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Faircity Mapungubwe Hotel Apartments

Certificate of Excellence
Corner Marshall & Ferreira Street | Marshalltown, Johannesburg 2107, South Africa
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Faircity Mapungubwe Hotel Apartments
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Faircity Mapungubwe Hotel Apartments
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105 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (24)
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South Africa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The venue (The Vault) is amazing, the food was delicious but most importantly everyone was taken aback by the exceptional customer service which was shown by every single member of your staff. They were always available when we needed them. There was never a single thing that they could not help out with and every request was carried out with... More 

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Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Overall a pleasant stay. The hotel is large with a large staff; some very welcoming, others that were less so. Room was large with very high ceilings and lots of windows (a wall of windows with a balcony to the interior courtyard). Apt style so you have a full kitchen to work with. Large breakfast buffet. Affordable self-serve laundry facilities.... More 

Was this review helpful? Yes 1
Sydney
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently spent 4 nights at Faircity Mapungubwe, and I was impressed by the overall cleanliness of the rooms and the friendliness of the staff. Apart from a few instances were the front counter staff were a bit rude, everyone was helpful, especially the security staff. Unfortunately, you will need to catch cabs everywhere as the location is a little... More 

Was this review helpful? Yes 2
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Andygeo86, Warmest greetings from Faircity Mapungubwe Hotel. A melting pot of culture and history! We thank you for your kind review and are delighted that you enjoyed your stay. The city of Johannesburg has invested in making the Central District more safer for guests to enjoy. We are happy to see that you noticed our security guards and that... More 

Cape Town, South Africa
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 16, 2015

The hotel was chosen as " base camp " for friends and family attending a wedding at The Turbine Hall over a week end. The location in relation to the venue and the trendy No1 Fox, as well as value for money offered, made a lot of sense, but faulty lifts for most of the stay caused lots of frustration...and... More 

Was this review helpful? Yes 1
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Van Capes, Warmest Greetings from the Faircity Mapungubwe Hotel! Thank you for your kind review and constructive feedback! We do apologize about the elevators being out of order. This was due to the load shedding happening in the surrounding area which resulted in the elevators main PC board defaulting. We are happy to confirm that this has all been... More 

1 review
4 of 5 stars Reviewed June 9, 2015

We recently stayed over in the Faircity Mapungubwe hotel and received great shuttle service from December, who was one of the shuttle drivers on duty that evening. He went far beyond what was required of him and was more than willing to fetch us from a wedding close by in the early hours of the morning. He was extremely accommodating... More 

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GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Claudia, Warmest Greetings from the Faircity Mapungubwe Hotel! A melting pot of history and culture! Thank you for your kind review! December the driver is a real asset to the Faircity Mapungubwe Hotel! When you are in the hotel again, please to try our Twisted Milkshakes! The decadent flavors will exceed your expectations. My team and I look forward... More 

Lansing, Illinois
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2015

Booking here was the end of a difficult hunt for a clean and well-located urban Jo-burg hotel, but Faircity far exceeded by expectations. Great breakfast, decor and atmosphere, helpful shuttle service, and within walking distance to Wits / Origins Center (20 minutes) and real Jo-burg (local markets, Mandela bridge). You can visit the Gauteng legislature if you get advance written... More 

Was this review helpful? Yes 1
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Daniel Warmest Greetings from the Faircity Mapungubwe Hotel! We thank you for your kind review and are delighted to hear you enjoyed your stay! When you are in the hotel again, please do inquire about our tailor made tours! This is a great way to see a major attractions around the Trendy Johannesburg Central Business District. My team and... More 

brisbane australia
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed May 19, 2015

I just loved the great people working here. always friendly, great welcomes whenever I returned. Room is spacious with kitchen facilities and was always very well serviced daily. A wonderful restaurant on the ground floor completes the setting for the Hotel, quality and prices were excellent as was the service. The reception girls and guys were very helpful at all... More 

Was this review helpful? Yes 2
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear New York Visitor, Warmest Greetings from the Faircity Mapungubwe Hotel! A melting pot if History and Culture. We are delighted to have received your wonderful review! When you are in the hotel again, please do try our new Twist Restaurant wine list. We have added some of the most popular South African Wines and also some hidden gem estates.... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 15, 2015 via mobile

The rooms are nice, but that's about the only redeeming thing at this establishment. The shuttle is ludicrously expensive and runs on Africa time, which is inconvenient in a city as fast-paced as Johannesburg. The staff is mostly unfriendly, and the location is at the edge of the CBD.

Was this review helpful? Yes 1
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Aminymous, Warmest Greetings from the Faircity Mapungubwe Hotel! We thank you for taking the time to forward us constructive feedback! Our complimentary shuttles do run on a 1st come, 1st serve basis to all guests within a 5km radius to and from the hotel! From time to time there is a delay, due to the popularity of the shuttles.... More 

Bremen, Germany
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 30, 2015

It is a very nice Hotel with really large rooms. The rooms are well equipped. The typical South African problems – you do not have enough sockets and not on the right places – occurs here as well. Rooms are clean, the service is friendly. The gym is not too bad, but the equipment is a little bit too old.... More 

Was this review helpful? Yes 1
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Mr Volker, Warmest Greetings from the Faircity Mapungubwe Hotel! We are delighted to have received your feedback and are happy to hear you enjoyed your stay! Faircity Hotels has recently launched their new health juice menu that is served during breakfast and is a truly remarkable addition to our breakfast buffet! We look forward to your trying out the... More 

buenos aires
Level Contributor
124 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed April 27, 2015

I enjoyed a lot the time i spent at the hotel. It is quiet comfortable , the rooms are spacious, the service is good and people are incredibly nice in the reception. The restaurant is well kept and the menu is alright (i recommend the cheesburger) the location is a bit far away from the most touristic places but you... More 

Was this review helpful? Yes 1
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review

Dear Mariano-Guille Warmest Greetings from the Faircity Mapungubwe Hotel! We are happy to see you enjoyed your stay and our spacious apartments with its large kitchen, lounge, bedroom and bathroom. When you are in the hotel again please do try out our new Twisted Milkshakes. Guests are loving the outrageous flavors. My tea and I look forward to welcoming you... More 

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