We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Protea Hotel O.R. Tambo Airport

Hotel website
Hotel deals
Hotel packages
Corner York & Gladiator Street | Rhodesfield, Kempton Park 1627, South Africa
Special Offer
Earn Rewards Points!
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Protea Hotel O.R. Tambo Airport
View Map
Add Photo Write a Review

630 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    160
    303
    112
    42
    13
See reviews for
48
239
80
171
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (630)
  • Mar-May only
    (145)
  • Jun-Aug only
    (195)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (146)
All months
Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

What can I say about this hotel? Have been staying there for close on 3 1/2 years for a project. This team provides consistent above excellent service to all its guests and especially to us. Thanks guys. You have given us a home away from home.

Was this review helpful? Yes
Natalie B, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST It gives us great pleasure to hear that you consider us a home away from home and we would like for that relationship to just get stronger and stronger. We will keep up the great work in service from our side and we look forward to having you stay with us again. Kind Regards Natalie Botha General... More 

Manitou Springs, Colorado
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My first stay was good. Room comfortable, great shower, tea & kettle in room, dinner was fair, breakfast very good. My second stay was totally different. My room wasn't ready, the front desk stated it would be available in 30 minutes. After 1 1/2 hours & checking three times, it was finally ready. Well almost....there wasn't toilet paper in the... More 

Was this review helpful? Yes 1
Natalie B, General Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking time to review our Hotel. We are happy to hear that you had enjoyed one of your stays with us but of course would prefer to have you enjoy all stays with us and with this kept in mind, I will definitely be relaying all your concerns to the various Department Heads so... More 

Nottingham, United Kingdom
Level Contributor
110 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good for airport. Good bar and restaurant. Good rooms. Modern and fresh design. Be careful at airport. Shuttle service stop is dangerous . Although security it is still an area to be vigilant. Shuttle service 10 mins every 30 mins.

Was this review helpful? Yes 3
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to read such lovely feedback. I am very happy to hear that you had enjoyed all of our facilities especially the Bar and restaurant. I will relay all compliments to our TEAM. Looking forward to having you stay with us again in... More 

Brisbane, Australia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 1 night stopover through Johannesburg. Handy to the airport with the shuttle. The rooms are good, clean etc. Staff were friendly and the checkin/out process was efficient 2 issues were the walls are paperthin and you can hear everything from the room next door and we couldn't buy a bottle of water (mental note - get this at... More 

Was this review helpful? Yes 2
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to hear that you had enjoyed the rooms at our hotel as well as our Shuttle facility and we will be sure to relay all compliments to the various Department Heads for the STAFF. I would like to also apologize though for... More 

Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for one night during an overnight layover in Johannesburg. I found the room comfortable, the customer service fantastic, and the breakfast delicious! I would stay here again. The only annoying thing is catching the shuttle to get there (easy, but would have been easy if it were walking distance). Shuttle runs every 30 minutes between the airport... More 

Was this review helpful? Yes 2
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to read such lovely feedback. I am very happy to hear that you had enjoyed your stay with us especially the Breakfast had. I will relay all compliments to the TEAM. We look forward to having you stay with us again. Kind... More 

Tampa, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Small rooms, staff didn't seem to care much, close to airport but location other senior is quite poor. You could do better for the price. No electricity in the bathroom. No available of power adapters. It's like the hotel is not able to recognize they are at the airport!

Was this review helpful? Yes 1
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. I would like to apologize for the experience had whilst staying at our Hotel. We have addressed your concerns especially pertaining to the attitude received by our STAFF, this is not the standard of service that is usually delivered and that we are proud of. We have... More 

Yorktown, Virginia, United States
Level Contributor
177 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 22, 2015

Stayed one night recently prior to departing South Africa. Arrived on a Domestic flight and caught shuttle super easy. Check in was very smooth. Rooms are small but clean and well appointed. Staff was super helpful and very pleasant. Breakfast was good, wide range of foods, and staff very attentive. LOVED the gym! Only two drawbacks, walls are thin so... More 

Was this review helpful? Yes 2
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It makes me very happy to read such lovely feedback. I will be sure to relay your compliments to our Chef and other TEAM members. It gives me great pleasure to know that you would recommend us and we look forward to also having you stay with... More 

Johannesburg, South Africa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 19, 2015

Well priced, right next to the Airport. Service good, rooms tidy. Friendly stuff. Shuttle service every 30 min. Great location when travelling on business. Not recommended for family travel - rooms are tiny.

Was this review helpful? Yes 1
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking the time to review our Hotel. It gives me great pleasure to receive such lovely feedback. I will be sure to relay all your compliments to my TEAM on all their assistance and great service offered. We look forward to having you stay with us again in the near future. Kind Regards, Anthony... More 

Tuscaloosa, Alabama
Level Contributor
3 reviews
3 of 5 stars Reviewed July 19, 2015

I was rate this hotel as okay. The ambiance is interesting; however, I have never really had a strong desire to sleep in an aircraft hanger. Most importantly, the food in the restaurant, particularly the Fish and Chips, is terrible. I would have to rate the later as the worst I have ever had. The fish was so hard that... More 

Was this review helpful? Yes
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to sincerely apologize for the inconvenience caused whilst dining in our Restaurant. It was unacceptable that our Restaurant STAFF had not come to you to address the situation with the fish that you had attempted eating and this will be brought to our... More 

Glasgow, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 18, 2015

On arrival room heating was stuck on and was 38 degrees. No one at reception answers the phone and despite two visits to reception problem was not solved. Rooms needing repainted and having the shower in the middle of the room was strange - especially with a curtain between the shower and bed. Plus point is that beds very good.

Was this review helpful? Yes
Gawieortambo, Manager at Protea Hotel O.R. Tambo Airport, responded to this review

Dear Valued GUEST Firstly thank you for taking the time to review our Hotel. I would like to sincerely apologize for the inconvenience experienced whilst staying in one of our rooms. It is unacceptable that your concern pertaining to the air-conditioning was not dealt with in the proper manner and this will be addressed with the necessary Department Heads to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

315 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (186)
Viewed
Room/suite (56)
Viewed
Dining (13)
Viewed
Bathroom (14)
Viewed
Hotel & grounds (31)
Viewed
View from room (9)
Viewed
Pool/beach area (18)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All management photos (129)
Viewed
Room/suite (25)
Viewed
Pool/beach area (13)
Viewed
Dining (14)
Viewed
Hotel & grounds (22)
Viewed
Business center/function rooms (12)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (41)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Kempton Park
0.5 mi away
InterContinental Johannesburg OR Tambo Airport
0.2 mi away
Premier Hotel OR Tambo
Premier Hotel OR Tambo
#4 of 24 in Kempton Park
4.5 of 5 stars 588 reviews
0.6 mi away
City Lodge Hotel OR Tambo Airport
Show Prices
Show Prices
Show Prices
0.6 mi away
Protea Hotel Transit O.R. Tambo Airport
0.7 mi away
Southern Sun O.R Tambo International Hotel
1.1 mi away
Sunrock Guesthouse
Sunrock Guesthouse
#3 of 24 in Kempton Park
4.5 of 5 stars 803 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay