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Hyatt Regency Johannesburg

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191 Oxford Road | Rosebank, Johannesburg 2132, South Africa
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Hyatt Regency Johannesburg
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Hyatt Regency Johannesburg
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324 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
1 review
3 of 5 stars Reviewed yesterday NEW

I was a day visitor to the spa at Hyatt Regency ,Johannesburg. I had an awesome massage in the spa with a lovely therapist, however I am very dissappointed with how i get treated downstairs at hotel concierge, trying to get go the spa.I had to wait for around 15 minutes before reluctantly being given access. I have visited before... More 

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Cape Town
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is really a great place to stay. The welcome and service you get on arrival is incredible from the concierge desk to reception, it was simply excellent. I love the layout of the whole place and the new modern style in the layout as well as all the furnishings are outstanding. The rooms are magnificently done and have... More 

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Rio de Janeiro, RJ
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent almost one week at the Hyatt Regency Johannesburg. The staff were very service oriented and made me feel special throughout my stay. That combined with an excellent location and the great winter weather made my stay a memorable one.

Review collected in partnership with Hyatt Hotels

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Andrea R, Guest Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear Mr. Sprenger, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are thrilled that it was a positive one! We do hope to welcome you back to our hotel in the near future. Kind regards, Andrea Rocha Guest Services Manager More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been frequenting this hotel for more than 10 years . This weekend however , I had challenges on various fronts from food to water temperature . For a moment, I y lost my faith and in fact cancelled a booking my next stay . I am pleased to announce that the management team took my feedback to heart... More 

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New York City, New York
Level Contributor
148 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

We only had 1 night to spend in Johannesburg between a trip to Victoria Falls and heading out on safari, so we decided to use some hotel points and stay here. Unfortunately, it was a bit far from the airport (about a $50 USD cab ride), so we spent alot of our short time in Johannesburg just getting to/from the... More 

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Andrea R, Guest Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear Kristenb731, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are thrilled that it was a positive one! We do hope to welcome you back to our hotel in the near future. Kind regards, Andrea Rocha Guest Services Manager More 

Melbourne
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After flying as an airline pilot for the last 20 years, this is the first review I have made of hotel food. The food, service and quality of the Hyatt restaurant and bar food, is by far the best I have had - breakfast, lunch and dinner! I would have taken my family out to the surrounding restaurants of Rosebank... More 

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HyattJohannesburg, Public Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear Grant and Lisa S, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are thrilled that it was a positive one! We do hope to welcome you back to our hotel in the near future. Kind regards, The Hyatt Regency Johannesburg Team More 

Geneva
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Location Located in Rosebank, a safe and affluent part of the city and linked to a decent shopping center and a score of restaurants some of them al fresco, Lobby and public areas: Well organized and sleek Club’s floor: on the 9th floor with a great view: Once again ideal for breakfast, for reading or working your laptop to exhaustion... More 

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HyattJohannesburg, Public Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear Swiss_G7, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and although we have noted your comments we are pleased that it was overall a positive one! We will be sure to take up your very valid comments up with the team at the... More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2015

The Hyatt hotel is supposed to be one of the best hotel of Johannesburg, but definitely not for its spa !! Although this is very expensive... We had a bad experience for an half day spa. Bad services, bad quality, and staff was not professional. Apparently they were also in a rush (while we were the only ones in the... More 

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HyattJohannesburg, Public Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear Travel T, Thank you for taking the time and trouble to share your most recent experience with us. It is important to us to receive your feedback and to learn where we can improve our service and facilities. We were disappointed to read that you encountered some issues while experiencing Amani Spa, however we do believe that Amani Spa... More 

Washington DC, District of Columbia
Level Contributor
131 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed June 22, 2015

The location is great, right in the Rosebank shopping mall area. The reception area and restaurant are lovely, the breakfast is great. The service is awesome. But the rooms are a bit disappointing, they are kind of old and the maintenance not so up to date, particularly in the bathrooms. It's comfortable enough but needs some investment in the rooms.... More 

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HyattJohannesburg, Public Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear brunsky, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and although we have noted your comments we are pleased that it was overall a positive one! We do hope to welcome you back to our hotel in the near future. Kind regards, The... More 

Cincinnti, United States
1 review
5 of 5 stars Reviewed June 20, 2015

By far the best service received by staff ever! I continue to bring my customers, suppliers and friends to this hotel as I know the service will be of superior grade. The Lobby Bar is the place to be either to eat, drink or conduct meetings, Geoffrey (waiter) in the Lobby Bar has an understanding of true customer service.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Andrea R, Guest Relations Manager at Hyatt Regency Johannesburg, responded to this review

Dear Guiseppi, Warm greetings from Hyatt Regency Johannesburg! We would like to take this opportunity to thank you for sharing your most recent experience with us and we are thrilled that it was a positive one! We do hope to welcome you back to our hotel in the near future. Kind regards, Andrea Rocha Guest Services Manager More 

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