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Castello di Monte

5.0 of 5 402 Aries Street | Waterkloof Ridge, Pretoria 0102, South Africa
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Certificate of Excellence 2014
Castello di Monte
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90 reviews from our community

Traveler rating
    75
    14
    1
    0
    0
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13
52
3
12
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Aldershot
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

After arriving on ROVOS rail from Victoria Falls , our travel agent (Audley Travel) arranged for a one night stay here on 28 January ,this was before our departure to UK. For a one night stay it was perfect, welcome was good , both evening meal and breakfast excellent , rooms large and first class if not unusual and as... More 

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Kongens Lyngby, Denmark
Top Contributor
97 reviews 97 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful building, nice garden, awesome rooms and bathrooms, great restaurant and good service. Located in a nice section of Pretoria with stunning views to all sides. 360 degree view from rooftop terrace.

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Respected Guest, Thank you so much for your positive comments and we are delighted to receive your feedback . We will definitely also inform all our departments , as we work together to achieve clean rooms, great ambience and most importantly of all; guests satisfaction and exceeding their expectations. We hope to welcome you back one day to Castello... More 

Greater Johannesburg, South Africa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was a very lucky lady to be taken to Castello di Monte for a romantic birthday weekend away. The Tuscan-styled house itself is a marvel and full of character with tasteful decor, surrounded by beautifully manicured gardens and boasting amazing panoramic views of its surrounds. Staying in the presidential suite certainly made you feel like a "king and queen",... More 

Review collected in partnership with this hotel

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you so much for your constructive comments and we are pleased to receive the feedback . We are delighted that we could assist in creating special memories forever. This warms our hearts and inspires us to keep on doing what we are doing in order to reach for our goals. We thank all our departments that... More 

Toronto, Canada
Top Contributor
126 reviews 126 reviews
27 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a great villa, high up on a hill with great views all around! The staff was very helpful. The rooms are enormous and very comfortable. Each one has a terrace. Most of them have palatial bathrooms and many have separate dressing rooms. There are only 9 rooms in the whole place. There are two dining rooms and a covered... More 

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Good Morning Traveller, Thank you so much for your great feedback, we do value your comments about our rooms, food and wines. We definitely have some of the best views in Pretoria which makes this very romantic and special to create memories forever. We hope that we can welcome you back to Castello Di Monte when you visit South Africa... More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived to a warm welcome from the staff and the villa was quite stunning. Then we were taken to our rooms in the basement, we had room no. 2. The room was fine except for being very dark and the TV was so old and we couldn't get it to work. I'm sure that they could invest in a... More 

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Castello_Di_Monte, General Manager at Castello di Monte, responded to this review

Dear Respected Guest, Thank you so much for your constructive comments and we appreciate your feedback . The rooms situated on this level and not in the main house are comfortable to guests who wants private access. We are in the process of upgrading all our Televisions as part of 2015’s planning procedures, we are very sorry that you had... More 

Scunthorpe, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From reception to departure we were made to feel very welcome. Our room (no.6) was a large suite with separate bathroom, dressing room, bedroom and very large verandah. Service was excellent as was our breakfast. What a wonderful introduction to SA.

Review collected in partnership with this hotel

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest We truly value you response regarding your visit to Castello Di Monte. This comforts us to keep on doing what we are doing when we hear that guests are content and we assisted in create ever lasting memories. Thank you for your comments, we will convey to all departments, as everything is a team effort. We hope... More 

Senior Contributor
26 reviews 26 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Castello di Monte This was the hotel that The Blue Train arranged for us the night before the trip down to Cape Town Upon arriving, we were greeted warmly with a drink. Check in was simply a signature from each of us. Dinner was then arranged with the dining room in the hotel. Our room was on the second floor... More 

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Traveller, Thank you for your encouraging comments about your visit to Castello Di Monte It is truly heart-warming to hear and definitely value the feedback. We strive to create synergy between the department with one goal in mind: guest satisfaction and even exceed expectations. We look forward to welcome you back to Castello in the near future. Your sincerely... More 

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had been booked into the hotel as part of the Blue Train package and didn't know what to expect. It was amazing. The hotel is small and everything about our stay was enjoyable. The rooms are huge and beautifully appointed....we even had our own dressing room. The setting is also very beautiful, more Italian than Italy! Lots of nice... More 

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Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you for your positive feedback. We strive to exceed expectations and create memories. We will definitely forward your feedback to all departments, as we work close to achieve guest satisfaction. Hope to welcome you back to Castello one day. Your sincerely Tanja Kitching More 

Seattle, Washington
Contributor
15 reviews 15 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 9, 2015

we started our trip at the Sheraton in Pretoria and ended our time, luckily, at Castello di Monte. I really cant say enough about how wonderful this hotel is. From the moment we arrived, where someone was waiting to greet us (with beverages!) , to the beauty of the rooms and grounds, all the way to the restaurant and the... More 

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest, It is absolutely a song in our ears to read your feedback. This is why we keep on doing what we love. We will make sure all departments are informed for the smiles and memories they help create. Thank you for your valued positive feedback and hope that we will be able to host you in the... More 

Perth, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stopped over for one night at Castello di Monte hotel. It is situated in a quiet, leafy suburb of Pretoria. We were warmly greeted by staff, who, efficiently showed us to our room. The room was spacious, beautifully furnished and well equipped. Our own private patio overlooked the city of Pretoria and the lovely hotel garden. We chose to... More 

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Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Lesli, Thank you for your valuable comments on your stay at Castello Di Monte. We especially thank you for the note received on the steak, as it is critical that we investigate this matter to find out what happened in order to correct and resolve so that this never happen again. Whether it is training needed in the kitchen... More 

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Additional Information about Castello di Monte

Address: 402 Aries Street | Waterkloof Ridge, Pretoria 0102, South Africa
Phone Number:
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Castello di Monte 5*
Number of rooms: 9
Reservation Options:
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