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All 69 Pretoria accommodations

Faircity Grosvenor Gardens

4.0 of 5 Cottage   |   212 Grosvenor Street | Hatfield, Pretoria 28, South Africa
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A recent review
5 of 5 stars Reviewed November 17, 2014
Alex K Wellington, New Zealand
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14 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014 via mobile

Remarkable polite, very friendly staff who go the extra mile to help every way they can! Aisha went beyond helping us to making our start up stay in Pta very easy with all her advice and tips. 24hr guards and security excellent always with a smile on their face whatever time of day! Thank you Grosvernor gardens!

Was this review helpful? Yes 1
Walvis Bay, Namibia
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 17, 2014

Again in a self-catering appartment (studio #11), the place gave a very secure feeling, with watchmen on guard 24/7. Situated in Hatfield, very close to main traffic connections yet had a very tranquil feel about it. Ample parking is available, place is clean and well looked after. The kitchenette was modest (not with all modern appliances), I had to ask... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear FrankNamibia, Thank you very much for your review. Faircity Grosvenor Gardens is indeed well located in Pretoria and is a safe property with ample parking. All the items you mentioned are in the process of being attended to. Operating equipment have been ordered and delivered end of last week, which will ensure all rooms to have ample kitchen equipment.... More 

Middelburg, South Africa
1 review
5 of 5 stars Reviewed June 10, 2014

This is a great place to stay for the value.The location is very convenient as it is situated near hospitals, the Gautrain station, shopping centres and historical land marks.Perfect, Spacious, self catering apartments, that are very comfortable. Nothing short of excellence. It's a home away from home. Ayesha and her team go the extra mile in creating a welcoming atmosphere... More 

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Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear abm_786, Thank you very much for the wonderful review, but I would like to start by wishing your Dad all the best with his recovery. Faircity Grosvenor Gardens is located next to the Urology Hospital in Pretoria, and over the years Grosvenor has become a popular venue for patients to recover and their families to stay over for support.... More 

Sydney, Australia
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 1, 2013

Stayed here for near 1 week on business. Great location to get to either by car or train. Close to a good shopping centre so supplies were easy to get. Staff very helpful and willing to help in all matters. Rooms clean with a mini balcony and good cooking facilities. Only fault very poor internet connections, which makes work very... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

We are glad that you enjoyed your stay at Faircity Grosvenor Gardens. We are currently busy upgrading the lines to ensure faster internet for our guests. Thank you, Management. More 

Cape Town, Western Cape, South Africa
Senior Contributor
33 reviews 33 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 29, 2013

We loved staying there as a family there was plenty room, great kitchen for self catering. The bathroom while functional was a little run doom, no soap disk for either shower or bath (it is all in one). Will consider staying there again, very easy to find and most things we needed to do were easily accessible. Would have liked... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

Thank you for the positive response. We will look into your comments for we strive to give only the best to our guests. Hope to see you soon. Thank you, Management. More 

Dallas, Texas
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 28, 2013

We stayed at the Grosvenor Gardens for two weeks while our travel visas were being processed and had a wonderful time. The room was large and well furnished with everything we needed to cook our own meals, the wifi was strong, and the location was perfect. We were able to walk to the embassy, take buses across town, and jump... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

We are glad that you had such a great experience at Faircity Grosvenor Gardens. Faircity Grosvenor Gardens is definitely n home away from home experience. Thank you for your support and we look forward hosting you in the future. Thank you, Management. More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 5, 2013

Short holiday in South Africa after a mini world tour was advised to stay in Pretoria instead of busy Johannesburg. Rooms where very clean and well presented. Near the Gautrain station that goes to the airport. Pretoria is beautiful with beaufitful garden. Very secure. Toilet was not flushed though on arrival!!!! We laughed a bit but we where was told... More 

Was this review helpful? Yes 2
Lukas_Faircity, General Manager at Faircity Grosvenor Gardens, responded to this review

Thank you for the lovely review. Faircity Grosvenor Gardens is perfectly situated in Pretoria and offers the perfect self catering experience. We look forward hosting your friends and referrals. Thank you, Management. More 

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013

I recently spent 12 wonderful days in Pretoria, and must commend the staff of Faircity Grosvenor Gardens for providing a safe and wonderful environment. My home base at the hotel was perfectly located, and when they say an ideal location, they mean it- two blocks from the Gautrain and Gautrain buses to get anywhere you'd really need, ample parking, and... More 

Was this review helpful? Yes 1
Lukas_Faircity, Manager at Faircity Grosvenor Gardens, responded to this review

Dear Guest, Thank you for a wonderful review. At Faircity Grosvenor Gardens service is our top priority. As you experienced, we are also perfectly situated in Hatfield, Pretoria. We are glad we could assist in building lasting memories and may we see you soon. Regards, More 

Houghton Estate, Gauteng, South Africa
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 10, 2012

I travel fairly often between CPT and PTA. A friend recommended I try Grosvenor Gardens. I am very hands on with my travel arrangments. So I made the reservation myself. I was pleasantly surprised at the warm telephone ettiquette received from the other end. I was already bought over. When I arrived I was greated and treated as I think... More 

Was this review helpful? Yes 3
Lukas_Faircity, Manager at Faircity Grosvenor Gardens, responded to this review

Dear Guest, We are very please to receive such a positive response. We pride ourselves in good service and believe that Faircity Grosvenor Gardens is great value for money. The large apartments definitely makes it feel like a home away from home. We look forward hosting you again soon. Regards, More 

potchefstroom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 3, 2012

Although the spaciousness of the studio apartment was exactly as stated, the unit was dirty! There was still leftover food in fridge. The bin in the bathroom not cleaned out, the toilet wasn't flushed (disgusting!), the soap was used, there was no shampoo, etc and the coffee, tea etc.wasn't filled up! This left us wondering whether the linen was clean... More 

Was this review helpful? Yes 2
Lukas_Faircity, Manager at Faircity Grosvenor Gardens, responded to this review

Dear Guest, At Faircity Hotels we take negative feedback very seriously. I would like to start by apologizing. No guest deserves an experience like this. I would like to mention that we changed to a new cleaning company on the 1st of December and that we have done a proper hand-over this week. New standards are put in place to... More 

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Additional Information about Faircity Grosvenor Gardens

Address: 212 Grosvenor Street | Hatfield, Pretoria 28, South Africa
Phone Number:
Location: South Africa > Gauteng > Pretoria
Price Range (Based on Average Rates): $
Hotel Class:4 star — Faircity Grosvenor Gardens 4*
Number of rooms: 30
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