We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Lodge Hotel OR Tambo Airport

3.0 of 5 Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
City Lodge Hotel OR Tambo Airport
Professional photos View all
Browse nearby
City Lodge Hotel OR Tambo Airport
Write a Review

469 reviews from our community

Traveler rating
    110
    278
    57
    17
    7
See reviews for
61
141
60
165
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (469)
  • Mar-May only
    (85)
  • Jun-Aug only
    (139)
  • Sep-Nov only
    (143)
  • Dec-Feb only
    (102)
All months
London, United Kingdom
Top Contributor
67 reviews 67 reviews
11 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed yesterday NEW

Dirty, cramped, tired, noisy with unhelpful staff. Even by airport standards, this is a dreadful experience. Marginally more appealing than sleeping on the floor of the departure lounge. If you have a choice, stay anywhere else.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for one night. This is a nice tidy hotel on the same site as the airport. Rooms are tidy if a little small and service is ok. Breakfast was very good. It has the feeling of an airport hotel, not really a place you want to be but somewhere you wait to get to somewhere more interesting. I have... More 

Was this review helpful? Yes
Miami Beach, Florida
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Although you may think this is like a Holiday Inn from the pictures, I assure you it is not. It is a wonderfully clean, modern and quiet property literally at the airport. The bed is comfortable. The A/C works wonderfully. Full tea service replenished daily in your room. The sound proofing required of an airport property means the room is... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

Thank you for the fantastic review! We're really happy that you found our hotel to be clean, modern and comfortable. We're also pleased to hear you enjoyed a quick and easy check-in process, as well as the value-added services like the mufins-to-go. Thank you for your recommendation and we look forward to having you stay with us again soon. More 

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

OMG, what a basic place. Basic hotel, poor unhelpful service, limited food and beverage offerings and a service bypass................ Breakfast selection was okay but asking for a cappuccino was like asking them to define Einsteins theory of relativity. Eventually, when we asked three waitresses we got them. Painful! We used a meeting room and needed some photocopies done. They only... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our 3rd and 4th stay (stayed on our way to vacation and then again on our way back for one night each separated by 2 weeks). Our first couple of times we loved the hotel and raved about it to everyone. These times we were starting to notice that some of the things we forgave on previous visits... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

Thank you for staying with us. We're glad you liked the location the rooms and the breakfast. Please accept our apologies for the slow reception service - we will certainly look into this. As you pointed out, our customer service programme is called "I'm Kind" and we do pride ourselves on our friendly service, which appeared to be lacking during... More 

Sydney, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is extremely convenient for an overnight stay if you are waiting for a transfer the next morning. Had a great bed and bathroom and staff were nice. Easy walk to and from the airport and terminals, and you do not have to step a foot outside. Great value too, very cheap compared to the other hotels inside the... More 

Was this review helpful? Yes 2
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

Thank you for the awesome review. We're really pleased you found your stay with us to be convenient and comfortable - something that we pride ourselves on. It's also good to hear that you enjoyed friendly and helpful service from our staff, and that you felt we were good value for money. We hope to see you again soon! More 

Melbourne, Australia
Top Contributor
53 reviews 53 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good service. Got a cheaper rate walking in than calling to book . Bathroom was bigger than I would have expected . Rested sleep. Won't able to get room service after 10pm during the week unless u went into the terminal. I would use it for its location to the airport if I was strapped for time.

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the wonderful review. We're happy you enjoyed the standard of the room and found it to be comfortable. It's also pleasing to hear that you found the location to be convenient. We hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very convenient location for transit . Rooms are very clean and secure . Customer service is great with a few exceptions . Had a waitress literally pass me by multiple times while she waited on everyone that came to the pool area . I was the only " black female" by the pool area and the waitress was a black... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

We thank you for the good review. We're pleased to hear that you found the rooms to be secure and comfortable, and that you experienced great service from our staff which is something that we pride ourselves on. We look forward to having you stay with us again soon! More 

Daejeon, South Korea
Top Contributor
51 reviews 51 reviews
50 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently completed a one night stay at the City Lodge O.R. Tambo Airport as a layover before an early morning flight. As a hotel providing easy access to the airport and a night of sleep, the hotel met the mark, if not with some reservations. ROOM I stayed in a standard, queen bedroom on the top floor of the... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

Thank you for staying with us and for your constructive and comprehensive comments. We’re glad you enjoyed the convenience of our location, along with the service you received from our staff. We will look into the points you raised about noise, light and amenities, although it is difficult to block out all external noise due to the proximity to the... More 

Brussels, Belgium
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First the good things: - Proximity to airport: 10' walking from passenger's exit. You don't have to cross a single road... entrance to the hotel is by the parking lot, so you feel you really never leave the airport. Quite convenient! - Flexibility: Stated check out time is 11:00 am (earliest I've seen!!!) but upon request they extended it to... More 

Was this review helpful? Yes
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this review

Thank you for your constructive comments featuring negatives and positives. We’re chuffed that you liked our convenience, flexibility and cleanliness, but we’re naturally not so chuffed about the noise factor and the unsatisfactory tour that you experienced – we will certainly look into both of these matters you have raised as part of our ongoing efforts to deliver quality services... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to City Lodge Hotel OR Tambo Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Lodge Hotel OR Tambo Airport

Address: Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — City Lodge Hotel OR Tambo Airport 3*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, HotelTravel.com, Agoda, Otel, Odigeo and South African Hotels so you can book your City Lodge Hotel OR Tambo Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Lodge Or Tambo Airport Hotel Kempton Park
Hotel Style:
#4 Spa Hotel in Kempton Park
#5 Business Hotel in Kempton Park
#7 Romantic Hotel in Kempton Park

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Pool/beach area (8)
Viewed
Room/suite (30)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
View from room (5)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Dining (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay