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Protea Hotel Transit O.R. Tambo Airport

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Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa
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Protea Hotel Transit O.R. Tambo Airport
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Protea Hotel Transit O.R. Tambo Airport
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Lusaka, Zambia
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 3, 2015

I spent one night at Protea Hotel Transit O.R. Tambo Airport and the experience was overall very good. The hotel is conveniently located inside the transit area and offers a great alternative when one has to take a late night or early morning flight. The hotel is clean and offers a serene atmosphere, which contrasts with the busy and agitated... More 

Was this review helpful? Yes
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST Thank you for taking time to give us feedback , we truly do value it. We are glad that we were able to make your stay a good and comfortable one.We have since investigated the shortage of towels in your room as it is not the standard and can assure you that necessary training and action has... More 

Sao Paulo, SP
Level Contributor
236 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed April 20, 2015

Great transit hotel. Rooms are big, clean and very comfortable. Shower very good. The hotel is located inside the airport and is very practical. No need to get taxis or transfers. Just a walk in. Staff very helpful and friendly. Free internet access.

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST , Thank you for taking time to complete feedback on your stay with us. We do value your feedback. We are glad that we were able to exceed your expectations , and make your stay comfortable.I hope to meet with you in person on your next trip in Transit , please do advise when you are next... More 

Rotterdam, The Netherlands
Level Contributor
113 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed April 4, 2015

We've used this hotel now a couple of times and it's a very good choice as a transit hotel. It's very close to the terminal and car hire firms. The hotel is clean and tidy. The room was clean with coffee and tea facilities. Its nothing special just a good business style hotel. There was no view but we didn't... More 

Was this review helpful? Yes 1
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST , Thank you for the valuable feedback received, we truly do value it. Although from the feedback , you seemed to have stayed at the Protea Hotel O.R Tambo and not the Protea Hotel TRANSIT O.R Tambo , located inside the Airport , behind the International Departures.We will forward it to the relevant hotel. More 

Durban, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 25, 2015

Thank you Protea Hotel, for making the stay so much better this time around. Front office staff very friendly and efficient. We made the booking online and very happy to say, no problems at all. Will definitely recommend and will stay in your Hotel again in future.

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST , Thank you for taking time to give us feedback on your stay with us.We do value your feedback and are glad that we were afforded the opportunity to host you. And that you had a comfortable stay. Please kindly advise when you are next in Transit , and I can personally meet with you. More 

Alphen aan den Rijn, The Netherlands
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 23, 2015

This hotel is a perfect pick for who needs to transfer to another international destination and want to stay at the airport. From deplaning to room: 15 minutes. Room has all you need. Reasonable rate, however depends on deal. Don't stay here longer then an overnight as there is no daylight in room.

Was this review helpful? Yes 1
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST, Thank you for taking time to provide us with most valuable feedback.The hotel does not have much natural light ,due to the location of being inside the terminal. We are glad to have made your stay great , please do let me know .On your next visit in Transit , so our TEAM can meet with you... More 

Edinburgh, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 22, 2015

We stayed at this place for one night . We will be staying there on the way back again. Its ok hotel but good price for short stay. Overnight transit in JoBurg for us that was the convenient & cheaper option. we had a dinner there which was very nice. Staff was very helpful.

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PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued CLIENT , Thank you for taking time on giving us feedback regarding your stay . The Protea Hotel Transit is situated inside the International Terminal , inside the O.R Tambo Airport.Looking at the feedback on the meals , you seemed to have stayed with our sister hotel , Protea Hotel O.R Tambo International. More 

Nairobi, Kenya
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 17, 2015

Stayed here after an overnight transit in JoBurg. It's convenient if you have late arrival and early departure. The rooms themselves are ok, spacious, clean and quiet (room 410), however in this room there are no windows! I'm not sure if all rooms are the same but I'd not want to stay here more than a quick sleep! Wifi is... More 

Was this review helpful? Yes 1
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Good Day , Thank you for taking time to provide us with feedback on your stay with us. We are glad that we were able to exceed your expectations and offer the good service that you deserve.We are unfortunately not able to have windows due to the location, please do let me know when you are at the hotel to... More 

Central Coast, NSW, Australia
Level Contributor
427 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 472 helpful votes
1 of 5 stars Reviewed March 7, 2015

I guess the only thing going for this hotel is convenience if you don't want to go through immigration. It's expensive for what it provides and I was disappointed with the quality of service from the miserable staff. Overall, the Citylodge at OR Tambo is far superior for a cheaper price. I suggest you go through immigration and take the... More 

Was this review helpful? Yes
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST , Thank you for taking time to give us your most valuable feedback. We are glad that you experienced the hassle free convinience of not having to clear customs. We do however sincerely apologise that our STAFF were not as pleasant as they ought to have been during your checking in and checking out processes or at... More 

Travelers are raving about these Johannesburg hotels

Bismarck, North Dakota, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 13, 2015

I do not like to complain and have a general distaste for writing a bad review. But it cannot be helped this time since this hotel basically robbed us. We stayed at Protea Transit O.R. Tambo during a 12 hour layover. We probably could have left the airport and gone to a regular hotel, but we liked the idea of... More 

Was this review helpful? Yes 3
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST , Thank you for taking the time togive us the very valid feedback. We have since addressed your complain with therelevant person whowas on dutyand allother STAFF Members to ensure that we never have a re-occurence of such an event. Pleasedo accept my sincerest apologies and kindly allow us to make up for it when you are... More 

Ladysmith, South Africa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 23, 2015

The hotel is ideally situated within the airport, which is perfect if you want to stay over between flights, as I had to do in December. The rooms are more than adequate and nicely furnished. However, the customer service leaves a lot to be desired, especially given the price of staying in this hotel. When I arrived after a really... More 

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Valued GUEST , Thank you for taking your time to give us such valuable feedback. It is our duty to make you feel Welcomed and as comfortable as possible.We do apologise that we did not meet that important aspect of your stay.We have since addressed your concerns raised with all STAFF members concerned. Please do allow us to make... More 

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