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All 72 Johannesburg hotels

Protea Hotel Transit O.R. Tambo Airport

4.0 of 5 Hotel   |   Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa
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54%
Ranked #37 of 72 hotels in Johannesburg
A recent review
4 of 5 stars Reviewed March 5, 2014
Mazza57 Melbourne, Australia
  • Reviews (66)
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  • Room tips (11)
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66 people have reviewed this hotel

Traveler rating
    9
    27
    18
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Protea Hotel Transit O.R. Tambo Airport
See the most recent reviews
Melbourne, Australia
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 5, 2014

I had an 8 hour layover between flights and booked a room here. I found the hotel fine and check in was easy - staff were pleasant and welcoming. The room has no windows - which is fine - but it is a bit disconcerting in terms of time. No natural light so I was checking my watch because it... More

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Mazza 57 Our most sincere thanks for taking the time to write such a complimentary review. Being a Transit hotel, and thus located in the airport terminal, what was most important was keeping noise and sound to a minimum, and also due to airport security reasons, our rooms need to be well insulated. This was also important for our... More

Senior Contributor
29 reviews 29 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 26, 2014 via mobile

You certainly can't beat the location of this hotel. I booked online and had a smooth check in. I was happy to be able to get some sleep, do some work, pop out for dinner, shower and go. It really made my flight after a lot more relaxed. I would definitely recommend this place for anyone with a layover of... More

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear GolbL There are not enough words to convey our appreciation for your review! Receiving feedback such as yours from our treasured GUESTS is highly motivational. Please be ensured that I will convey your views to our hotel TEAM. Affording our GUESTS a fittingly comfortable and convenient experience before boarding their next tedious flight is exactly what we are all... More

Durban, South Africa
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 9, 2014

Horrible experience !!! unhelpful, unfriendly service !!!! Uneducated staff when bookings online is made. Wrong dates, wrong invoice, wrong quote !!!!! I I will avoid the Transit Hotel the next time I travel. Long waiting queues to book in at front desk. One unfriendly front desk staff. Protea Hotel, please send your staff for customer services courses. In all the... More

Was this review helpful? Yes 6
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Chad and Daleen G There are not enough words to convey to you our appreciation for your review. It is highly disturbing that you found your stay with us to be anything besides satisfactory, and we have since conducted a thorough investigation in to what went wrong with your stay. After analyzing your grievances, it has come to light... More

Brighton, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 8, 2014

We stopped over for one night on our way back from our safari ready to fly out the day after to Mauritius. Positives: hotel has clean rooms and free wifi was very welcome especially when you are on holiday. Food average, public areas with garden and pool were really nice. Main massive downside was the unfriendly staff who certainly did... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 26, 2013

Nice hotel overlooking Johannesburg Intl airport. The rooms were comfortable enough for an overnight stay with plenty of wall outlets and a nice shower and tv. The restaurant was inexpensive and had great food and a nice breakfast spread. The staff were very helpful.

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Cougpilot Many thanks indeed for such a complimentary and succinct review. Protea hotel Transit prides itself on delivering to our valued GUESTS a refreshing and comfortable stay, and the swift service that is an absolute must in a Transit hotel. The fact that you were well-assisted and welcomed by our STAFF not only shows us that we are getting... More

Shenzhen, China
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 26, 2013

Really worth if you are transfering with more than 5 hours, not much too see in the free shop stores really, most of them sell the same thing. Grab an ice cream get a room and get some rest for the rest of your trip. Room is very nice with comfortable shower and all you need.

Was this review helpful? Yes 2
PH-Transit, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear pablodedominicis\ There are not enough words to describe how thankful we are for your review. As a hotel specifically accommodating in-transit passengers, we offer unique day use rates, as in your case, which means our GUESTS only pay for the number of hours they stay. You can tailor suit these to your preference, and of course, after a long... More

Gaborone, Botswana
Top Contributor
229 reviews 229 reviews
66 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed October 12, 2013

I have flown through OR Tambo so many times over the last few years but had never previously had a reason to stay in the transit hotel. Upon arriving to OR Tambo via a connecting flight recently and learning that my next flight was delayed due to inclement weather at my destination, I was given a day room at the... More

Was this review helpful? Yes 3
ProteaHotels, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear DaveLD Many thanks indeed for taking the time to give us such a detailed review. Offering our GUESTS the utmost comfort and convenience is what Protea Hotel Transit O.R. Tambo Airport is all about, and hearing that you found your experience with us as such really is motivational. The Wi-Fi code should indeed have been offered to you upon... More

Boston, Massachusetts
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 8, 2013 via mobile

It's right in the international terminal which allowed me hang out in my room right up until I had to walk to the gate. Note that none of the rooms have windows which felt a little like being in a box.

Was this review helpful? Yes 1
ProteaHotels, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear lexaopi9 Thank you for sharing your experience with our TEAM. Being situated within in the duty-free mall at O.R. Tambo International Airport sure does have its plus sides, and reviews such as yours remind us of just how lucky we are to be able to offer our valued GUESTS such a unique product. Our rooms offer our GUESTS a... More

Mbabane, Swaziland
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 22, 2013

I booked a room in August, cancelled it 3 days ahead of the booking, received a confirmation of the cancellation. They still charged my credit card, and it took them 2 months and several phone calls, emails and forms filled in on my part before they finally refunded me -

Was this review helpful? Yes 1
ProteaHotels, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear Joris V Thank you for taking the time to provide us with such valuable feedback. Reviews such as yours really are upsetting to hear and we apologise for your experience. Please be assured that I have taken it upon myself to ensure that our current systems and procedures in place are re-evaluated. Our TEAM takes such feedback very seriously... More

Luanda, Angola
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 31, 2013

I have been to many hotels in Johanesburg, and I can say for sure that there are plenty of superior hotels for cheaper prices all around. Hovewer, I had a problem with my passport a few months ago, so I was in transit and couldn´t leave the airport. My flight was going to depart in the next day and staying... More

Was this review helpful? Yes
ProteaHotels, General Manager at Protea Hotel Transit O.R. Tambo Airport, responded to this review

Dear DaviBenedetti Thank you for your review and feedback about your stay at Protea Hotel Transit O.R. Tambo Airport. 30 hours without sleep and in the airport chairs is definitely not ideal. I am so happy that you chose to stay with us to recharge your batteries before the next leg of your travels. It certainly is convenient being located... More

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Additional Information about Protea Hotel Transit O.R. Tambo Airport

Address: Exclusively for Guests in International Transit | Terminal A, O.R. Tambo International Airport, Johannesburg 1627, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Transit O.R. Tambo Airport 4*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style
#28 Luxury Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
PLEASE NOTE THAT THE PROTEA HOTEL TRANSIT O.R. TAMBO AIRPORT IS EXCLUSIVELY FOR GUESTS IN INTERNATIONAL TRANSIT. Protea Hotel Transit O.R. Tambo Airport - A Classical African Experience for transient travellers. The Protea Hotel Transit O.R. Tambo Airport, situated behind Immigrations inside international departures at OR Tambo International Airport, offers a welcome opportunity for transient travellers to rejuvenate between international flights. As the only hotel in this location, we offer the utmost convenience to all international travellers in transit – catering to your specific needs. Be it a refreshing shower or a quick nap on our comfortable beds before you board your next long flight; Protea Hotel Transit O.R. Tambo Airport is the perfect choice for you! The classic and modern Protea Hotel Transit O.R. Tambo Airport ensures that you receive fast, efficient and friendly service, from express check in to check out. Our location also offers you the opportunity to roam the wide selection of retail shops and restaurants should you have the time. We have taken every measure to ensure that your stay with us is as convenient and enjoyable as possible. ... more   less 
Number of rooms
87

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