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Protea Hotel Midrand

4.0 of 5 14th Street, Noordwyk Ext 20 | Halfway House, Midrand 1685, South Africa
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Protea Hotel Midrand
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Protea Hotel Midrand
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97 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi, Kenya
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was here for 14 nights. Totally awesome, and very homely. Being away from home was so hard, but the staff here made it bearable. :) Really really lovely people. :) Excellent service too! I miss the place, and look forward to going back! :)

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Cape Town, Western Cape, South Africa
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the hotel for one night, the service was good from almost every staff I came into contact with. You get complimentary wifi of 500mbs per day and you can log on in three different devices. There is room for improvement in the restaurant, the buffet ( I had dinner and breakfast) could benefit from a bit more diversity... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Hon Remmy S, Thank you for your words of appreciation on Trip Advisor with regards to your recent stay at Protea Hotel Midrand. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. We are very proud to be a home away from home for our business travellers and the free... More 

Lymington, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

I stayed here for four nights on business, working locally. As a business hotel I cannot fault the Protea. Rooms, service, facilities and concierge support were all superb and almost warrant 5 stars. The rooms are a teeny bit dated but very comfortable and spacious enough.Food was excellent as was the restaurant service. I have to deduct a star because... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Vetinari, Thank you for taking the time to respond on Trip Advisor after your recent stay at Protea Hotel Midrand. Your feedback is high valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. We are delighted to receive your commendations about our rooms, service, facilities and concierge support. Most of... More 

Cape Town Central, South Africa
Contributor
20 reviews 20 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed October 31, 2014

I would not stay here ever if this was not a hotel close to where I work. I have however found alternatives, within a 10 min drive from the office and will avoid the Protea as far as possible in future. I have requested on numerous occasions that I do not want a room on the highway side of the... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear R H, Thank you for taking the time to respond on Trip Advisor after your recent stay at Protea Hotel Midrand. Your feedback is high valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding your... More 

East London, South Africa
1 review
1 of 5 stars Reviewed October 30, 2014

I was booked in Protea Hotel Midrand for whole of last week, what supposed to be a tremendous stay became a horrific experience, It was on the 23 October 2014 when I started to experience the following in my body; high temperatures, headache, cold and stomach pains, I couldn’t sleep that night as the pain was unbearable, seeing a doctor... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Brian M, Thank you for bringing this to our attention. We follow a company food safety management system nationally and we undergo frequent food safety audits by an external company. As such we have documentation in place in support of our adherence to the food safety management system for example temperature records, which would support our investigation into your... More 

Durban
Contributor
18 reviews 18 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 29, 2014

I was recently booked at the hotel for a business trip. Location - it is in the heart of Midrand which means tons of traffic. its not for someone looking for an easy exit to their destination. Look and feel - the hotel looks great from the outside and you can see effort was put into the design. the rooms... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Mohammed_FR, GUESTS’ perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. We would, therefore, like to thank you for taking the time to complete a comment on Trip Advisor after your recent stay at Protea Hotel Midrand. I can assure... More 

Bloemfontein, South Africa
Top Contributor
73 reviews 73 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 18, 2014 via mobile

The hotel was build in 1993 and it seems that there has been very limited maintenance since then. Rooms are old and give you a run down feeling. Nothing is however broken in the rooms. There is a minibar without any stock in the rooms so bring your own drinks. Coffee and tea making facilities in the rooms and a... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear TravelH007, Thank you for taking the time to complete a comment on Trip Advisor after your recent stay at Protea Hotel Midrand. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you experienced. Your feedback regarding... More 

Gaborone, Botswana
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 10, 2014

We have visited the Protea Hotel on the Midrand now a couple of times and are happy to say what a pleasant Hotel ,be it business,pleasure,stop over ,conference or having the kids . The Location is perfect,smack between Pretoria and Johannesburg.You can pretty much get to anywhere from here. The Rooms are spacious,Check in efficient,and the breakfasts were excellent..The Pool... More 

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear Botfam, Thank you for your words of appreciation during your recent stay with us at Protea Hotel Midrand. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to... More 

Western Cape, South Africa
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 16, 2014

Good front desk service, good dining facilities, food was good, staff were pleasant. The rooms are small, shower in the bath, which I did not expect from a 4 star hotel. Getting out of the hotel in peak hour traffic to travel to Johannesburg is a nightmare, add 40 minutes onto a trip

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear JAL047, Thank you for taking the time to give us feedback after your recent stay with us at Protea Hotel Midrand. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We are delighted to hear that the STAFF were pleasant, the food good and you enjoyed our... More 

Cape Town Central, South Africa
Top Contributor
190 reviews 190 reviews
55 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed September 11, 2014

Great location if Mid Rand is the place to be. A definite above average Protea, great location very swift check in and service. Bar staff a little slow on delivery but rooms excellent and all extras included. Internet free up to 500mb but a little slow!!!

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PHMidrand, General Manager at Protea Hotel Midrand, responded to this review

Dear KELEFORDS195, Thank you for taking the time to give us feedback after your recent stay with us at Protea Hotel Midrand. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and I am sure you will be... More 

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Additional Information about Protea Hotel Midrand

Address: 14th Street, Noordwyk Ext 20 | Halfway House, Midrand 1685, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Midrand
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Midrand 4*
Number of rooms: 177
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