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Holiday Inn Express Pretoria-Sunnypark

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C/O Jeppe and Trevenna | Sunnyside, Pretoria 136, South Africa
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1 room 1 adult
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Holiday Inn Express Pretoria-Sunnypark
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106 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 21, 2015 via mobile

I stayed here for a month which is way to long for the express brand - no wardrobe, limited breakfast options ect. This place is good for short business stays. Centrally located. The staff are friendly, built up quite a relationship with them all, I particularly liked Mantsoa, Glenda and Kea. Mr Sayeman, the manager was always readily available which... More 

Helpful?
Thank Aston W
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Aston It was great having you all here over this extremely busy period for us. As a general rule we never have this many very large consecutive groups in one period. We were very blessed with these groups but like you have rightfully pointed out, these did cause a few challenges. I would like to thank you for... More 

Lephalale, South Africa
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 4, 2015

I stayed here recently overnight. The hotel was quite crowded with several conventions. One of the issues was the elevators were overworked and it took a bit of time to get up to the room. Speaking of the elevators, they have an odd user interface, when you put your room card in and press your floor all of the lights... More 

Helpful?
Thank sadicarnot
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest I would firstly like to thank you for your support and I hope that your IHG Rewards Club Points balance is looking strong :-) Thank you for your honest review. You are correct by saying that during your stay we had the FOCAC summit at which time we hosted around 282 police officials/officers in the hotel. Due to... More 

Gaborone
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 30, 2015

The reception is warm. The hotel has ample car parking on the 6th floor for hotel visitors with all round security. The rooms are spacious and clean and fully air conditioned. It's a bed and breakfast service. The breakfast is rich with plenty to chose. There is even a coffee dispensing machine with cappuccino for selection. Dinner coupons are provided... More 

Helpful?
Thank ruzemvya
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear 'Ruzemvya' As a General Manager it is extremely fulfilling to read such great feedback regarding ones property and TEAM. We are in the people pleasing business and even though we are under no illusion that we are perfect or flawless, it is truly great to see when our efforts are noticed. Thank you for your effort and time giving... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 24, 2015 via mobile

The energy saving consciousness is quite prevalent. It's a building of the future. The hotel service is exceptional and friendly. The place is very clean and feels new. It may not feel like home because of all the modern tech stuff going on and because of the planet consciousness the rooms are very well optimized for space, meaning they are... More 

Helpful?
Thank ftsheya
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you very much for the kind words and recognizing the fact that we trying to do our bit for the planet. We believe that every little bit helps :-) Thank you for taking the time to write this review, it really means a lot to the Team to know that we are doing things right. We wish... More 

Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 30, 2015

I often do workshops in this hotel. For the delegates and facilitator it is important that things run smoothly. The conferencing staff at this hotel are excellent at what they do. The venue is always ready at least an hour before the workshop starts. Staff are attentive to the needs of delegates. Any request is met with a smile and... More 

Helpful?
Thank rooinel
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Ronel It is with a sense of great gratitude that I am responding to your review. It is unfortunate that good and attentive service is not always recognized and celebrated. I would however in this case like to say THANK YOU very much for doing just that. This will surely be celebrated with the team. It is this... More 

Pretoria, South Africa
Level Contributor
5 reviews
5 of 5 stars Reviewed September 28, 2015

Me and my partner had a very great time. The view of the city was great. They also serve the best breakfast with a whole lot of varieties of foods to choose from, but coffee ran out at some point.....

Helpful?
Thank Rhulani M
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you very much for taking the time to share your experience at our hotel. I am glad that you approved of our selection for breakfast and that you had ample to eat. I am however very concerned about your comment that we ran out of coffee. I am extremely sorry if this was the case, but to... More 

Kampala, Uganda
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2015

With a group of over 200 young people to r two weeks, I enjoyed my stay at Holiday Inn Express Pretoria Sunny Park. Especially the shopping mall on the same building and vicinity of the city Centre. In addition, the staff were very friendly. I highly recommend this hotel to a traveler who doesn't posses own transport

Helpful?
Thank Kennedy M
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Mr. Kennedy Thank you very much for taking the time to write this lovely review. I know I say it often in my responses but it is true that we truly appreciate when our guests appreciate our efforts. We realize that we do not always get it 100% right and in some cases even get it totally wrong. But its... More 

Durban, South Africa
Level Contributor
92 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 1, 2015

well the hotel was basic and minimum we had arranged for dinner and there was no dinner that evening ? the breakfast was barely acceptable with not a great general choice obviously catering for the low end of the tourism industry not up to standard and not worth the holiday inn name room was ok

Helpful?
Thank kingsrest
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest It is never easy to respond when we feel that we have not met or exceeded our guests expectations, as this is what we daily aspire to. I would still like to thank you for taking the time to write the review. I am sorry that you were disappointed about the fact that we do not provide dinners... More 

Travelers are raving about these Pretoria hotels

Eldoret
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 17, 2015

The rooms were very neat and well arranged. Nice location with a shopping mall adjacent to the Hotel. The Hotel needs to improve on its food.. Food lacked variety and tends to be boring after a few days. Breakfast was the same every single day kind of too monotonous. However, i enjoyed my stay

Helpful?
Thank lizwags
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you for taking the time to give us some valuable feedback. It is always good to hear where we are doing well, but it also helps us to pin point where we can do better. The breakfast issue has been a key focus for us for quite some time and we are working hard to find new... More 

Cradock, South Africa
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed August 12, 2015

We arrive about 22H00PM it was nice to meet the receptionist, they warm welcoming us, The rooms hotel is nice and clean, rooms are welcoming, their services is well good, friendly workers, Chef can do its job , the vicinity is vibrant , security attendance, the potters, free laundry when asked and ironing. Wish I CAN VISIT AGAIN

Helpful?
Thank lulutshoko
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Lulu Thank you very much for your very kind and positive review of our hotel. It makes the staff even warmer when they find out that their warm service has been appreciated :-) We too hope that you will be able to come and visit us in the near future. Warm regards Reinhardt Saayman General Manager More 

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