!! This is definitely my favourite place to get away from the jhb hustle and bustle.

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for the great review and huge compliments which I have passed on to my team. We do try to continuously improve our offering and service, and recognition like this is very rewarding! ALAN O'LEARY, MANAGING DIRECTOR More 

Johannesburg, South Africa
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I took my mom for her annual Mothers Day spa weekend using their 'Autumn Romance' special including d&b, one night accom & spa treatments. We also ordered one of the picnics. The welcome during the checkin is a very good start to the whole experience. Venue & accom is extremely well maintained in a beautiful setting. Spa staff, treatments &... More 

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you very much for taking the time to post such comprehensive feedback. I'm delighted to see most of it is excellent and assure you that the concerns you do raise have been addressed. I'm deeply troubled by your comments about staff pressurising you for tips as we have a staff gratuity programme in place. I apologise sincerely for this... More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

What a luxurious and relaxing way to spend an afternoon, in the company of Kievits Kroon fantastic staff and SPA-pampering! I would highly recommend any of the SPA treatments, as well as the delicious lunch and service we had at the restaurant. Thank you for a truly wonderful experience!

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

Thank you for a truly wonderful review! I'm delighted you enjoyed your spa treatments so much and found the service and staff so good. I have shared your feedback with my team who really appreciate it when their efforts are acknowledged. We hope to see you back at Kievits Kroon soon. ALAN O'LEARY, MANAGING DIRECTOR More 

Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I have travelled the world, stayed in the finest hotels and comparatively Kievits Kroon is one of the most unbelievable experiences in terms of customer service excellence that I have had to date. The staff in the hotel and restaurants were absolutely incredible; so friendly, unobtrusive yet very attentive. THANK YOU Kievits Kroon Staff

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

This is wonderful feedback, thank you, and my team is delighted by your comments. We all pride ourselves on good service and take delight in meeting and even succeeding our guests' expectations and this kind of recognition is very rewarding. We hope to see you back at Kievits Kroon soon. ALAN O'LEARY, MANAGING DIRECTOR More 

Johannesburg, South Africa
2 reviews
2 of 5 stars Reviewed 4 weeks ago

I was first introduced to Kievits Kroon via a business conference which was held there over a weekend last year. I was very impressed and thought it would be a great place for a spa day for my mom's 60th birthday. While all started off promising, the hotel staff were incredibly friendly and welcoming, it soon declined - the spa... More 

Was this review helpful? Yes
KievitsKroon, Owner at Kievits Kroon, responded to this review

I’m very disappointed that your mom’s birthday celebration did not live up to expectations, and you have my word that we are investigating each one of the concerns you list. Thank you for bringing them to my attention. In the meantime I understand our PR manager has been in touch to resolve the matter directly with you. ALAN O’LEARY, MANAGING... More 

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