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Faircity Grosvenor Gardens

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212 Grosvenor Street | Hatfield, Pretoria 28, South Africa
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Faircity Grosvenor Gardens
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23 Reviews from our TripAdvisor Community

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    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nairobi, Kenya
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Have stayed here 3 times. Good value for spacious 2 bed apartment, especially if traveling with children. Great location with easy proximity to popular venues in Pretoria, including Gautrain. Friendly staff willing to assist. Great size and design of kitchen. However needs better stocking especially cooking utensils, cutlery, crockery. Inadequate if there are 4 pax in apartment. . Would stay... More 

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South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Lovely little place, friendly, helpful staff. Well-equipped self catering rooms. Utensils and pots a little grubby, but this was easily fixed. Centrally situated. Comfortable bed and chairs. Would gladly stay here again.

Was this review helpful? Yes
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Chisomo765 Thank you for your review. I will inform everyone that you had a good stay with us. Apologies for the utensils and pots, we will endeavor that this does not happen again. We are currently replacing all of our operating equipment in our apartments to ensure that our guests are comfortable while cooking their own meals. We look... More 

1 review
4 of 5 stars Reviewed May 15, 2015

Great place...but poor satelite channels service. The security is good..frendly people ............................................. ............................................. .............................................

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Iracema A Thank you for your comments and commending Faircity Grosvenor Gardens Serviced Apartments on our security and friendliness of our staff. We are currently investigating the possibility of having more of a variety with our DSTV channels, hopefully on your return this would have been implemented. We look forward to your return. Kind Regards Charmaine More 

1 review
4 of 5 stars Reviewed April 7, 2015

Spent Easter weekend with family. This was truly a home away from home and was within easy reach of major places of interest. Staff was very accommodating. Would not hesitate to recommend the place especially if traveling as a family for leisure

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Mwamba N Thank you so much for your positive comments, we are delighted to hear that you had a great Easter Weekend. We look forward to welcoming you back to Faircity Grosvenor Gardens Serviced Apartments in the near future Kind Regards Charmaine More 

1 review
2 of 5 stars Reviewed March 19, 2015

We stayed overnight for one night. The room and facilities are modern but the cleanliness of the unit and especially the kitchen and kitchen utensils was really bad. For this reason I would not go back.

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear NadineSn Thank you for your review of Faircity Grosvenor Gardens. I can assure you that the cleanliness comments has been investigated. This is not what we are about and we will surely concentrate on the highlighted comments. We hope that in the future when you return to us you will see a difference. Kind Regards Charmaine More 

Nelspruit, South Africa
1 review
5 of 5 stars Reviewed March 9, 2015

My first stay at Grosvenor Gardens was between the 10th and 14th January 2015 and I've gone back four times between January and March 2015. I've used both their studio apartment as well as their 2 bedroom apartments. They have spacious bedrooms with king sized beds, a living area and a modern fully equipped kitchen. The service is excellent. The... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Qiniso Thank you so much for your kind comments, we at Faircity Grosvenor Gardens are so happy to hear that you feel comfortable and at home when you stay with us. I have informed all staff and they are very excited to welcome you back in the near future. Have a wonderful day Kind Regards Charmaine More 

Cape Town Central, South Africa
Level Contributor
352 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 512 helpful votes
4 of 5 stars Reviewed March 3, 2015

A solid three star product for two star prices; gets four stars for having decent free unlimited WiFi; almost unheard of in South African hotels. The beds are good, the shower is reasonable but cleanliness is mediocre. My studio apartment had everything necessary except an air conditioner. There’s a standing fan to move the air around but nothing to cool... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Warren M Thank you for your comments with regards to Faircity Grosvenor Gardens, we are very happy to hear that you had friendly and efficient service from the staff and that you enjoyed having free WiFi. We do have a cook on duty from Monday to Friday (early mornings) who prepares Breakfast at a minimal extra cost for those... More 

washingtondc
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed February 16, 2015

This is a service type hotel, essentially a small efficiency apartment with a kitchenette and a farily large room with queen bed, a couple of lounge chairs or sofa, bathroom, and a cable TV in an apartment type complex with parking. The kitchenette has a fridge, stove, microwave, as well as sufficient utensiles, pots, pans, electric kettel etc. and an... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Timhrose Thank you so much for your kind comments and we are really happy to hear that you had a great stay with us. Home away from home with all the added benefits of security and the location. We are in the process of installing Air conditioners in all the rooms and upgrading some of our furniture to enable... More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 14, 2015

My family and I checked from 09 to 11 Jan 2015. Faircity is located ideally in Hatfield. The rooms were all very spacious. The block has a tuscan feel with pretty gardens and just 3 floors. We enjoyed a 2 bedroom apartment with king sized beds, a nice sized living area and a very modern clean kitchen. Although Pta is... More 

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CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear LynetteKrishnasamy Thank you so much for your positive review of Faircity Grosvenor Gardens, this is always much appreciated. We are delighted to hear that you enjoyed your stay in one of our 2-bed apartments. I am happy to inform you that we are in the process of installing air conditioners in our rooms to ensure a cool stay during... More 

Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

Remarkable polite, very friendly staff who go the extra mile to help every way they can! Aisha went beyond helping us to making our start up stay in Pta very easy with all her advice and tips. 24hr guards and security excellent always with a smile on their face whatever time of day! Thank you Grosvernor gardens!

Was this review helpful? Yes 1
CKassis, General Manager at Faircity Grosvenor Gardens, responded to this review

Dear Alex K Thank you very much for your positive review. We are so excited to hear that you had a fabulous time at Faircity Grosvenor Gardens and that we were able to make your move to Pretoria easier. We strive to always exceed our guests’ expectation and look forward to welcoming you back to Grosvenor Gardens in the near... More 

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