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Garden Court O.R. Tambo International Airport

Certificate of Excellence
2 Hulley Road, Isando Ext. 3 | Johannesburg Airport, Kempton Park 1627 , South Africa
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Garden Court O.R. Tambo International Airport
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280 Reviews from our TripAdvisor Community

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Traveler rating
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    133
    63
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Brazzaville
1 review
3 of 5 stars Reviewed 1 week ago

the service was good hopwever, some clarifications need to be provided when booking/checking in to avoid preparing invoice by default on the name of a frequent guest by default. the room standard is acceptable and the location of the hotel is perfect for transiting guest.

Review collected in partnership with Tsogo Sun Hotels

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Port Elizabeth, South Africa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you need to overnight close to OR Tambo, this is a good option. Their rates are lower than the other airport hotels and they are just across the highway from the airport. They offer a free shuttle service on the half hour which was on time. No problems at all with the service, overall good value for money for... More 

Review collected in partnership with Tsogo Sun Hotels

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6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Spent a week for a conference and found the hotel very functional ( space, meeting equipment and wifi). Its proximity to ORT Airport is a huge plus with a very regular shuttle service. The rooms are of good quality. I rarely enjoy buffet meals but in this hotel I did. Good Irish pub for a quick meal within the hotel... More 

Was this review helpful? Yes
ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Sajilo , thank you for your recent posting on TripAdvisor in respect of your stay at the Garden Court OR Tambo, your feedback is greatly appreciated. It is pleasing to note that after your week long stay you found the Hotel to be very functional and convenient, Thank you also for your positive rating of our meals and room... More 

Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Brilliant value for money for one night in transit with 2 exhausted children. The room slept 4 and cost the same as a room sleeping only 2 in the other airport hotels. Staff very friendly, even got a call from Room Service to check how our meal was - that was SERIOUSLY impressive. Special mention of Elias in the dining... More 

Review collected in partnership with Tsogo Sun Hotels

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ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Jacqui S, thank you for your positive rating of our Hotel on TripAdvisor, it is extremely encouraging to receive such compliments and am delighted you and your family enjoyed your brief stay with us. Thank you also for your praise given to the staff and in particular Elias, who all seem to have made your stay that much more... More 

Johannesburg, South Africa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had flu and had to cancel an appointment, the small gestures of get well soon made my stay very special. I could not change my flight and was allowed back into my room, this is the best stay I have had in a long time.

Review collected in partnership with Tsogo Sun Hotels

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ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Tahla86 thank you for your positive review on TripAdvisor your comments are highly appreciated and am delighted this was one of the best stays you have had in a long time. It is encouraging to also read that receiving a 'get well' message meant so much and made your stay so special. We pride ourselves in our high levels... More 

Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location close to Rhodesfileld Gautrain Station and OR Tambo Int Airport make this a winner. Getting around is extremely easy with the train Uber is always around 7min away. It has an in house restaurant as well as a pub within its compound. All in all, the stay was perfect but needs to increase the amount of Vegetarian items... More 

Was this review helpful? Yes
ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Samdave69, thank you for your recent posting on TripAdvisor in respect of your stay at the Garden Court OR Tambo, your feedback is highly appreciated. We are delighted to note that the Hotel was convenient for you and in close proximity to the Gautrain Station and OR Tambo International Airport. We would gladly welcome you back when visiting this... More 

Middelburg, South Africa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Making hotel guests pay for parking is pretty ridiculous... When hosting a huge group of students, make alternative arrangements to assist other guests with check in/ out/ enquiries and especially breakfast... The shuttle service driver is a lot friendlier than some of the front-desk staff on duty during my stay... Overall a pleasant stay though: - comfortable beds & pillow;... More 

Review collected in partnership with Tsogo Sun Hotels

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ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Tebogo M, thank you for your review of the Garden Court OR Tambo, your feedback and comments are highly appreciated. It is disappointing to note that not all aspects of your stay were satisfactory and appreciate the comments made in this regard which have been noted. We are however pleased that overall your stay was pleasant and that you... More 

Washington DC, District of Columbia
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Free shuttle to/from the airport Cons: Capped WiFi, average dining I traveled to Johannesburg and stayed at the hotel for several nights in June 2015. The company operates a free shuttle between the airport, this hotel, and another one. Guests are provided one trip from the airport and another back to the airport for free. Additional rides are offered... More 

Was this review helpful? Yes
ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Traveler, thank you for your detailed review of our Hotel on TripAdvisor, your positive rating and comments are highly appreciated. It is pleasing to note that you were mostly pleased with the services offered and that these met your expectations. It is however unfortunate that there were 1 or 2 lapses in service and for these I do apologize... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here as a family of 4 for a night on the our way to the UK. Had a small issue which they solved quickly. They were friendly. Hotel was clean . Breakfast was great. You go here for convenience to the airport not the views and that is what we were looking for. Was super impressed.

Was this review helpful? Yes
ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear Zelna P, thank you for your recent posting on TripAdvisor in respect of your stay at the Garden Court OR Tambo your feedback is highly appreciated. It is pleasing to note that you rated our hotel clean and friendly and that the breakfast was great. Thank you for pointing out these positive attributes as we strive to maintain and... More 

Pretoria, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

The Sevice from Reception; room allocation and meals were excellent. However the continous dripping of the toilet was irritating and disturbed and interrupted sleeping. Maintenance of the bathrooms is important prior to allocation of rooms.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
ulrich k, General Manager at Garden Court O.R. Tambo International Airport, responded to this review

Dear morongwe, thank you for your recent review posted on TripAdvisor, your comments and suggestions are highly appreciated. I am pleased to note that the service you received was excellent but must apologize for the inconvenience caused as s result of the faulty toilet, this was certainly an oversight and not in line with the high standard of service we... More 

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