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The Winston Hotel

Travelers' Choice award winner
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No 6 Tottenham Avenue | Melrose Estate, Johannesburg 2196, South Africa
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The Winston Hotel
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The Winston Hotel
The Winston Hotel
The Winston Hotel
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157 reviews from our community

Traveler rating
    111
    34
    10
    2
    0
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Top Contributor
92 reviews 92 reviews
82 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel has a perfect location, 2 min walks from Rosebank station and commercial centre. It is a small, boutique hotel with very nice and spacious rooms - nicely decorated. Staff is very friendly and extremely useful- perfect service! My only disappointment was food: the breakfast is not really to the standard of the hotel and the restaurant for lunch... More 

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Eagles Mere, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I knew when I read the other reviews and made my reservation that one day would not be enough. How true that was. My wife and I were delighted with the property, the staff's attentiveness and the food. Quiet, large clean room, attractive courtyard and inner garden. The staff contacted a tour agency for us and we had very good... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
McLean, VA
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

We reserved this hotel based on the reviews on Trip Advisor and absolutely felt let down by the service that we experienced. We arrived late on a Friday night and on Saturday morning when I bounded up to the front desk and enthusiastically asked for help with visiting local attractions, the very disinterested front desk clerk pointed to a computer... More 

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London, United Kingdom
Top Contributor
69 reviews 69 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed here on the way back to the UK from a business trip, great boutique option with large comfortable rooms, good food options and very comfortable beds. Toiletries provided are l'occitane which is always a tick in my box for washing away the travel tiredness. Friendly and helpful staff, plenty of areas to relax and great to kill a... More 

Was this review helpful? Yes 3
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear Clmurray7 Warm greetings from The Winston Hotel We would like to take this opportunity to thank you for sharing your recent experience with us and we are thrilled that it was a positive one! We will definitely share it with the rest of the team. We are looking forward to welcoming you back to the Winston team in the... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are so many great things to say about this hotel! We had an amazing time at The Winston Hotel the room was beautiful, service outstanding and food delicious! We couldn't fault any part of our stay and look forward to returning again next year!

Was this review helpful? Yes
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear Guest Thank you so much for the kind words in your review. I will gladly pass this onto the hotel staff to show them that the hard work and dedication does pay off. We are looking forward to welcoming you back to the hotel next year; please do not hesitate to contact us if you would like assistance with... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staying in this hotel was a dream!!! Rooms were so spacious clean and new. Staff were warm welcoming and ready to assist in all my requests. I would definitely recommend anyone to stay here made my stay in joburg a true vacation. I look forward to my future stays in this amazing hotel!!!

Was this review helpful? Yes 1
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear Sarah Thank you so much for this lovely review, I will definitely make sure that the hotel staff see’ s that their amazing hard work is being appreciated. We are looking forward to welcoming you back to the hotel in the near future. Have a lovely day. Kind Regards, Mareycke Campher Guest Relations manager More 

Tel Aviv, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Winston Hotel in Melrose has got to be my new favourite hotel. The style of the hotel is unique and eclectic whilst still luxurious. Having stayed in many boutique hotels around the world, this hotel can compete with the best of them and offers true value for money. The service is truly warm and South African. Thank you for... More 

Was this review helpful? Yes 1
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear Guest It is always such a good feeling to hear that our team achieves what we aim for with every guest that checks in and stays with us, it is truly the biggest reward to read this review. We are looking forward to welcoming you back to the Winston family. If you wish to make any future reservations do... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had the most fantastic stay at this beautiful boutique hotel! fantastic location close to the mall and train. service was attentive and we truly felt looked after. Rooms are large and luxurious especially by European standards. I highly recommend the restaurant, we had both lunch and dinner on separate days and everything was outstanding.

Was this review helpful? Yes 1
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear Guest Thank you so much for your positive review; it is our aim for all our guest to experience what you have experienced. We can’t wait to welcome you back to the hotel in the near future. If you would like to make any reservations or if you have any enquiry please do not hesitate to contact us directly... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I often fly to Johannesburg for work purposes and have stayed at The Winston Hotel a few times. This hotel is beautiful and elegant, the rooms are spacious and comfortable. I have always found the staff to be professional and very friendly. The food at the restaurant is delicious and the hotel itself is centrally located within the city which... More 

Was this review helpful? Yes 1
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear valued guest Thank you so much for your friendly review, this is much appreciated. The Winston hotel team is looking forward to welcoming you back to the hotel for another memorable stay. Please do not hesitate to contact us regarding any enquiries you may have. Guest Relations manager Mareycke Campher gr@thewinstonhotel.co.za More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

lovely outdoor areas to sit and enjoy sunny weather and pool and lovely rooms to relax in. Walking distance of Rosebank Mall.Easy using Uber to get around to restaurants at night . Food was good. Service was friendly and attentive will go back again

Review collected in partnership with this hotel

Was this review helpful? Yes
WinstonHotel342, Guest Relations Manager at The Winston Hotel, responded to this review

Dear Guest The Winston hotel management always feels so proud of our team when we read such a positive feedback, thank you so much the team appreciates it and we are looking forward to welcoming you back to the hotel. Please do not hesitate Reservations: reservations@thewinstonhotel.co.za Guest relations: gr@thewinstonhotel.co.za Have a lovely day. Kind regards, Mareycke Campher Guest relations manager More 

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