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Morning Star Express Hotel

Travelers' Choice award winner
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327 Visagie Street, Pretoria 0001, South Africa
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1 room 1 adult
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308 Reviews from our TripAdvisor Community

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Lilongwe, Malawi
1 review
4 of 5 stars Reviewed yesterday NEW

Stayed for two nights on a business trip. Rooms were clean and comfortable. Breakfast was fantastic. Would recommend the hotel any time. The complimentary Wi-Fi connection was excellent. Staff was great.

Review collected in partnership with this hotel

Helpful?
Thank dali295
Western Cape, South Africa
1 review
1 of 5 stars Reviewed 2 days ago NEW

the dress code business is terrible. u cannot dictate to people about what they should wear when they in your hotel. i couldn't even eat breakfast because i am pregnant and i only wear flipflops because my feet get swollen. cant you get a proper shower head? the shower head is messed up and oh did i mention the part... More 

Review collected in partnership with this hotel

Helpful?
Thank kwinda
East London, South Africa
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a regular to this hotel, staying at least every three months. It is refreshing to see the hotel constantly striving to make improvements and satisfy its guests, whilst keeping rates extremely competitive. The free daytime shuttle service (within 5km) is absolutely brilliant, and the breakfast remains good as are the rooms and bathrooms, TV choices and tea facilities.... More 

Helpful?
Thank Frank H
Durban
1 review
5 of 5 stars Reviewed 1 week ago

Although we stayed overnight, we found your establishment to be very accommodating and clean...the staff were friendly and very welcoming....the breakfast was a bit limiting in choice, but a good spread indeed...possible look at catering for non pork or beef guests too....but all in all....well done....will certainly stay with you again

Review collected in partnership with this hotel

Helpful?
Thank sungeethn
Welkom
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed everything hotel had to offer and great location. The parking is very secure. Rooms are neat and tidy with comfirtable beds. The staff is helpfull and friendly. I recommend this hotel to anyone traveling to Pta!

Review collected in partnership with this hotel

Helpful?
Thank 153neld
Brasilia, DF
1 review
4 of 5 stars Reviewed 2 weeks ago

The front-desk lady who received me was very helpful and courteous. The room was as good as shown in the picture with excellent wifi. There was a great variety of choices in the breakfast. There was also a free-shuttle that was really helpful!

Review collected in partnership with this hotel

Helpful?
Thank belisari0j
Philip L, General Manager at Morning Star Express Hotel, responded to this review

Dear Guest. We really appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you are travelling to Pretoria again soon, do not hesitate to call us. Kind Regards Philip Lategan General Manager More 

Lagos State, Nigeria
1 review
5 of 5 stars Reviewed 2 weeks ago

I and my family do enjoy our one week stay @ morning star express hotel, all the staffs were friendly and the hospitality is awesome. Anytime we are coming to South Africa we will stay in Morning Star Express Hotel again.

Review collected in partnership with this hotel

Helpful?
Thank adekob
Philip L, General Manager at Morning Star Express Hotel, responded to this review

Dear Guest. Thank you so much for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Social Media pages and website for promos that you might be interested in. Looking forward to seeing you again soon. Kind Regards Philip Lategan General Manager More 

Abuja, Nigeria
1 review
4 of 5 stars Reviewed 3 weeks ago

I was on Christmas and New Year vacation which we decided to spend in Pretoria(South Africa) all the way from Abuja(Nigeria) and eventually chose Morning Star Express Hotel because of the excellent location to may public and commercial centres. The reception and check in arrangment was smooth and super though we had made a hotel reservation a month earlier .... More 

Review collected in partnership with this hotel

Helpful?
Thank Olugbenga B
Philip L, General Manager at Morning Star Express Hotel, responded to this review

Dear Olugbenga I am delighted to read how much you enjoyed your stay with us at. I am happy to learn that our facilities and service far exceed your expectations. Once again, thank you for recommending our hotel. We certainly look forward to the opportunity to welcoming you back in the very near future Kind Regards Philip Lategan General Manager... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Room was not up to standard. Had booked a family room, on arrival, we found the sleeper couch unclean. We requested linen and we were given a filthy duvet without a cover. On checkout l realised that some of my stuff was missing, one of the managers was unhelpful and started shouting at us in full view of other customers.

Helpful?
Thank Innocencia S
Philip L, General Manager at Morning Star Express Hotel, responded to this review

It is with regret that your experience with the Morning Star Express Hotel did not meet your expectations. I was shocked after reading your comments regarding housekeeping and managements attitude, this is certainly out of the norm behaviour and service from my team. I pride myself in the calibre of staff that I employ and the cleanliness levels of the... More 

Cape Town
1 review
3 of 5 stars Reviewed 3 weeks ago

It's a very good place to stay when you're on a business trip or even to visit the town... Near the city centre and reasonably safe area. Not luxurious but good specially for the affordability and conditions.

Review collected in partnership with this hotel

Helpful?
Thank CJ_Louro
Philip L, General Manager at Morning Star Express Hotel, responded to this review

I would like to thank you for your review on your recent stay at the Morning Star Express Hotel. It is only when we receive feedback from our guests that we are able to improve our product offering and remain customer centric. We look forward to your continued patronage. Kind Regards Philip Lategan General Manager Morning Star Express Hotel More 

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