We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Faircity Grosvenor Gardens

Hotel website
212 Grosvenor Street | Hatfield, Pretoria 28, South Africa
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Faircity Grosvenor Gardens
View Map
Add Photo Write a Review

28 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Umhlanga Rocks, South Africa
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 1, 2015

This is a very overdue review as I stayed in Grosvenor Gardens in March when my husband was next door in the hospital. What was meant to be a 10 day stay turned into 6 weeks and throughout this time the staff at Grosvenor Gardens could not have been more helpful and caring. the apartments are very nice and well... More 

Helpful?
Thank Anne C
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Anne C Thank you so much for taking the time to let us know that your stay at Faircity Grosvenor Gardens was good. We have quite a few family members of hospital guests staying with us and we aim to accommodate all as we understand what the stress alone can do. We do hope that your husband has fully... More 

Johannesburg, South Africa
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 24, 2015

Visiting the Capital of South Africa on business, one could not have a been happier with the Faircity Grosvenor, location was convenient for meeting and the room and facilities just made the business pressure much easy. The staff were professional helpful and the wifi connectivity was just superb.

Helpful?
Thank Harmam-Global
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Harmam-Global Thank you so much for staying at Faircity Grosvenor Gardens Serviced Apartments. It is always a pleasure to hear that our guests had a comfortable stay with us. We are very fortunate with our location as it is very close to the Hatfield Gautrain station and all other local businesses. Our team at Faircity Grosvenor Gardens strive to... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed August 11, 2015 via mobile

I have to start with the staff: we were in a tough situation renovating our home and needed a place to stay asap for my family. Yolandi and the rest of the staff bent over backwards for our needs that was changing on an hourly basis. I will recommend Grosvenors Gardens to all i speak to. Thank you again for... More 

Helpful?
Thank trischbarnard
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear trischbarnard Thank you so much for letting us know about your experience at Faircity Grosvenor Gardens Serviced Apartments. I am thrilled to hear that our team was able to assist you with all your needs. We strive to give only the best service to our guests. Kind Regards Charmaine More 

Pretoria, South Africa
1 review
3 of 5 stars Reviewed August 4, 2015

Very nice neat place. But kinda dirty. Found out that they do not clean apartments during weekends which is funny and you have to request. Utensils were dirty, cups chipped & badly stained from poor cleaning.No cleaning materials for bathroom even though they knew there would be 4 people sharing same bathroom Breakfast from their kitchen overpriced for what you... More 

Helpful?
Thank VoyageurAfr
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear VoyageurAfr Thank you for taking the time to write a review for Faircity Grosvenor Gardens Serviced Apartments. Your comments have been discussed at length with our team. Please note that all our Guests are informed on check in, that the apartments are only serviced from Monday to Friday, but upon request it can be serviced during a weekend. Apologies... More 

Maputo, Mozambique
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 4, 2015

Stayed there for 2 nights and must say the place comes highly recommended. The rooms are well appointed with modern amenities. There are many choices of restaurants nearby for one to eat or have drinks. Check in and check out was quick as well

Helpful?
Thank Voltron2025
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Voltron2025 Thank you very much for your kind comments. This is always appreciated. We are so happy that you enjoyed your stay at Faircity Grosvenor Gardens. We look forward to welcoming you back to our Serviced Apartments in the near future. Kind Regards Charmaine More 

Nairobi, Kenya
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 31, 2015

Have stayed here 3 times. Good value for spacious 2 bed apartment, especially if traveling with children. Great location with easy proximity to popular venues in Pretoria, including Gautrain. Friendly staff willing to assist. Great size and design of kitchen. However needs better stocking especially cooking utensils, cutlery, crockery. Inadequate if there are 4 pax in apartment. . Would stay... More 

Helpful?
Thank SFernandes001
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear SFernandes001 Thank you for your positive review of Faircity Grosvenor Gardens. I am happy to inform you that we are currently restocking all our apartments with new cutlery and crockery to bring it back up to standard. We look forward to your next visit with us and assure you of our best service at all times. Kind Regards Charmaine More 

South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2015

Lovely little place, friendly, helpful staff. Well-equipped self catering rooms. Utensils and pots a little grubby, but this was easily fixed. Centrally situated. Comfortable bed and chairs. Would gladly stay here again.

Helpful?
Thank Chisomo765
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Chisomo765 Thank you for your review. I will inform everyone that you had a good stay with us. Apologies for the utensils and pots, we will endeavor that this does not happen again. We are currently replacing all of our operating equipment in our apartments to ensure that our guests are comfortable while cooking their own meals. We look... More 

1 review
4 of 5 stars Reviewed May 15, 2015 via mobile

Great place...but poor satelite channels service. The security is good..frendly people ............................................. ............................................. .............................................

Helpful?
Thank Iracema A
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Iracema A Thank you for your comments and commending Faircity Grosvenor Gardens Serviced Apartments on our security and friendliness of our staff. We are currently investigating the possibility of having more of a variety with our DSTV channels, hopefully on your return this would have been implemented. We look forward to your return. Kind Regards Charmaine More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 6, 2015 via mobile

Spent Easter weekend with family. This was truly a home away from home and was within easy reach of major places of interest. Staff was very accommodating. Would not hesitate to recommend the place especially if traveling as a family for leisure

Helpful?
Thank Mwamba N
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Mwamba N Thank you so much for your positive comments, we are delighted to hear that you had a great Easter Weekend. We look forward to welcoming you back to Faircity Grosvenor Gardens Serviced Apartments in the near future Kind Regards Charmaine More 

2 reviews
2 of 5 stars Reviewed March 19, 2015 via mobile

We stayed overnight for one night. The room and facilities are modern but the cleanliness of the unit and especially the kitchen and kitchen utensils was really bad. For this reason I would not go back.

Helpful?
Thank NadineSn
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear NadineSn Thank you for your review of Faircity Grosvenor Gardens. I can assure you that the cleanliness comments has been investigated. This is not what we are about and we will surely concentrate on the highlighted comments. We hope that in the future when you return to us you will see a difference. Kind Regards Charmaine More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Other (30)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Pretoria hotels
2.7 mi away
Morning Star Express Hotel
Morning Star Express Hotel
#12 of 70 in Pretoria
4.0 of 5 stars 306 reviews
1.6 mi away
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel
#19 of 70 in Pretoria
4.0 of 5 stars 346 reviews
9.0 mi away
Faircity Roodevallei
Faircity Roodevallei
#10 of 70 in Pretoria
4.5 of 5 stars 103 reviews
Show Prices
Show Prices
Show Prices
3.2 mi away
Menlyn Boutique Hotel
Menlyn Boutique Hotel
#2 of 70 in Pretoria
4.5 of 5 stars 137 reviews
2.8 mi away
Protea Hotel Capital
Protea Hotel Capital
#16 of 70 in Pretoria
4.0 of 5 stars 53 reviews
1.8 mi away
Hotel 224
Hotel 224
#34 of 70 in Pretoria
3.5 of 5 stars 62 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay