We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Peermont D'oreale Grande at Emperors Palace

5.0 of 5 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Peermont D'oreale Grande at Emperors Palace
Professional photos View all
Browse nearby
Peermont D'oreale Grande at Emperors Palace
Write a Review

511 reviews from our community

Traveler rating
    209
    182
    74
    30
    16
See reviews for
81
239
28
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (511)
  • Mar-May only
    (114)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (145)
All months
Melbourne
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived around 7.30PM and had to wait 45 minute for room service to deliver a hamburger to the room, the hamburger was very good. Our room was dark in colour and with very low lighting which made for a dark room at night for writing etc.. The morning breakfast in the breakfast room was only average and the staff were... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that... More 

Chesham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It may say 5* on the door but it's not 5* inside. The room was OK but the shower temperature fluctuates between cool and too hot. The wifi was a total pain in the backside requiring re entry of the password every 5 minutes. And then the restaurant restricted access to eating outside to set times despite being outside being... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Toronto, Ontario, Canada
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

this place keeps getting better and better. the grounds impeccably kept, amazing pool, and the only item I faulted last time I stayed was the check in process seemed lengthy , too many procedures and questions. this time it happened very quickly and my requests for late checkout were responded to quickly and positively. breakfast buffet steals the show. One... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

North Conway, New Hampshire
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are great, free shuttle from the airport and everything you would expect from a five star hotel. The rooms are high standard and well equipped. just a short walk through the corridoors takes you to the casino area where there are some great value eating places. I got a room on the second floor at the end of... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort... More 

Pretoria, Gauteng, South Africa
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked the perfect date package for a kids free weekend for me and my wife. After reading some of the reviews on tripadvisor, I was wondering if I have made the right choice. But what an amazing weekend it was. We had a friendly reception and was quickly checked in. At first the room looked a bit small but... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is nicely located near the airport, the room was very neat, spotless, everything about the room was excellent. The staff were friendly, checking in an out was nice and enjoyable. The food was excellent. i would definately go back and tell friends about the great hotel it is.

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for your kind and beautiful comments received, we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a wonderful weekend stay at this establishment. Lovely room with nice finishes and good classic decor. Good quality toiletries and fluffy fresh towels. We had a wonderful view of the Garden of Lights and swimming pool area which almost made us forget how close we were to the hustle and bustle of the city. Strong wifi in the room... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Johannesburg, South Africa
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Peermont D'Oreale Grand Hotel for one night before connecting onto another flight from O.R Tambo airport. On check in we realised it was Valentines Day and the hotel was at 100% occupancy. Even with this the services and everything we experienced was amazing and first class! We also treated ourselves to a great spa treatment at... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for your beautiful comments received, we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

From the moment we drove into the parking lot. We knew we were in for a genuine fantastic time as the Parking attendant was the first of all the friendly faces we met. He began our wonderful weekend as he made us feel totally welcome. This amazingly awesome feeling continued as we entered the hotel. We truelly felt like royalty.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice stay, clean and Dinner was perfect. Close to Airport which is also a great location for Travelers. We had a Couple luxury Candle Massage that was out of this world. Would Recommend this to anyone.

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are are looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Peermont D'oreale Grande at Emperors Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Peermont D'oreale Grande at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 192
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, HotelTravel.com, Priceline, Orbitz, getaroom.com, Despegar.com, TripOnline SA, Odigeo, Tingo and South African Hotels so you can book your Peermont D'oreale Grande at Emperors Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel
Hotel Style:
#2 Spa Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#4 Luxury Hotel in Kempton Park
#5 Family Hotel in Kempton Park
#9 Business Hotel in Kempton Park

301 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (278)
Viewed
Dining (13)
Viewed
Pool/beach area (18)
Viewed
Hotel & grounds (90)
Viewed
Room/suite (44)
Viewed
Bathroom (12)
Viewed
View from room (13)
Viewed
Family/play areas (1)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (10)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay