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City Lodge Hotel OR Tambo Airport

Certificate of Excellence
Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa
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City Lodge Hotel OR Tambo Airport
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City Lodge Hotel OR Tambo Airport
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522 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for City Lodge Hotel OR Tambo Airport
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Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 16, 2014

The hotel is easy to access from the terminal, great place to rest after a long flight. Eating places are easy to get to and they also provide Mr delivery in the rooms delivered to your door. The hotel is very basic but had exactly what you need. Will return here if required.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the positive review. We're glad you enjoyed the convenience of the Hotel's location, as well as the Mr. Delivery service. We look forward to seeing you again. More 

Sacramento, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 15, 2014 via mobile

City Lodge was delightfully easy to get to after some 24 hours of flights from the opposite side of the world. A simple walk from the airport, following directional signage the whole way. They checked me in at 9am to a clean, non-smoking room. Desk staff were courteous and professional. The in-room temperature control required a small bit of effort,... More 

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Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the good review. We're glad you enjoyed your stay and that our staff were friendly and professional. We're pleased you enjoyed the meals as well as the service in our restaurant. We have taken note of your issue regarding the wi-fi and we will look into this matter. We look forward to having you stay with... More 

Melbourne, Australia
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 13, 2014

What a surprise. Airport hotels typically fill me with dread. Over-priced and poor service. But not here. Pleasantly surprised! The hotel is about 5 years old and still in good condition. Happy staff, and very reasonably priced room, restaurant and drinks. The room is comfortable and uses the modern 'trick' of a glass wall to the bathroom, making both the... More 

Was this review helpful? Yes 1
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the constructive review. We're pleased that your stay was relaxing apart from the noise - we will look into this issue as we do with these matters. We're also happy that you enjoyed the food offerings at both dinner and breakfast! We look forward to you staying with us again. More 

Dar es Salaam, Tanzania
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 13, 2014

Stayed for two nights - on arrival and on departure. First night was relaxed - room large and clean and excellent bathroom on 3d floor. Food in the dining area was good and decent portions for dinner.....breakfast was very good with great choice. Slept well. Outbound night on reception floor was not so good - could hear the train go... More 

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Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the informative review. We're glad that you found our staff friendly and that the room was comfortable. We have noted your issue regarding the gym. We hope you stay with us again soon! More 

Alexandria, Louisiana, United States
Top Contributor
127 reviews 127 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 12, 2014 via mobile

The company has been booking us into the City Lodge for close to a year now as we overnite before catching an early flight to George. Very clean rooms always, nice bar with everyone associated with the hotel friendly & anxious to please. Generally we do not eat dinner but instead hitch a ride on the free shuttle to the... More 

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Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the great review. We're happy that everyone you encountered was helpful and friendly. We're also glad to hear that your check-in was convenient and fast! We hope to see you again soon. More 

Phoenix, Arizona
Top Contributor
86 reviews 86 reviews
46 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 10, 2014 via mobile

This was our first lodging in South Africa and based upon on later experiences, the value for the money comes in the fact that it is an inside walk from the airport terminals to the hotel. After 30 hours and 3 flights we were greated by a professional, but not very friendly, front desk person. Our room was looking away... More 

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Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the constructive review. We're glad you enjoyed the standard of the rooms as well as the various breakfast options. With regard to the issue of the wind, we will certainly look into this. We hope to see you again. More 

San Francisco
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 10, 2014

City Lodge is probably the most convenience airport hotel I've stayed in anywhere. An easy 5 minute walk from arrival hall. Excellent staff and service, nice rooms. The only thing that keeps City Lodge from a 5 star rating is the food. Coffee shop food––sandwiches, salads, snacks––not a real restaurant––lot's of room for improvement.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the informative review. We're glad that you enjoyed the convenience and standard of the rooms as well as our friendly staff. We will look into your issue regarding the food offerings as we do with these matters. We look forward to having you stay with us again. More 

Seattle, Washington
Top Contributor
79 reviews 79 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 10, 2014

We arrived in Johannesburg after 24 hours hours of flying and layover time from Seattle, WA. After exiting the immigration area it was a 5-10 minute walk inside the terminal and a one floor elevator ride to the hotel. That is actually shorter than some of the walking required to get from the plane to the baggage claim area. The... More 

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Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you so much for the great review. We're glad you enjoyed how easy our hotel is to access for airport visitors. We're also very pleased to hear that you enjoyed our breakfast service and that the staff were friendly too. We look forward to having you with us again. More 

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2014

I am writing to thank the reservations department of City Lodge for booking me a guaranteed reservation for my late-arriving flight. My browser would not work with the online reservations, and I emailed to secure my spot.They were wonderful. Since I am traveling alone, and have never been to the country, I truly appreciate how the reservations department went above... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you so much for the wonderful review. We're happy that your reservation and check-in went smoothly and we're glad that the staff were friendly and helpful. We look forward to having you stay with us again. More 

Libreville
Contributor
14 reviews 14 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 3, 2014

The location of this hotel is very strategic. You would hardly miss your flight, in fact I left the hotel in the morning, went and completed my check-in processes, then went back to have my breakfast and was still on time for departure. Good helpdesk assistance, nice meals at breakfast and dinner (was not able to have lunch here because... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the great review. We're glad that you had a smooth check-in and we're happy you also enjoyed the meals you had with us. We look forward to having you with us again. More 

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