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All 23 Kempton Park hotels

Peermont Metcourt Suites at Emperors Palace

3.0 of 5 Hotel   |   64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
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Peermont Metcourt Suites at Emperors Palace
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Ranked #15 of 23 Hotels in Kempton Park
A recent review
4 of 5 stars reviewed 4 days ago
Jtrim89 Sydney, Australia
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143 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I spent two nights at the metcourt suites as a bit of a stop gap before flying out. I chose the palace as I wanted somewhere that I could spend a few hours entertaining myself and it did not disappoint. I am no gambler but still enjoyed time in the casino as well as visiting the cinema and other restaurants... More 

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Harare, Zimbabwe
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Missed my flight to Harare and ended up staying at Peermont Metcourt for the night. The room was comfortable and clean. The plastic chairs in the room reminded me of a kitchen, but I suppose it must be the new trend....A little pricey for what it offers-otherwise thumbs up. I would stay there again and recommend this hotel that is... More 

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Gedera
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

hotel is very well located. just 5 minute drive from the airport. free shuttle runs every 20 minutes. good service at reception. I got my room before 1500 which was great . free wi-fi 500mb per 24 hours available in most parts of the hotel. rooms are very very very spacious. breakfast is nice. a wide range of food for... More 

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Centurion, South Africa
Top Contributor
229 reviews 229 reviews
62 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 1 week ago

We celebrated my wife’s birthday by making use of their discounted Sunday night sleepover. This was the only Emperors hotel that we had not stayed at yet, and proved to be a very good choice. Upon our arrival there were two porters that welcomed us with Livion assisting us with our luggage in a helpful and friendly way. As we... More 

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards As we work together towards these improvements, we sincerely hope... More 

Buenos Aires, Argentina
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The ugliest and worst designed hotel room I have ever stayed at. If this room was designed by an architect his license should be revoked. The room is very large, with lots of unusable space, but the bathroom is small and uncomfortable, especially entering into the bathtub. It is very dark even with all lights on, has a small window... More 

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EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that... More 

Gauteng, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Metcourt suites off excellent service with all staff ever willing to help. Their prices are very reasonable with very good facilities. The hotel is well kept and child friendly. It is a pleasure to stay in!

Review collected in partnership with this hotel

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EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for your kind review received, we are truly grateful and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Paris, France
1 review
1 of 5 stars Reviewed 4 weeks ago

The management is poor and you cannot escalate complaints. They take customers for granted and do not try to make their stay pleasant. I don't recommend it for people with kids as each child will have to pay a ridiculous amount for breakfast even if they just have cereal.

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that... More 

Pretoria
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 10, 2015

as I needed a hotel for a number of people and cost was therefore extremely important, I decided that as Peermont group gave excellent service and value, that I would try the Metcourt Suites Hotel. Best solution I ever did.

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Vanderbijlpark, South Africa
1 review
5 of 5 stars Reviewed January 7, 2015

Staff went out of their way to be of service. The room was huge and clean and comfortable. The kids loved the activities and the garden of lights! beds were very comfortable. We had a little dispute about a birthday cake that i ordered in connection with the price they quoted. to spare me any inconvenience, the gave us the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look forward... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2015

Overall i was very disappointed with my stay at this hotel - met court suites... the only thing i was impressed with was the room itself & the garden of lights The staff at check-in and out were friendly and that is where it ended... it was an effort for anyone else to do anything. sitting at the pool it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We appreciate the time it takes to bring to our attention the service issues that you experienced at our property. Your comments are taken very seriously and are fully investigated by each department manager to ensure that we constantly improve our standards Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort... More 

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Additional Information about Peermont Metcourt Suites at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Peermont Metcourt Suites at Emperors Palace 3*
Number of rooms: 4
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Hotel Style:
#5 Spa Hotel in Kempton Park

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