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Protea Hotel O.R. Tambo Airport

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Corner York & Gladiator Street | Rhodesfield, Kempton Park 1627, South Africa
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Best prices for: 1 room 1 guest
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Protea Hotel O.R. Tambo Airport
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Protea Hotel O.R. Tambo Airport
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603 Reviews from our TripAdvisor Community

Traveler rating
    156
    289
    106
    39
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Protea Hotel O.R. Tambo Airport
See the most recent reviews
Deal, United Kingdom
Level Contributor
189 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights prior to our safari tour of Botswana, Zambia and Zimbabwe. We arrived after a long flight from London via Paris and were pleased to be checked in quickly by the very friendly staff. Our room was clean and comfortable and the free wi-fi worked well. The breakfast buffet was a real highlight - it... More 

Was this review helpful? Yes 1
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Establishment. It gives me great pleasure to receive such lovely feedback on the Hotel and STAFF. I will be sure to relay your compliments to our Chef and Reception STAFF. We look forward to having you stay with us again when making your way through South Africa... More 

Savannah, United States
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Greta place for an overnight stay. Complimentary shuttle runs every 30 min - very convenient. The room was perfect - great shower after a long flight. The food was amazing and so affordable - highly recommend the buffet. The bed was comfortable. Check in was super easy - we were in our room in less than 3 minutes from getting... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I am extremely happy to hear that you had thoroughly enjoyed your stay with us and I will be sure to relay all compliments to my TEAM. We are extremely proud of the standard we uphold and look forward to having you stay with us again... More 

London
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had very limited expectations of this hotel given it is an airport offering which we assumed would be very generic. In fact, we were very pleasantly surprised. The decor and style of the hotel is carefully thought through, fitting and characterful. Contrary to others' experience, we were checked in very swiftly and professionally. Our room, though small, was perfectly... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you so much for taking the time to review our Hotel. It makes me rather proud to hear such lovely feedback and I will be sure to relay all your compliments to my TEAM. We are very in awe of our theme and design and I am happy that you enjoyed it as well. We... More 

Seattle
Level Contributor
142 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at this hotel before and after touring Zambia, Botswana, Zimbabwe and South Africa. Check~in was slow even though three people were behind the reception counter. None of them appeared to be able to stay on track. Their inability to work smoothly and complete the check~in process reminded me of the Three Stooges. The check~in process... More 

Was this review helpful? Yes 1
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to sincerely apologize for the experience had whilst staying with us. I will be sure to address the matter of the slow check in and check out process that you had encountered along with the meal had during the evening. I do agree... More 

Monterey, California
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was our second stay here. The rooms are clean but small. The food is good and staff very friendly. This is the hotel that is used by OAT travelers. It was fun meeting the different travelers. The hotel has a free shuttle to the airport, which is within 2 miles. The shuttle never picked us up, but another hotel... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I am really happy to hear that you enjoyed the food and I will be sure to relay your compliments to our STAFF. I apologize for the inconvenience caused by the shuttle service not assisting you in getting through to the Hotel, I will be sure... More 

Cape Town
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have visited this hotel when I was on my way to Tanzania. To be quite frank I was very disappointed. This hotel although not bad it was also not wow. The rooms is ok but the service from the in room dining was shocking. I waited almost an hour after ordering my food and then had to pohne twice... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for your experience had at our Hotel, this is not the standard that we are proud of. I will be sure to address the matter of the service you received to our Relevant Department Head so that we can ensure this... More 

Port Elizabeth, South Africa
Level Contributor
131 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night before a meeting at the hotel in the morning. Great to have a free shuttle from the airport. The hotel décor is really relevant. Love the warehouse and workshop feel. I stayed on the first floor and if I ever stay again I would ask for a room higher up to be able to see the planes... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I am very happy to receive such lovely feedback on your thoughts pertaining to the Hotel’s Décor, theme and restaurant food. I would like to sincerely apologize for the inconvenience caused due to the disrespect from the other GUESTS staying in rooms close by to yours.... More 

Durban
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed for only one night before meeting a business friend who was arriving at OR Tambo International airport early the next morning. Check-in was OK and staff friendly. Bar was cosy and food reasonable. Room comfortable and clean. I paid for the accommodation by credit card but the card was not accepted when paying in the bar for my... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for the inconvenience caused due to your card not being accepted in the Bar. I will be sure to address this matter with our Head of Food and Beverage. I am happy to hear that you did enjoy your stay with... More 

Darling, South Africa
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staying at Protea Hotel OR Tambo was a bit of a let down. I expected more of a 4-star hotel. Firstly the staff was not that friendly. (We arranged for a early check in, but arriving at the hotel they told us that no rooms were currently available, and that we must please wait.) When we booked we asked for... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for the experience you had at our Hotel, this is not the standard that we would usually portray. I will be sure to address the matter of the unfriendly help received with our Department Heads. I am happy to hear that... More 

Kiddy
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent a night at this hotel, the check in was adequate. Breakfast was not included in the rate and we did not eat at the hotel. The room was comfortable and functional. The hotel lacks atmosphere and the sound echoes. We found reception very corporate,me queried a rate to extend the room until 2000 and when we came to pay... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to apologize for the experience you had at the Hotel. I will also be addressing your concern regarding the rate query had at our Front Desk to ensure that this does not occur again in the future. I am happy that you had... More 

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