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Peermont Mondior at Emperors Palace

64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
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Peermont Mondior at Emperors Palace
Best prices for: 1 room 1 guest
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Ranked #8 of 23 Hotels in Kempton Park
A recent review
4 of 5 stars reviewed 4 days ago
Wayne S Johannesburg, South Africa
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417 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is located close to the OR Tambo International Airport. It is furthermore situated within the Emperors Palace complex and offers a safe environment. Staff are friendly and rooms are neat and well maintained. The restaurant on the premises provides good food and service. I will certainly be returning to this hotel in the future.

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are delighted and looking forward to your return! Kind Regards Hotel Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel, very clean and comfortable, Nice quiet rooms so got plenty of rest. Friendly staff and close to lots of restaurants, entertainment and gaming. Looking forward to coming back again in the near future.

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest We are delighted with your comments and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Gauteng, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was good just needed more activities rather than walking all the way to the hotel. Reception needs to be made aware of all promotions. Dinner should have been served at the Queen of the Nile which has a bigger range and would have catered for everyone.

Review collected in partnership with this hotel

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Montreal, Canada
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is clean and well-maintained. While it is not luxurious, it is very comfortable and offers good service. I had concerns about travelling to this location alone but it is very safe and the staff keep a watchful eye on their guests. Since going out in the evenings is not recommended, this hotel accesses a casino, movie theatre and... More 

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

There was a bit of a hiccup at the being as the reservation agent did not mention that I must bring the original prize letter, but Sibusiso sorted it out and was so very helpful .Great experience will definitely come again

Review collected in partnership with this hotel

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Senior Contributor
36 reviews 36 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here one night as I had a meeting at the airport. Hotel is ok, rooms were small bit sufficient. Unfortunately had a dead cockroach that I had to remove next to the bed. If you have a light sleep you should not stay here as you hear the aircraft quiet well through the light windows. Bf was surprisingly good.... More 

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that... More 

Rustenburg, South Africa
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

On arrival I was allocated and ushered to a comfortable room by ultra friendly staff, unpacked and went about my business. On my return I found the bed had been prepared for the night and a bottle of water should I thirst during the night. In the morning I indulged in a well prepared breakfast served by again friendly staff.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Toronto, Canada
Top Contributor
50 reviews 50 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The whole Emperor's Palace development is pretty terrific, with a central area of shops, restaurants, movie theatres and casino. It's really convenient if you want to be near the airport, but is a very long drive away from Johannesburg. The development is divided into a 5 star, 4 star and 3 star set of hotels, and the Mondior is the... More 

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

My stay at the hotel was pleasant and the staff very professional and friendly. The room was clean and smelling fresh even though I stayed in a smoking room. I was not happy with the voucher system at the hotel. I lost out on money due to these vouchers and want to recommend that you use the visa card system... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort... More 

Secunda
1 review
5 of 5 stars Reviewed 3 weeks ago

The title of this "package" is fully descriptive of the service. Food was excellent, reception and checkout handled professionally, but still friendly. Room was nice, clean and quiet. Tip - check up on electronic keys - ours failed twice and first security and then the receptionist had to come and reset the lock.

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

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