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Protea Hotel O.R. Tambo Airport

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Corner York & Gladiator Street | Rhodesfield, Kempton Park 1627, South Africa
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Protea Hotel O.R. Tambo Airport
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Protea Hotel O.R. Tambo Airport
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548 reviews from our community

Traveler rating
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    261
    92
    36
    11
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41
216
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143
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Although I booked two rooms at the hotel a week before arrival and got a confirmation number when we arrived they told my family and I that they were in fact sold out and the since the rooms were not pre paid they had already sold them to someone else. I received several emails from Protea hotels with a warm... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Establishment. I would like to sincerely apologize for the manner in which your bookings were managed. I agree that our TEAM was meant to have contacted yourselves prior to the time to advise on the deposit required, in this way we could have avoided your disappointment in... More 

Perth, Australia
Top Contributor
63 reviews 63 reviews
19 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Protea O.R. Tambo Airport Hotel on a one night stopover in Johannesburg. The hotel runs a free shuttle bus every half hour to and from the terminal. The hotel has a contemporary design, with exposed concrete, brick and steel giving it an industrial feel. And there are little reminders of its airport location with aviation references... More 

Was this review helpful? Yes 1
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Establishment. It gives me great pleasure to read your review. I am thrilled at the fact that you enjoyed your stay with us and we are very proud of our Them and design that we do portray. I will relay your compliments to our TEAM on the... More 

Whyalla, Australia
Top Contributor
73 reviews 73 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for one night before flying out of SA. There is a free shuttle bus to take you to and from the airport which is a great plus. The hotel staff were super helpful and allowed us to check in a little bit early which was lovely. Rooms were small, but husband was impressed with their use of space!... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly I would like to thank you for taking the time to review our establishment. I will most definitely relay your compliments to our STAFF and Chef. Your concerns regarding the pool will be addressed with our Housekeeping and Maintenance TEAMs. I do apologize for your disappointment in the experience at our Bar. I will have our... More 

Melbourne, Australia
Top Contributor
56 reviews 56 reviews
55 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel twice for short stays - both great experiences in a nice modern facility. Wifi is really good as is the breakfast (and cheap by Australian standards). Also easy to book a JoBurg/Soweto/apartheid museum tour via the hotel. A main advantage is the shuttles to/from the hotel to/from the airport. The hotel will also drop you off... More 

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Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Establishment. It is with great pleasure to read your review. I will most definitely relay your compliments to our Chef and the Tour Operator based at our Hotel. I hope that we can have the pleasure of welcoming you back to our Hotel. Kind Regards, Gawie Nel... More 

Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked at this hotel on a stop-over in Johannesburg and had a wonderful, restful evening and morning. I arrived late in the evening and was greeted cheerfully by the very professional staff, offered assistance with my bags, and given a short, polite run-down of all of the amenities. It was a nice welcome for a tired traveler. The room... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly I would like to thank you for taking the time to review our establishment. It is with great pleasure to read your review and I will most definitely relay all your compliments through to my TEAM. I hope to have you stay with us again and I trust you will enjoy your stay on your return.... More 

Suider Paarl, South Africa
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I landed up at the hotel by accident as it was on the Gautrain bus route. From my first step through the door I was delighted. I loved the ambience, the look and feel of the place. Every staff member greeted me with a heart warming smile. I sat working at one of the coffee and tables, waiting for my... More 

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Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly I would like to thank you for taking the time to review our hotel. It is with great pleasure to accept all the lovely compliments that you have offered and I have relayed this to all my STAFF. I trust we will welcome you again to the Hotel to enjoy a nice cup of coffee. Kind... More 

New York City, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I transited through Joburg for 1 night. There is an airport shuttle that runs regularly, which is convenient. The hotel is about a 5 min ride away form the airport. Staff are friendly and helpful, but that wasn't enough to bump up to a 3 star rating in my opinion. My room layout was quite odd. It's like a studio... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly I would like to thank you for taking the time to review our establishment. I would like to apologize profusely at the fact that you had not enjoyed your stay with us but will relay your compliments to our shuttle service and STAFF on their service offered. I do understand your frustrations and concern for the... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight while in transit through Joburg. A short walk to the free shuttle bus & a 5 minute trip to the hotel. The shuttle runs every 30 minutes. A modern design hotel, rooms were comfortable, very clean & well appointed for a transit hotel. There appeared to be a number of business people meeting or traveling. Really comfortable... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you firstly on taking the time to review the Hotel. It is with great pleasure to receive your compliments on the Hotel. We are happy to have made your short stay with us one of convenience and comfort. Kind Regards Gawie Nel General Manager More 

York, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight between flights in and out of Johburg. There is a free half hourly shuttle to and from the airport. The hotel is interestingly minimal with reception, restaurant and lounge all merging. The decor is like an aircraft hanger or workshop with aircraft engines and other part scattered around. The knives forks and plates are stored in tool... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly I would like to thank you for taking the time to review our establishment. I am extremely happy that you enjoyed your stay and that you were impressed by our theme and design of the property. I will relay all your compliments to my TEAM especially to our Chef for the food that you had the... More 

Melbourne
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The window in the room is tiny and i feel trapped. I wanted a cold soft drink after checking in however there is no vending machines or mini bar or even fridge in the room. I was told to go to bar to get a soft drink. I don't want to go to a bar for soft drink. I want... More 

Was this review helpful? Yes
Gawieortambo, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly I would like to thank you for taking the time to review our Establishment. It saddens me at the experience you had with us. I would like to sincerely apologize for you not enjoying your stay with us. I will most definitely have our Food and Beverage Manager take a look at his costing for the... More 

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