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Peermont Metcourt Suites at Emperors Palace

64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
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Peermont Metcourt Suites at Emperors Palace
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Ranked #15 of 23 Hotels in Kempton Park
A recent review
4 of 5 stars reviewed 5 days ago
Anri H Letterkenny, Ireland
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154 reviews from our community

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    32
    17
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Letterkenny, Ireland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

The room was very clean and spacious. There was an aircon and flatscreen television in the room altought it had minimal channels. The casino, cinema and a variety of restaurants all within easy walking distance.

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests Guest Relations... More 

pune
Top Contributor
70 reviews 70 reviews
47 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I had stayed in this hotel on a holiday with family during my visit to south Africa. The hotel location is very far from the city centre. But is very near to the international airport. The hotel is fairly good and also the restuarants and the highlight being the Casino. Its a lot to do within the hotel itself, wherein... More 

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EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in the peermont metcourt suites for the second time at the end of our trip. Though the first visit was without issue, the second time in end may was't the best. The good things about the hotel include the excellent shuttle service to and from the airport, rooms are alright, housekeeping service courteous and quick, safe location The... More 

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EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928... More 

Travelers are raving about these Kempton Park hotels

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

most pleasant and guest friendly place to take your family to.They cater for the whole family.They should keep up with their high standards and top quality service.Whenever I visit Johannesburg again I will definitely go back to Emperors Palace I don't want to stay anywhere else.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Leuven, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

For me it was the second time I visit this hotel (business travel). Very clean hotel with a lot of restaurants and shop (and casino) in the hotel. For business this is what you need... for holiday I'm not sure you need this luxery in Johannesburg because there is a lot to see outside the hotel... But all the way,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

It seems that room 119 is a room with real issues. We also stayed in room 119 and must agree with a previous contributor. The room is very dark and even with all the lights on you can't see a thing, one tiny little window which makes the room really cluster-phobic. The water from the bath runs out very slowly... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace We are disappointed to learn of your negative experience with us Our team takes complaints of this nature very seriously. Each incident reported to us, is reviewed by the department manager for inconsistencies and brought to senior management’s attention for resolution We understand your frustrations have been caused by service standard that... More 

Johannesburg
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

The Metcourt Suites at Emperors Palace....Absolutely stunning, comfortable, spacious and to my personal liking luxurious!! Should be 4 Star!! I would recommend it to anyone...Reception staff very helpful and friendly.

Review collected in partnership with this hotel

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EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are delighted and looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

3 star property clean and tidy. Breakfast is good without being extravagant. Traveling for business make sure you bring a power adaptor. There is no gym you have to go to the gym in one of the other hotels just a short walk through the casino. Being an entertainment centre plenty to do after hours ie movie theatre casino heaps... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for supporting Emperors Palace When booking again please try our five star hotel the D'oreale Grande, the gym is located there with 24 hours services available. Kindly note that all rooms across complex are fitted with international plugs at the desks. We trust that you will find the above information in order, please do not hesitate... More 

Vaxjo, Sweden
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After spending a week in Shanghai and the level of quality they have at their hotels, you will off course be a bit spoiled. The hotel is clean, rooms are big and the connection to the casino area with all choices of restaurants makes it worth staying. The schuttle to and from airport is a plus, staff service level a... More 

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you for your kind comments received, we are looking forward to your return! Kind Regards Guest Relations Emperors Palace Hotel Casino Conventions Resort 011 928 1732 More 

George, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2015

So much to do and have fun while having night or more before boarding a flight. Free shuttle transfers from OR Thambo airport. Selection of hotels, restaurants, entertainment. Safe and friendly environment. Clean rooms and very good breakfast. Highly recommend

Review collected in partnership with this hotel

Was this review helpful? Yes
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this review

Dear Guest Thank you very much for supporting Emperors Palace On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments. These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests We look... More 

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