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Southern Sun Newlands

3.5 of 5
Main Road, Newlands 7700, South Africa
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15% off room rate
Southern Sun Newlands
Ranked #2 of 2 hotels in Newlands
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40 reviews from our community

    Trip type
Traveler rating
    8
    19
    9
    3
    1
Date Rating
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 23, 2013 NEW via mobile

I stayed at the hotel over the 2 oceans weekend, my girlfriend was running the race. The location is perfect for anyone doing the race. Its only a couple hundred metres from the start. The staff are friendly and the rooms are perfect. Nice size bed and room was surprisingly big. I was blown away how the hotel made an... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2013

In Cape Town for the Two Oceans Marathon - 3 night stay over Easter – and this hotel is perfectly placed for the start line. The staff were amazing, they were knowledgeable about the Marathon, had a special “carb” evening meal before the run, a runners breakfast at 4.30am for the 6am marathon start. Lots of energy drinks, popcorn and... More

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Nabila C, Manager at Southern Sun Newlands, responded to this review
May 15, 2013

It was an absolute pleasure to have read your review pertaining to our hotel and the delivery during the Two Oceans Marathon. We are most pleased to know that we exceeded your expecations and that the services offered was such a hit! In addition to the above we do hope to see you for the next marathon, however if you... More

Hyderabad, India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

I stayed at the property for 3 nights and really enjoyed my stay. Rooms are comfortable and staff is courteous. Lots of places nearby to go for dinner and an Indian restaurant right within the Hotel premises in case you don't want a pizza or spaghetti any more. You can hear the sound of the winds even with the windows... More

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Nabila C, Rooms Division Manager at Southern Sun Newlands, responded to this review
May 2, 2013

Many thanks for your feedback. I am most pleased to know that you enjoyed your stay and that we met your expectations. Sincere apologies for the inconvenience with regards to the wind keeping you awake on your first night. I do hope to welcome you back to our hotel soon. Kind Regards Nabila Cassim More

Benoni, South Africa
1 review
4 of 5 stars Reviewed March 27, 2013

My husband and I just spent a long weekend at the Sun and found the staff to be exceptionally friendly and helpful. It's the first time we have stayed in Newlands and it is a very central location. Really good option if you do not want to be in the hub of the tourist district.

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nunziab, Manager at Southern Sun Newlands, responded to this review
March 30, 2013

Thank you for completing a review. Thankyou for the lovely comments. The team and I look forward to yuor next visit. Kindest regards Sebastian More

Midrand, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2013

I stayed for three nights, the staff and reception was very friendly and efficient. The room has two comfortable double beds, a flat screen TV, with all the DSTV movie channels, tea and coffee making facilities. The air conditioner was a bit noisy; however I preferred to open the huge sliding window for cool fresh air from outside. The view... More

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nunziab, Manager at Southern Sun Newlands, responded to this review
March 30, 2013

Thank you very much for the lovely detailed report. I will gladly share your wonderful comments with the team. Apologies for the dye marks in the bathroom will tend to it immediately. I assure you we all look forward to your next visit. Take care Sebastian More

Johannesburg
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 21, 2013

I had come to associate the Southern Sun brand (now Tsogo Sun) with low-budget family holidays and average food. I was recently pleasantly surprised by my stay at the Newlands property. Staff were helpful and friendly, room was immaculate and well-appointed, very comfortable bed. Breakfast was superb with no queue and GREAT coffee - order a skinny decaf cappuccino with... More

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nunziab, Manager at Southern Sun Newlands, responded to this review
February 25, 2013

Thank you for the lovely review. I look forward to many more visits to come and I assure you your skinny latte will await. I have taken the liberty to share your comments with the team and they were happy that you were" pleasantly surprised". We all look forward to your next visit. Warmest regards Sebastian More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 9, 2013 via mobile

Not really a business hotel. Seems to be geared for sports teams. Very poor bathroom. Location convenient for me but not good tourist location. Breakfast area crowded and food presentation poor. .............

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nunziab, Manager at Southern Sun Newlands, responded to this review
February 12, 2013

Dear Mr Cooper, Sincere apologies for your disappointing stay. Your points have been noted and training will take place in order to avoid further breakfast congestions. Some of our bathrooms have been upgraded and if you allow me on your next visit I would like to place you in one of our 6th floor rooms. These rooms have a view... More

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5 of 5 stars Reviewed January 2, 2013 via mobile

I decided on a surprise visit to my daughter over the festive season. Unfortunately had to change my plans for accommodation. I was really lucky to get 2 nights at your hotel considering that it was a last minute arrangement. Then I managed to get a third night which really made the whole trip easy for me. Thank you so... More

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nunziab, Manager at Southern Sun Newlands, responded to this review
January 3, 2013

Thankyou for the lovely review. Glad we were of assistance and extremely glad you enjoyed your stay. I sincerely hope we will get another visit when you are next in Cape Town. I will share your comments with the team. Wishing you a stunning 2013. Warm regards Sebastian More

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2012

We stayed in the hotel in July as our son had come to Cape Town on a sports tour with is school. We chose the hotel because its where all the parents stay, being central to the area where our boys were playing. Being part of a chain of hotels, we were expecting a certain standard, but nothing more. We... More

Was this review helpful? Yes 2
nunziab, Manager at Southern Sun Newlands, responded to this review
November 29, 2012

Thank you very much for the lovely review. It is always a pleasure to receive such wonderful comments. I will ensure I share them with the team. We look forward to welcoming you back on your next visit to Newlands. Take care We all wish you and your family an incredible festive season. Kind regards Sebastian More

Johannesburg, South Africa
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 14, 2012

My husand and I had visited this hotel earlier this year and were very disappointed. When the general manager, Sebastian Berinato, read my review on TA, he immediately got in touch with personally to apologise. On top of this, he offered us a complimentary weekend at the hotel. We flew down to Cape Town in September to visit the Whale... More

Was this review helpful? Yes 1
nunziab, Manager at Southern Sun Newlands, responded to this review
November 19, 2012

Thank you very much for the lovely comments. It was a pleasure having you stay with us, your comments have been shared with the team. It is always great receiving such positive feedback . Looking forward to welcoming you back in the near future. Kindest regards Sebastian More

 
 
Southern Sun Newlands
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Additional Information about Southern Sun Newlands

Also Known As:
Southern Sun Newlands Cape Town, South Africa
Address: Main Road, Newlands 7700, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Newlands
Amenities:
Bar/Lounge Business Center Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Newlands
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more   less 
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