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All 8 Midrand hotels

Protea Hotel Midrand

4.0 of 5 Hotel   |   14th Street, Noordwyk Ext 20 | Halfway House, Midrand 1685, South Africa
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Protea Hotel Midrand
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Ranked #1 of 8 Hotels in Midrand
A recent review
3 of 5 stars reviewed 4 days ago
JAL047 Western Cape, South Africa
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89 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Western Cape, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good front desk service, good dining facilities, food was good, staff were pleasant. The rooms are small, shower in the bath, which I did not expect from a 4 star hotel. Getting out of the hotel in peak hour traffic to travel to Johannesburg is a nightmare, add 40 minutes onto a trip

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Cape Town Central, South Africa
Top Contributor
165 reviews 165 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location if Mid Rand is the place to be. A definite above average Protea, great location very swift check in and service. Bar staff a little slow on delivery but rooms excellent and all extras included. Internet free up to 500mb but a little slow!!!

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Houston, Texas
Top Contributor
56 reviews 56 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was great for a business trip. Guard gated access to grounds with large interior courtyard containing pool and seating areas. Nice spa with reasonable service. Nice S. African wine selection and other offerings at restaurants. I can't vouch for proximity to any attractions though.

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parktown
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Hi I just need to say that when my husband and I arrived at the hotel the service was excellent. The staff all aimed to please and we really felt like royalty. I will highly recommend this hotel. It was also not to hot weather wise and rained but been in the room made the experience all worth it.

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Mauritius
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 23, 2014

I stayed at this hotel for 2 weeks and although I did not encounter any major problems, the services provided are average and the hotel quite expensive. 1. Front Office Front office staff were friendly and helpful. They attended to my colleagues and myself quickly and were prompt in providing solutions. There were no problems regarding billing and settlement of... More

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Poonam D, Thank you for taking the time to complete a comment on Trip Advisor with regards to your recent stay at Protea Hotel Midrand. Meeting and exceeding GUESTS’ expectations can only be achieved through efficient and friendly, personalised service. Your comments, together with the others we receive, are being analysed and will be instrumental in helping us to... More

Utsunomiya, Japan
Top Contributor
69 reviews 69 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 21, 2014

If you have to work in the area then it is a good value for a business traveler, I stay in South Africa regularly and this is a good value for a business person, IT is not for romance or couples or families looking for amenities but it is a solid business hotel

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear robert g, Thank you for taking the time to complete a Trip Advisor comment with your positive feedback after your recent stay with us at Protea Hotel Midrand. I am delighted that you find our hotel convenient for business travellers as well as good value, we pride ourselves to be a business travellers home away from home being ideally... More

Orlando, Florida
1 review
1 of 5 stars Reviewed June 26, 2014

I stayed at this hotel for an extended stay of 12 days. I experienced the following I requested a room close to reception. Apparently this is not a concept that staff understand as the room they gave me was 236 yes not so close to reception I ordered a gourmet sandwich which should have been served on a French Baguette.... More

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear adele2310, Thank you for taking the time to write down your experience after your recent extended stay at Protea Hotel Midrand. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced throughout your stay, from... More

Bethesda, MD
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 18, 2014

I stayed at this hotel in what is supposed to be a "junior suite." The room is spacious and relatively clean - but that cannot make up for the disgusting ant colony living in the bathroom! I checked in after a long flight from the U.S. and saw a lot of ants in the bathroom. I mentioned it to the... More

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Susan H, Thank you for taking the time to comment on trip advisor and to write down your additional comments after your recent stay at Protea Hotel Midrand. Your feedback is high valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and... More

Leusden
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2014

Last week I stayed a couple of nights in this very nice and clean hotel. Not only the rooms are nice, clean and well equipped, also the restaurant and bar is very nice. The staff is also very friendly with a high service oriented attitude.

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Marcel F, GUESTS’ perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to write a response on Trip Advisor with regards to your recent stay with us. We are... More

Rabat, Morocco
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2014

I did book a taxi and I got confirmation for the voucher. They forgot to come and pickup me from the airport. Where we have dinner is cold and no heat, Dirty windows with Spider Web and I got a black Spider in my room. The General Manager sent me official letter and came to my room to apologize. He... More

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Mounire B, I refer to your recently completed comment on Trip Advisor. On behalf of the management and STAFF at Protea Hotel Midrand, I would like to apologise most sincerely for your unacceptable service experience. We are extremely saddened by your feedback. As you are aware, Protea Hotels prides itself in delivering the best GUEST service and strives to... More

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Additional Information about Protea Hotel Midrand

Address: 14th Street, Noordwyk Ext 20 | Halfway House, Midrand 1685, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Midrand
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Midrand 4*
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