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Holiday Inn Express Pretoria-Sunnypark

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C/O Jeppe and Trevenna | Sunnyside, Pretoria 136, South Africa
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Holiday Inn Express Pretoria-Sunnypark
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Holiday Inn Express Pretoria-Sunnypark
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80 reviews from our community

Traveler rating
    12
    36
    23
    7
    2
See reviews for
9
21
7
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kasane
Contributor
14 reviews 14 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a standard short stay style of hotel and is, in the most cases, fine if you are there on business. Although my knowledge of the surrounding area is very limited, I can't see why anyone would stay there as part of their holiday. Plus and minus points noted below: 1. The rooms were clean and, for a business... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you first of all for supporting our hotel and secondly for taking the time to give such a detailed feedback of your experience. We truly do value all feedback that we receive and always aspire to do better and more where possible. We do acknowledge that we are probably not a holiday destination but rather a business/city... More 

Richards Bay, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 13, 2015

I stayed at the Holiday Inn Express from the 11-14 March 2015. Through out my stay I just wanted to leave. I couldn't even enjoy my breakfast because my experience in the room was so horrible. Firstly I had problems with the aircon not working. Then when taking a shower the pressure was so low that I had to prolong... More 

Was this review helpful? Yes 2
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest I am mortified to hear that you had such a bad experience at our hotel and would like to request that I may get into contact with you outside this forum. Could you please email me your answer on gm@hie-sunnypark.co.za I sincerely appreciate your soonest response. Kind regards Reinhardt Saayman General Manager More 

Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 8, 2015

I would rather pay R5 000 per night in a quality hotel than I would that kind of amount for a hotel of that poor standard, where the reception is deceivingly impressive yet the rooms are identical to a cheap motel. The room must never have a feel that the previous guest has just been there & I am sleeping... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Joe_Bazala, Thank you for taking the time to express your thoughts and concerns about your recent stay with us. We certainly apologize if this visit was a disappointment on several aspects, particularly with the condition of the room that you were given. We'd like to obtain additional detail about your experience so we've sent you a private message. We... More 

Lichtenburg, North-West, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 1, 2015

ideal for business not family outing. Limited breakfat menu for those on the move, TV sets quakity poor with limited chanels, could do better with mre chanels if not a better tv screen.Staff very professional. a shopping haven down stairs including a gym,pharmacy, pub and food outlets.

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Compliments of the season, I hope that you and your family had a wonderful festive time. I would firstly like to take this opportunity to thank you for your review and taking the time to write it. Any feedback assists us in developing our product and trying harder to achieve all round guest satisfaction. Thank you for raising... More 

Polokwane, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2014 via mobile

A very lovely place, this was my first hotel experience and I have since been to alot more but this somehow felt like home.The service is good and the staff are very kind but what I liked most was that unlike most hotels the room service people don't pester you every 30min.Breakfast is served in a large open space that... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Thank you very much for taking the time to write this review, it always means a lot to receive positive as well constuctive feedback. The team and I values the fact that you enjoyed your stay with us and cant wait to welcome you back in the near future. Safe travels Regards Reinhardt Saayman General Manager More 

Canada
Top Contributor
56 reviews 56 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 16, 2014

We ended up staying here when the place we booked near some embassies turned out to be a bit scary and in a not so good area. We drove around for an hour after checking out of the other place to settle on the HI express. We were very pleased with the room, we tried to barter on the price,... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Mr. 'Alex S' Thank you first and foremost for taking the time to write such a nice and detailed review of our hotel. It is extremely nice to know that you had a great stay with us and that we managed to meet and exceed your expectations. I will definately share your comments with the rest of the team... More 

Kimberley, South Africa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 1, 2014

One of the better experience I recently had with a hotel. Breakfast wonderful and everything was working in my room. i would recommend this hotel to anyone who is in search of a good en centrally located hotel.

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Stefan Thank you very much for the support and your patronage. But more importantly, thank you very much for the kind words. The team really aspires to do well and it is great to sometimes be appreciated. We look forward to inviting you back in the near future. Safe travels Reinhardt Saayman General Manager More 

Manzini, Swaziland
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stayed in the hotel for a week. The hotel is located in a shopping mall with restaurants and shops. For a hotel in the city centre and serving also as a conference centre, I was surprised by the way, it was quiet. The breakfast has some reasonable choice. The room was also big. The staff is also very friendly and... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Nkosinathie Thank you for taking the time to write this review. We really do appreciate it when I guest appreciate our services. We know there is always room for improvements and we always aspire to greater hights. We are very happy that you enjoyed your stay with us and truly look forward to you staying with us the next... More 

Contributor
19 reviews 19 reviews
12 hotel reviews
4 of 5 stars Reviewed September 1, 2014

The Hotel is neat and tidy, very good linen, spacious room fit for purpose, modern funtional furniture and decor. The bathroom area is also neat and functional, with modern fittings.The hotel is centrally located especially when coming to do business with government departments like the department of trade and industry. Walking distance to shopping mall, restaurants and clubs. Friendly and... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Good Day Me. Heerengracht Firstly I would like to thank you for choosing the Holiday Inn Express Pretoria for your stay. I would also like to thank you for your very positive review of our hotel. Its always a great motivator and an upliftment for the TEAM when they know they are doing well. We also realise the importance of... More 

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 30, 2014

The hotel is in the center of the city and is easily accessible . There is a pool , however a bit to cold in the winter . the rooms , and decor is simple but cozy ,and staff are happy to help at all times. The hotel is connected to a shopping all with supermarkets , a medical clinic... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Mr. Leopold Thank you very much for taking the time to write such a nice review about our hotel. The staff really do appreciate to see that their efforts are not in vain and that there are great guests such as yourself that appreciate their services. We wish you safe journeys and a speedy return :-) Warm regards Reinhardt... More 

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