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Faircity Grosvenor Gardens

4.0 of 5
212 Grosvenor Street | Hatfield, Pretoria 28, South Africa
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Faircity Grosvenor Gardens
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Faircity Grosvenor Gardens
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20 reviews from our community

Traveler rating
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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    (20)
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    (4)
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    (6)
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    (4)
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1 review
4 of 5 stars Reviewed 1 week ago

Spent Easter weekend with family. This was truly a home away from home and was within easy reach of major places of interest. Staff was very accommodating. Would not hesitate to recommend the place especially if traveling as a family for leisure

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1 review
2 of 5 stars Reviewed 4 weeks ago

We stayed overnight for one night. The room and facilities are modern but the cleanliness of the unit and especially the kitchen and kitchen utensils was really bad. For this reason I would not go back.

Was this review helpful? Yes
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear NadineSn Thank you for your review of Faircity Grosvenor Gardens. I can assure you that the cleanliness comments has been investigated. This is not what we are about and we will surely concentrate on the highlighted comments. We hope that in the future when you return to us you will see a difference. Kind Regards Charmaine More 

Nelspruit, South Africa
1 review
5 of 5 stars Reviewed March 9, 2015

My first stay at Grosvenor Gardens was between the 10th and 14th January 2015 and I've gone back four times between January and March 2015. I've used both their studio apartment as well as their 2 bedroom apartments. They have spacious bedrooms with king sized beds, a living area and a modern fully equipped kitchen. The service is excellent. The... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Qiniso Thank you so much for your kind comments, we at Faircity Grosvenor Gardens are so happy to hear that you feel comfortable and at home when you stay with us. I have informed all staff and they are very excited to welcome you back in the near future. Have a wonderful day Kind Regards Charmaine More 

Cape Town Central, South Africa
Top Contributor
352 reviews 352 reviews
85 hotel reviews
502 helpful votes 502 helpful votes
4 of 5 stars Reviewed March 3, 2015

A solid three star product for two star prices; gets four stars for having decent free unlimited WiFi; almost unheard of in South African hotels. The beds are good, the shower is reasonable but cleanliness is mediocre. My studio apartment had everything necessary except an air conditioner. There’s a standing fan to move the air around but nothing to cool... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Warren M Thank you for your comments with regards to Faircity Grosvenor Gardens, we are very happy to hear that you had friendly and efficient service from the staff and that you enjoyed having free WiFi. We do have a cook on duty from Monday to Friday (early mornings) who prepares Breakfast at a minimal extra cost for those... More 

washingtondc
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is a service type hotel, essentially a small efficiency apartment with a kitchenette and a farily large room with queen bed, a couple of lounge chairs or sofa, bathroom, and a cable TV in an apartment type complex with parking. The kitchenette has a fridge, stove, microwave, as well as sufficient utensiles, pots, pans, electric kettel etc. and an... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Timhrose Thank you so much for your kind comments and we are really happy to hear that you had a great stay with us. Home away from home with all the added benefits of security and the location. We are in the process of installing Air conditioners in all the rooms and upgrading some of our furniture to enable... More 

Durban, KwaZulu-Natal, South Africa
Contributor
17 reviews 17 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 14, 2015

My family and I checked from 09 to 11 Jan 2015. Faircity is located ideally in Hatfield. The rooms were all very spacious. The block has a tuscan feel with pretty gardens and just 3 floors. We enjoyed a 2 bedroom apartment with king sized beds, a nice sized living area and a very modern clean kitchen. Although Pta is... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear LynetteKrishnasamy Thank you so much for your positive review of Faircity Grosvenor Gardens, this is always much appreciated. We are delighted to hear that you enjoyed your stay in one of our 2-bed apartments. I am happy to inform you that we are in the process of installing air conditioners in our rooms to ensure a cool stay during... More 

Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

Remarkable polite, very friendly staff who go the extra mile to help every way they can! Aisha went beyond helping us to making our start up stay in Pta very easy with all her advice and tips. 24hr guards and security excellent always with a smile on their face whatever time of day! Thank you Grosvernor gardens!

Was this review helpful? Yes 1
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Alex K Thank you very much for your positive review. We are so excited to hear that you had a fabulous time at Faircity Grosvenor Gardens and that we were able to make your move to Pretoria easier. We strive to always exceed our guests’ expectation and look forward to welcoming you back to Grosvenor Gardens in the near... More 

Walvis Bay, Namibia
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 17, 2014

Again in a self-catering appartment (studio #11), the place gave a very secure feeling, with watchmen on guard 24/7. Situated in Hatfield, very close to main traffic connections yet had a very tranquil feel about it. Ample parking is available, place is clean and well looked after. The kitchenette was modest (not with all modern appliances), I had to ask... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear FrankNamibia, Thank you very much for your review. Faircity Grosvenor Gardens is indeed well located in Pretoria and is a safe property with ample parking. All the items you mentioned are in the process of being attended to. Operating equipment have been ordered and delivered end of last week, which will ensure all rooms to have ample kitchen equipment.... More 

Middelburg, South Africa
1 review
5 of 5 stars Reviewed June 10, 2014

This is a great place to stay for the value.The location is very convenient as it is situated near hospitals, the Gautrain station, shopping centres and historical land marks.Perfect, Spacious, self catering apartments, that are very comfortable. Nothing short of excellence. It's a home away from home. Ayesha and her team go the extra mile in creating a welcoming atmosphere... More 

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Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear abm_786, Thank you very much for the wonderful review, but I would like to start by wishing your Dad all the best with his recovery. Faircity Grosvenor Gardens is located next to the Urology Hospital in Pretoria, and over the years Grosvenor has become a popular venue for patients to recover and their families to stay over for support.... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 1, 2013

Stayed here for near 1 week on business. Great location to get to either by car or train. Close to a good shopping centre so supplies were easy to get. Staff very helpful and willing to help in all matters. Rooms clean with a mini balcony and good cooking facilities. Only fault very poor internet connections, which makes work very... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

We are glad that you enjoyed your stay at Faircity Grosvenor Gardens. We are currently busy upgrading the lines to ensure faster internet for our guests. Thank you, Management. More 

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