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Peermont Mondior at Emperors Palace

Certificate of Excellence
64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Hotel amenities
Peermont Mondior at Emperors Palace
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Ranked #11 of 23 Hotels in Kempton Park
Certificate of Excellence
A recent review
4 of 5 stars Reviewed May 11, 2015
toomacks Henderson, Nv.
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453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Peermont Mondior at Emperors Palace
See the most recent reviews
Henderson, Nv.
Top Contributor
144 reviews 144 reviews
47 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed May 11, 2015

This is a large hotel located not far from the airport. Little or no plane noise but lots of vehicle noise. The room was clean but smaller than a regular cabin on a cruise ship. Bathroom was "compact" and poorly lit. It is connected to a Casino and large dining Court. Good restaurants in every price range, some with both... More 

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Gauteng, South Africa
1 review
5 of 5 stars Reviewed May 8, 2015

the service was excellent and would definitely recomend this place to friends and family. the staff were very friendly at the reception and the dining room. one did not have to wait for coffee and the waiter even offered to get us hot coffee. this is the kind of service one would expect at a place of accomodation.

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Pretoria
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2015

I love going to this hotel. I go there at least every 6 weeks to relax and unwind. they go above and beyond with their service! Thank you for the fantastic service! I will be back very soon for another great relaxing time!

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Forbes
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed April 30, 2015

Stayed here in April 2015 for the second time and was disappointed. The first problem was that the booking agent, (Travel.com) had not forwarded the booking to the hotel and the hotel was full. My wife booked it and after some phone calls to Australia, I eventually got the proper documentation through and was checked in. It took at least... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest, We are disappointed to hear that you did not enjoy your stay. We would like to apologise for the inconveniences that your experienced at check in and during your stay. We will look into the cooling system as soon as possible. Thank you for your positive feedback regarding our driver and breakfast. We will pass your comments on... More 

Centurion, South Africa
Top Contributor
60 reviews 60 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 29, 2015

Recently stayed for the long weekend in April 2015 with the family in the inter leading room which made it convenient and easy. Rooms are fairly spacious. This hotel is intended for the business traveller. Bathroom is a bit of squeeze with the shower requiring more space! Lots of entertainment for the kids at Emperors Palace. Restaurant at hotel was... More 

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received we are looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

A TripAdvisor Member
1 of 5 stars Reviewed April 29, 2015

My wife & I got married on 11th April, and as we were leaving on honeymoon early on the 12th from ORT, decided to spend our wedding night at the Mondior. I had booked the room well in advance, at the Gold Card discount, and had confirmed via Reservations that all I needed to check in was my reservation number... More 

Review collected in partnership with this hotel

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Gauteng
1 review
3 of 5 stars Reviewed April 28, 2015

My stay was average because I think small or little things matter. The carpets are clean but they not 100% clean...if you stamped hard on the carpet...there is lots of dust. When a person arrives at reception - 100% attention is required....talking to your collegues is not 100%

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Kempton Park, South Africa
1 review
5 of 5 stars Reviewed April 28, 2015

Find a good place to relax your mind away from home and find a quite time to spend with GOD and feel his presence in your life and also feed your body with healthy food and find friendly people that makes your night away from home being successful

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Durban
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 25, 2015

Stayed at the Peermont Mondeor, and amazed at the poor quality of the rooms and amenities. The rooms were old, the finishes tired and the amenities just ok. Yes, the facility is close to the airport which makes it super convenient, but it seems to have become the entry and exit point for overseas travellers and from my point of... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Sydney
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 25, 2015

Our travel agent chose this as a transit hotel so we were expecting a basic hotel with no character so we were pleasantly surprised. Our room was comfortable and relatively quiet although some noise came through the door which adjoined the room next door. The food hall and shops next door were kitschy but fun. We walked through the casino... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

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