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Peermont D'oreale Grande at Emperor's Palace

5.0 of 5 64 Jones Road | Emperor's Palace, Kempton Park 1620, South Africa
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    This weekend 11/20/2014
    $158/night
    Best deal 01/02/2015
    $85/night
    Good deal 12/06/2014
    $123/night
Peermont D'oreale Grande at Emperor's Palace
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Peermont D'oreale Grande at Emperor's Palace
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440 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Elizabeth, South Africa
1 review
5 of 5 stars Reviewed yesterday NEW

excellent, far superior to other hotels in this catogary.All staff treat you like royalty on arrival right up to departure.Free shuttle device to and from the airport, which is then also easy access to the gautrain. Dr Savvas Koushis

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Townsville
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We arrived late afternoon after a 14 hour flight from Australia. I was suffering from jetlag so all I wanted to do was have something to eat and go to bed. The hotel is beautiful and the staff are as polite as you would expect from a 5 star hotel. After seeing how close we were to the casino and... More

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EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are delighted and looking forward to you return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hotel was located next to a casino and a small food court/restaurants. This allowed some variety of food choices for dinner. Their breakfast was a very nice buffet. The hotel helped arrange an afternoon tour with a guide to Soweto and Johannesburg. I would like to than Tshiillo for his great customer service and "can do" attitude.

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EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More

Pretoria South africa
1 review
3 of 5 stars Reviewed 1 week ago

Wanted to spend some alone time with my husband, no milk in room phones not working cant order in eventhough it was reported, room comfortable. It is very irritating walking up and down for a small thing like milk

Review collected in partnership with this hotel

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EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest Thank you for staying with us at Emperors We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we... More

San Jose
Top Contributor
112 reviews 112 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

They said it's five star, but I think it's a four star. If you need a nice hotel to stay near the airport in Johannesburg, this can be a good option. They offer free shuttle to/from the airport to hotel, only 5 minutes ride. There is a casino right next to it where you can walk over through an indoor... More

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More

Bundaberg
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

To star with a very nice gentleman in a hotel uniform picked us up in a Mecedes and delivered us to the hotel in 5 minutes in comfort for only 15 aust. dollars. We had to wait some time for our room as we arrived before lunch, but that was not a problem. We went for a walk around the... More

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace and for completing our E-Questionnaire On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

A supposed five star hotel that cannot cater for its guests when the hotel is full. I had four rooms booked yet none of my party could take breakfast as the dining room was full. We waited for an hour with around forty other people before giving up and leaving hungry.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest Thank you for your mail received, we sincerely apologise for any inconvenience caused. Kindly note that our Front Office Manager is in contact with you. Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1000 More

ADELAIDE
Top Contributor
65 reviews 65 reviews
46 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very handy to the airport for overnight stays. room ok, but not spectacular. Restaurant & breakfast very good. Wifi not good - did not work in room and dropped in and out in the lobby. Excellent staff.

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More

Schoten, Belgium
Top Contributor
168 reviews 168 reviews
41 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here the night before heading off to Mozambique - it's a little Las Vegas! The room was fine but we had to wait as they had given us a twin when we had requested a double. Breakfast was included but that was rather chaotic as the restaurant was not big enough and it was a little too cold... More

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Johannesburg, South Africa
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel itself is nice, good décor and finishing's. the room size is good as well. Staff are friendly and helpful. My only complaint is the shower which was an absolute disaster. Firstly,our shower doors were basically stuck so we had to basically shower with the shower doors open. Next was the water temperature which keeps fluctuating and was really... More

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperor's Palace, responded to this review

Dear Guest We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope that this particular experience does not... More

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Additional Information about Peermont D'oreale Grande at Emperor's Palace

Address: 64 Jones Road | Emperor's Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Peermont D'oreale Grande at Emperor's Palace 5*
Number of rooms: 196
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel

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