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Holiday Inn Express Pretoria-Sunnypark

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C/O Jeppe and Trevenna | Sunnyside, Pretoria 136, South Africa
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Holiday Inn Express Pretoria-Sunnypark
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Holiday Inn Express Pretoria-Sunnypark
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87 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (21)
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Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good and central location in pretoria. Everything is within a walking distance. Its a very secure building not easy to get in if your not a guest. The rooms are verry good in size. The wifi is free when you regrister into their membership group. The bathroom is clean and decent. Houeskeeping works berry good.... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you for taking the time to give us some very valuable feedback. Thank you for all the positive remarks and points even though we realise that there are some areas that we can improve on. Currently, being an Express does unfortunately limit us to offering room service at this stage, but we will surely look into doing... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I attended a conference in Pretoria though I live in Kempton Park, I was lazy to drive. I booked myself at HIE Sunnypark. Easy to access, secured parking, green building but still has all that is required while in a hotel. Lift are operated with the room card, lights are operated with same room card. I was impressed with use... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you very much for taking the time to provide us with some feedback regarding your pleasant stay at our Hotel. We are delighted that you found everything to your taste and convenience. We hope to welcome you back in the near future if for any other reason you feel 'too lazy' to drive back home :-). I... More 

Mount Frere South Africa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Strategical located, very clean hotel with a mall just around the corner with all necessary amenities in the room. A nice view of the city below Union Buildings to name but a few. Only shower available though

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you very much for taking the time to write this great review. We are glad that you enjoyed your time here with us and we hope to welcome you back in the near future. Safe travels. Kind regards Reinhardt Saayman General Manager Holiday Inn Express Pretoria - Sunnypark More 

Perth, Australia
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 26, 2015

I stayed for three nights in June. The building is huge as is the reception area, but that's all that is big about this Holiday Inn. The rooms are tiny. There is a large hanging cupboard but none for storing clothes nor is there a bench for a suitcase, but the bed is comfortable and the bathroom quite spacious with... More 

Was this review helpful? Yes 1
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you for taking the time to write this very honest review. It is always great to find guests who appreciate the hard work the staff does in their efforts to assist where they can. I am glad that you enjoyed our breakfast as well as feeling the safety that the hotel provides. We sincerely hope that your... More 

Cape Town Central, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 3, 2015

The HIE is okay if you're just staying overnight - maximum two. Alternatively, I'd opt for another as there are quite a few hotels within a 10 minutes radius. For a similar price you could opt for the City Lodge Hatfield. It's also 3 star, but their offering is much, much better. The rooms, lounge, food, is all better; And... More 

Was this review helpful? Yes 1
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you for taking the time to write this review. We appreciate your positive comments on the cleanliness and service you experienced at the hotel. I will be sure to share this with the rest of my team. It is regretful that we have not met all your expectations. Kind regards Reinhardt Saayman General Manager More 

Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed overnight en route to Cullinin and Kruger. We arrived late morning after a long overnight flight and the reception staff immediately identified a room that was available which was brilliant. Parking is available and the hotel is linked to a shopping mall with a range of well priced restaurants. Breakfast was good despite occasional reviews that I have... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Brent Thank you very much for your kind words and honest review. There will be some features in the room that will be upgraded in the very near future, so we look forward to inviting you back for your next stay. Thank for taking the time in writing this review and we hope to see you again soon. Kind... More 

Kasane
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed April 20, 2015

This is a standard short stay style of hotel and is, in the most cases, fine if you are there on business. Although my knowledge of the surrounding area is very limited, I can't see why anyone would stay there as part of their holiday. Plus and minus points noted below: 1. The rooms were clean and, for a business... More 

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Thank you first of all for supporting our hotel and secondly for taking the time to give such a detailed feedback of your experience. We truly do value all feedback that we receive and always aspire to do better and more where possible. We do acknowledge that we are probably not a holiday destination but rather a business/city... More 

Richards Bay, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 13, 2015

I stayed at the Holiday Inn Express from the 11-14 March 2015. Through out my stay I just wanted to leave. I couldn't even enjoy my breakfast because my experience in the room was so horrible. Firstly I had problems with the aircon not working. Then when taking a shower the pressure was so low that I had to prolong... More 

Was this review helpful? Yes 2
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest I am mortified to hear that you had such a bad experience at our hotel and would like to request that I may get into contact with you outside this forum. Could you please email me your answer on gm@hie-sunnypark.co.za I sincerely appreciate your soonest response. Kind regards Reinhardt Saayman General Manager More 

Travelers are raving about these Pretoria hotels

Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 8, 2015

I would rather pay R5 000 per night in a quality hotel than I would that kind of amount for a hotel of that poor standard, where the reception is deceivingly impressive yet the rooms are identical to a cheap motel. The room must never have a feel that the previous guest has just been there & I am sleeping... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Joe_Bazala, Thank you for taking the time to express your thoughts and concerns about your recent stay with us. We certainly apologize if this visit was a disappointment on several aspects, particularly with the condition of the room that you were given. We'd like to obtain additional detail about your experience so we've sent you a private message. We... More 

Lichtenburg, North-West, South Africa
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 1, 2015

ideal for business not family outing. Limited breakfat menu for those on the move, TV sets quakity poor with limited chanels, could do better with mre chanels if not a better tv screen.Staff very professional. a shopping haven down stairs including a gym,pharmacy, pub and food outlets.

Was this review helpful? Yes
ReynMan, General Manager at Holiday Inn Express Pretoria-Sunnypark, responded to this review

Dear Guest Compliments of the season, I hope that you and your family had a wonderful festive time. I would firstly like to take this opportunity to thank you for your review and taking the time to write it. Any feedback assists us in developing our product and trying harder to achieve all round guest satisfaction. Thank you for raising... More 

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