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Castello di Monte

Certificate of Excellence
Hotel website
402 Aries Street | Waterkloof Ridge, Pretoria 0102, South Africa
Special Price
Winter Special - 35% off
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Castello di Monte
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113 Reviews from our TripAdvisor Community

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Traveler rating
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15
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Dutch first
  • English first
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English first
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    (113)
  • Mar-May only
    (36)
  • Jun-Aug only
    (26)
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Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

People always comment on new development in JHB but they forget Pretoria. With a 360' view of Pretoria and excellent serivice. Castello di Monte has the best to offer. they were accomodating on short notice and helped giving us unforgetable memory.

Review collected in partnership with this hotel

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Respected Guest, We thank you so much for your encouraging comments. It is wonderful to hear that you had an unforgettable experience, as this is why we still continue to do what we do best; Creating those memories that last a life time. We hope to welcome you back to Castello di Monte soonest. Yours sincerely, Tanja More 

Level Contributor
67 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment that we arrived on 2 July at the Castello di Monte the treatment/ service was very welcoming and excellent. We were offered a glass of juice and then taken to our beautiful room. Our host explained how everything worked and about the restaurant in the hotel. It was a big room and a huge bathroom with a... More 

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest It warms our hearts to hear your comments and to know that you have had a great experience with us. Thank you. It is a team effort and we will convey all gratitude to the departments involved. We would love to welcome you back to Castello Di Monte in the near future. Yours sincerely, Tanja More 

Ballina, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights in June with a group of friends. The hotel is in a quiet street surrounded by similar-sized mansions. It was originally built as a private residence and I kept trying to imagine what it would be like to have it as your family home. It is a beautiful building. We were warmly welcomed with... More 

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Respected Guest, Thank you for your positive and constructive feedback. We value your comments and will defiantly thank all departments involved that assist Castello to create a home away from home and building memories to last a lifetime. Please visits us again when you are in Pretoria SA; We look forward. Yours sincerely, Tanja More 

Fuerth, Germany
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Italian style of the hotel attracted me, the service was perfect, the room size was huge (especially the bathroom), Only the room I had was a bit dark. The Location was good. A very attractive price for such an excellent hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you for your constructive comments. You have booked the Honeymoon Suite online; the big bathroom boasts a Jacuzzi bath as well as Shower and his & hers basin. We look forward to welcoming you back to Castello, in the future. Kind Regards Tanja More 

Salzburg, Austria
Level Contributor
79 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Italian looking small boutique hotel is located on a ridge in a quiet suburb on the eastern side of Pretoria. The Presidential Suite with its two bathrooms and large wardrobe is huge and like the other rooms on the first floor has access to balconies running around the floor. The rooms on the ground floor and especially the ones... More 

Was this review helpful? Yes 1
Castello_Di_Monte, General Manager at Castello di Monte, responded to this review

Dear Valued Guests, Thank you for your enlightened review. It is truly sad to read your comments about your experience at Castello. This is not at all how we want Guests to be welcomed, the experience they have, and most of all, the memories that they should have when they leave. I would like to start my response with your... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed June 22, 2015

Very nice facility with accommodating staff and excellent service. Perfect experience with great memories! The location is in a very nice neighborhood, but a little bit confusing to get to. Other than this, everything was perfect.

Review collected in partnership with this hotel

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, We thank you for your positive comments. We strive to exceed expectations and create memories to last a life time. We will thank all departments involved, as we are a small team to make sure guests needs are achieved. We are situated in a very prominent residential area which is safe and close to amenities. We have... More 

Cape Town
1 review
4 of 5 stars Reviewed June 14, 2015

We arrived fairly late in the evening and were well received. The venue is lovely, and has an air of opulence, not only due to the hotel but also because of the area that it is located in. We were afforded our own private dining room to entertain supper guests. The meal although a little pricey was very good with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest Thank You so much for your review, we sincerely appreciate and welcome any and all feedback from our guests, regarding their stay at Castello di Monte. We are very happy to hear that you enjoyed your stay with us, had a delightful dinner and appreciated the experience of your waiter. We always strive to offer the best... More 

London
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 31, 2015

We stayed here for two nights and didn't leave the grounds until it was time to go. Clearly, I can tell you nothing about Pretoria itself but it was nights five and six of an African holiday and we thought that relaxing might be what we were after by this stage of the journey. This hotel did not disappoint. Our... More 

Was this review helpful? Yes
Castello_Di_Monte, Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you for your respectable comments. It is always good to hear that guests had an tremendous time and created memories lasting a lifetime. It is a team effort, so we will inform all departments involved. From the gardener, reservations, the waiters and cleaning staff all play a vital role at Castello which we cannot do without.... More 

London, England, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 24, 2015

Staff was very hospitable and more than happy to answer any questions. The room was beautifully decorated and very comfortable. The property is in a lovely, quiet area of Pretoria so guest need to have transport arranged.

Review collected in partnership with this hotel

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Valued Guest, Thank you so much for your positive review. We are pleased to hear that all was to your liking. We will advise all departments involved; from the garden guys to the top management we strive to provide a home away from home with good quality products, amenities, food and beverages and service to make each stay memorable... More 

Cape Town, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2015

ask for the terrace rooms, spacious, lovely view and excellent quality beds and bath rooms. Top this with the staff hospitality which makes you feel very sorry to leave, and you have the Castello experience. The location is not convenient if you do not have a car, however they have an excellent limosine service. The pool is romantic, but small.... More 

Was this review helpful? Yes
Castello_Di_Monte, Front Office Manager at Castello di Monte, responded to this review

Dear Treasured Traveller, Thank you for your delightful comments. This warms our hearts that you had an abundant experience and lasting memories were created at Castello Di Monte. We do offer an additional service with outsourced companies that provide tours & day trips to historical sites as well as to the amenities that is about five minutes away. This can... More 

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