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Southern Sun O.R Tambo International Hotel

4.0 of 5
Jones Road, Kempton Park 1688, South Africa
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Southern Sun O.R Tambo International Hotel
Ranked #9 of 21 hotels in Kempton Park
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215 reviews from our community

    Trip type
Traveler rating
    42
    111
    41
    13
    8
Date Rating
Ibadan, Oyo, Nigeria
1 review
1 of 5 stars Reviewed May 16, 2013

I have been a frequent guest of this hotel for more than 3years. My last trip was terribly bad. The check in was okay and the reception was quite good. I left my room by 5pm in the evening to buy some things at the airport. Coming back to the hotel,i discovered that my card was not opening the door,after... More

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Ardsley on Hudson, NY
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 14, 2013

Large, modern Hotel- good exercise room, clean rooms well insulated windows and outside wall with space in between really dampens airplane sounds -you wouldn't know you're at an airport. Good restaurant too, the whole staff was very nice- especially surprised me on my birthday (without me or my wife asking for it) they gave us cake and candle & staff... More

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
May 17, 2013

Dear AlanONYC Thank you for taking the time to complete the Trip Advisor review. I’m glad to hear that our Team went out of their way to create those magic memories for both you and your Wife and that you had a great Birthday. We hope to welcome you back to our Hotel in the not too distant future. Kind... More

Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 8, 2013

This is an airport hotel but much better as it has a good level of very helpful caring staff and makes a damn good cappuchino in the bar. I arrives at 7:30am and had booked for the night before so as to secure the room but the man on reception changed that to allow me to just pay for the... More

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
May 9, 2013

Dear Rvator Thank you for providing us with some positive comments on Trip Advisor. We’re glad you enjoyed your stay with us. I’m glad to hear that our staff exceeded your expectations and that you enjoyed the food in our Restaurant. We hope to welcome you back to our Hotel in the not too distant future. Kind regards, Louis-Andre More

PortElizabeth
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 30, 2013

hotel is great and location to the airport is really close by free shuttle.Hotel breakfast included in the rate is only served from 6am a bit crazy when the airport opens earlier.The hotel shuttle busses are not indicated as you walk out of the airport but look out for one of the guys in a yellow jacket indicating hotel shuttle... More

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
May 9, 2013

Dear Mr. Gavin S Thank you for providing us with some positive comments on Trip Advisor. We’re glad you enjoyed your stay with us. We serve Breakfast between 06h00 and 10h30 in our Restaurant and do have breakfast packs available should you arrange this the night before. We hope to welcome you back to our Hotel in the not too... More

Port Elizabeth, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 28, 2013

The concierge and reception staff were rude and unhelpful. The room smelt of smoke and the bedroom door was damaged. I would not recommend this hotel - there are plenty of others to choose from that are also close to OR Tambo.

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
April 29, 2013

Thank you for providing us with some comments on Trip Advisor on areas where we need to improve. If you could please get in to contact with me with your room number in order for us to get the door fixed as a matter of urgency – louis.botha@tsogosun.com We hope to welcome you back to our Hotel in the not... More

Boulder, CO
Top Contributor
81 reviews 81 reviews
78 hotel reviews
Reviews in 71 cities Reviews in 71 cities
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed April 25, 2013

My husband and I have stayed here a couple of times before, once when it was a Holiday Inn years ago. We stayed this time at the beginning and the end of a two week vacation in South Africa. I emailed the hotel directly asking for their rates for the days in question, and also mentioning that we would be... More

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
April 29, 2013

Thank you for providing us with some comments on areas where we can improve. You’ll be delighted to hear that the Large Convention Group have left our Hotel and that we’re back to normal business as usual. Should your travels bring you back to South Africa please get in to touch with me on louis.botha@tsogosun.com Kind regards, Louis-Andre More

Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 25, 2013

I enjoyed to be in this hotel. The staff is very friendly, happy and willing to help. They have this singing in the morning and it' s great to hear. The rooms are very comfortable and the location is very convenient.

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
April 29, 2013

Thank you for providing us with some comments on Trip Advisor. We’re glad you enjoyed our Morning Choir and found our rooms comfortable. We hope to welcome you back to our Hotel in the not too distant future. Kind regards Louis-Andre More

Harare
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 19, 2013

I liked this hotel. it is strategically located close to OR Tambo International airport. I had missed my flight, instead of getting worried i just jumped into their 30 minute interval shuttle that operates 24 hours. they have a very good service. The hotel is customer focused. I liked it and will always like it. Its so convenient for the... More

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
April 29, 2013

Thank you for providing us with some comments on Trip Advisor. You’ll be delighted to hear that both our Shuttles run between the Airport and the Hotel every 15 minutes 24 hours a day. Kind regards Louis-Andre More

China, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 11, 2013

Although near airport, it is difficult to get to. No seating in waiting area for transport. Reception is nice, juice or wine offered while waiting, and expect to wait. No one is in a hurry here. One of the two elevators to rooms was out of order. Large number of conventioneers staying here, made this extremely inconvenient. Also overloaded on... More

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Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
April 12, 2013

Thank you very much for providing us with some feedback on areas where we can improve. Should your travels bring you back to South Africa please get in to contact with me on louis.botha@tsogosun.com Kind regards, Louis-Andre More

Luanda, Angola
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 10, 2013

Very happy about our overnight stay at this hotel. The free shuttle runs every 15 min and the proximity to the airport is convenient. Very friendly staff both at check-in and in the restaurant. The rooms are of good quality, but no minibar where we stayed (room 435). We had dinner in the restaurant and the buffet was plentiful and... More

Was this review helpful? Yes 1
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review
April 12, 2013

Thank you very much for providing us with some feedback on your stay with us. We hope to welcome you back in the not too distant future. Kind regards, Louis-Andre More

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Additional Information about Southern Sun O.R Tambo International Hotel

Address: Jones Road, Kempton Park 1688, South Africa
Phone Number:
Region: South Africa > Gauteng > Kempton Park
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 21 hotels in Kempton Park
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller. ... more   less 
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Southern Sun O.R Tambo International Hotel
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