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Castello di Monte

Certificate of Excellence
Hotel website
402 Aries Street | Waterkloof Ridge, Pretoria 0102, South Africa
Special Price
Winter Special - 35% off
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Castello di Monte
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110 Reviews from our TripAdvisor Community

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Traveler rating
    90
    18
    2
    0
    0
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14
64
4
17
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Fuerth, Germany
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Italian style of the hotel attracted me, the service was perfect, the room size was huge (especially the bathroom), Only the room I had was a bit dark. The Location was good. A very attractive price for such an excellent hotel.

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Salzburg, Austria
Level Contributor
78 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago

This Italian looking small boutique hotel is located on a ridge in a quiet suburb on the eastern side of Pretoria. The Presidential Suite with its two bathrooms and large wardrobe is huge and like the other rooms on the first floor has access to balconies running around the floor. The rooms on the ground floor and especially the ones... More 

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Castello_Di_Monte, General Manager at Castello di Monte, responded to this review

Dear Valued Guests, Thank you for your enlightened review. It is truly sad to read your comments about your experience at Castello. This is not at all how we want Guests to be welcomed, the experience they have, and most of all, the memories that they should have when they leave. I would like to start my response with your... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice facility with accommodating staff and excellent service. Perfect experience with great memories! The location is in a very nice neighborhood, but a little bit confusing to get to. Other than this, everything was perfect.

Review collected in partnership with this hotel

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, We thank you for your positive comments. We strive to exceed expectations and create memories to last a life time. We will thank all departments involved, as we are a small team to make sure guests needs are achieved. We are situated in a very prominent residential area which is safe and close to amenities. We have... More 

Cape Town
1 review
4 of 5 stars Reviewed 3 weeks ago

We arrived fairly late in the evening and were well received. The venue is lovely, and has an air of opulence, not only due to the hotel but also because of the area that it is located in. We were afforded our own private dining room to entertain supper guests. The meal although a little pricey was very good with... More 

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest Thank You so much for your review, we sincerely appreciate and welcome any and all feedback from our guests, regarding their stay at Castello di Monte. We are very happy to hear that you enjoyed your stay with us, had a delightful dinner and appreciated the experience of your waiter. We always strive to offer the best... More 

London
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 31, 2015

We stayed here for two nights and didn't leave the grounds until it was time to go. Clearly, I can tell you nothing about Pretoria itself but it was nights five and six of an African holiday and we thought that relaxing might be what we were after by this stage of the journey. This hotel did not disappoint. Our... More 

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you for your respectable comments. It is always good to hear that guests had an tremendous time and created memories lasting a lifetime. It is a team effort, so we will inform all departments involved. From the gardener, reservations, the waiters and cleaning staff all play a vital role at Castello which we cannot do without.... More 

London, England, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 24, 2015

Staff was very hospitable and more than happy to answer any questions. The room was beautifully decorated and very comfortable. The property is in a lovely, quiet area of Pretoria so guest need to have transport arranged.

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you so much for your positive review. We are pleased to hear that all was to your liking. We will advise all departments involved; from the garden guys to the top management we strive to provide a home away from home with good quality products, amenities, food and beverages and service to make each stay memorable... More 

Cape Town, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2015

ask for the terrace rooms, spacious, lovely view and excellent quality beds and bath rooms. Top this with the staff hospitality which makes you feel very sorry to leave, and you have the Castello experience. The location is not convenient if you do not have a car, however they have an excellent limosine service. The pool is romantic, but small.... More 

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Treasured Traveller, Thank you for your delightful comments. This warms our hearts that you had an abundant experience and lasting memories were created at Castello Di Monte. We do offer an additional service with outsourced companies that provide tours & day trips to historical sites as well as to the amenities that is about five minutes away. This can... More 

Kyiv, Ukraine
2 reviews
5 of 5 stars Reviewed May 18, 2015

Hotel is just good. I stayed in dozens of hotels all over the SA and neighboring countries. Castello di Monte is one the best. Quiet and cozy. No cameras in the hotel - another portion of relaxation. Can't say anything about the hotel's kitchen since didn't eat there. Will recommend to friends.

Review collected in partnership with this hotel

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest Thank you for your wonderful comments. We really appreciate your feedback. Although we are a small establishment with only 9 rooms we do respect the privacy of each guest. We also offer lovely dinners on request and also our rates include a Full English Breakfast. Hopefully with your next visits you will be able to enjoy this... More 

Pretoria
1 review
5 of 5 stars Reviewed May 16, 2015

We really enjoyed our stay for the second time in your beautiful villa. The presidential suite was a welcome surprise and areal special treat thank you so much for that!! The massage was an absolute favourite ,pure bliss!

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest Thank You so much for your recent review. We are very happy to hear that you enjoyed your massages, a little bit of luxurious treatment really can go a long way. We are also happy that you enjoyed your stay in the Presidential Suite, it is a special room and we are glad that it made your... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 9, 2015

We stayed here for one night and arrived after a long drive involving a flat tyre and almost zero visibility rain. The lady greeting us obviously realised we were a bit stressed because she made everything as quick and smooth as possible to get us to our room to start unwinding. It worked and we had a lovely stay. The... More 

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, We value your enthusiastic response. It warms our hearts to hear that you felt a warm welcome and are also grateful that you had a most memorable say. Thank you for your feedback we will convey to all departments. We are in process to get a new supplier for our Wi-Fi and should be fully implemented by... More 

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