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Peermont Mondior at Emperors Palace

Certificate of Excellence
64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
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Peermont Mondior at Emperors Palace
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Ranked #12 of 23 Hotels in Kempton Park
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
tamaras137 Springs, South Africa
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467 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springs, South Africa
1 review
5 of 5 stars Reviewed yesterday NEW

Friendly and extremely helpful staff. Meals were beyond my expectation. Rooms are comfortable and suited my needs. Any queries were handled in a professional and efficient manner. I will be back. Overall 10 out of 10

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Johannesburg, South Africa
5 of 5 stars Reviewed yesterday NEW

The welcome was great, very efficient staff who made the booking in very sharp and smart. There was a good spread of food to cater for all groups, which was cosmopolitan. The food was fresh and appealing

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Greater Johannesburg, South Africa
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 days ago NEW

When arriving at the hotel they were not aware of my booking for a Show, Dinner, Stay and breakfast. I had to convince them of this and they finally found it. When going to dinner at Tribes nothing was arranged and I had to run around Emperors to resolve the issue. Terrible

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Glengarry, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were very happy with our stay at this motel. The welcoming was fine, the room was great and very clean. The complex was great with some fantastic eating places to choose from. Our boys just loved the steak place, the service, price, and quality of the food was exceptional. We would definitely stay here for a return visit one... More 

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest, Thank you very much for your kind comments, we are pleased to hear that you and your family enjoyed your stay and with us. We look forward to welcoming you back in the near future. Kind Regards Guest Relations Emperors Palace Hotel Casino Convention Resort More 

Johannesburg
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Service at front counter was welcoming and warm but the service received from the bar and restaurant were appalling, prepare to wait. Room had many faults including stained and damaged towels. The maintenance team that manages the facilities need to be reviewed: Paint stains on bathroom taps. Mirror in main room skew. Kettle plug faulty. Public bathroom facilities near restaurant... More 

Review collected in partnership with this hotel

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your comments received we sincerely apologise for this and we are looking into the matters mentioned, once again we apologise for these issues and hope it has not deterred you from coming back to Emperors. Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

chingola
5 of 5 stars Reviewed 1 week ago

The reception you get from the moment you check in to the time you leave is awesome. The hospitality makes you feel at home. The food is good and client relationships meets standards. Air conditioning should be improved.

Review collected in partnership with this hotel

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EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest, Thank you for your kind comments, we have passed them onto management so praise may be given. Kind Regards Guest Relations Emperors Palace Hotel Casino Convention Resort More 

Viersen, Germany
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 1 week ago

After a long flight from germany and arrival in the morning.. The room is not ready... OK but there is no place except the lobby where the traveler can rest .. . and nobody tells that there is an entire casino areal just around the corner.. Large construction ongoing.. so some of the paths are not really available.. Then finally... More 

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Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I checked in at Mondior after a very long flight from Dubai. Very nice lobby / reception. Extremely helpful staff, very courteous. \IT IS SAFE walled, guarded compound 24 /7, unheard of anywhere else in sort of dangerous Jo'burg. Peermont Hotels at Emperor's Palace is 4 hotels, a casino, a dozen restaurants, movie theater, really great option.

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your beautiful comments received we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Benoni
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Absolutely enjoyed our stay! Professional, clean, great food and the staff are really friendly! You made our date night PERFECT! We will definitely make use of Mondior again and highly recommend it to everyone!

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Johannesburg, South Africa
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the hotel on the 4th of July 2015. The hotel room was clean and neat and satisfactory. The restaurant at the hotel left much to be desired with regards to the dinner Buffet. The food was just average. The service was poor with the waiters not able to take correct orders.

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

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