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Sunnyside Park Hotel

Princess of Wales Terrace | Parktown, Johannesburg 2041, South Africa
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125 Reviews from our TripAdvisor Community

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Durban
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here for a conference which was held at at the same venue and I regretted booking here the moment I walked. From the ancient, garish carpet in the reception area to the faded carpet on the stairs the place screamed "ANCIENT IN A BAD WAY". No doubt the hotel was classy decades ago but now it has the... More 

Helpful?
Thank Lindiwe K
Benoni, South Africa
Level Contributor
159 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently had our annual strategy play meeting at the Hotel. The place is old and beautiful. Quite tranquil in the centre of the city. Staff were helpful and could assist us on most issues. The Restaurant was clean and inviting. The food was very bland and uninspiring. No salt in the rice, the sirloin roast was cold and tough.... More 

Helpful?
Thank Herman K
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Herman K, We appreciate you taking the time to write us a response on your experience at our Hotel. The Executive Chef and Food & Beverage Manager is currently working on new recipes and improving the quality of our food. We value your patronage Yours in hospitality More 

Durban, South Africa
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed in a standard room in the main building not the new wing and the rooms are decent. The hotel is old but is well maintained and looked after.Rooms are spacious and comfortable with nice silent aircon units in the ceiling that also can be changed to heat for the winter cold.I really enjoyed the meals I ordered via room... More 

Helpful?
Thank Bradlows
Sunnysidepark, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Bradlows We appreciate you taking the time to write us a response to your experience with us at the Hotel. New TV’s for the rooms are scheduled to be installed this year. We value your patronage Yours in hospitality, More 

Ririe, Idaho
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is beautiful. Our room was lovely, bed comfortable, everything clean. Service from front desk, bell hop, concierge and especially their available transportation was exceptional! Hotel arranged for airport transfers and then transportation to different areas in the city. We were very well cared for by (Ernest?) who went out of his way to be sure all our trips were... More 

Helpful?
1 Thank janet0508
Chris S, Guest Relations Manager at Sunnyside Park Hotel, responded to this review

Dear Janet0508 We appreciate you taking the time to write us a response to your experience with us at the Hotel. The transport company appreciates your compliments and look forward to having you stay with us again in the near future. We value your patronage. Yours in Hospitality, The Sunnyside Park Hotel More 

Johannesburg, South Africa
2 reviews
3 of 5 stars Reviewed December 14, 2015

well it's ok they can do better it's not 5 star at all, we had to wait in the queue for lunch there wasn't someone assisting at the buffet and when it's finished it took long to replenish......the dessert was good

Helpful?
Thank Philile B
Chris S, General Manager at Sunnyside Park Hotel, responded to this review

Dear Philile B Thank you for your valued feedback and response. I am very disappointed that we did not meet the quality and standard we are very well known for at the Sunnyside Park Hotel. I have addressed your concerns around food replenishment with the team and do apologise for any inconvenience caused. Yours in Hospitality, Chris More 

accra
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 10, 2015

This venue is elegant in the old style of the Plaza in NY, old fashioned and very convenient. There is no fault to be found in all the staff; personable, friendly, patient, diligent, thorough, instantly attentive and infinitely forbearing, unflappable and indulgent. The front desk is very considerate e.g. Sanu Ndlovu and resilient to demands of all kinds, the duty... More 

Helpful?
Thank Helen L
Chris S, General Manager at Sunnyside Park Hotel, responded to this review

Dear Helen L We appreciate you taking the time to write us a response to your experience with us at the Hotel. Our staff value your acknowledgement of their service excellence and that the National Monument and home made you feel like you are at the Plaza in New York. The transport company appreciates your compliments and look forward to... More 

Greater Johannesburg, South Africa
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 1, 2015 via mobile

I came for a conference organized by the Progressive Business Forum.The conference venue was well organised and the staff is very friendly.The hotel has very beautiful gardens.The lunch was top noch and I would come back here anytime just to enjoy the venue.

Helpful?
Thank Tebogo167
Chris S, General Manager at Sunnyside Park Hotel, responded to this review

Dear Tebogo167 Thank you for taking the time to provide us with feedback regarding your conference with us. Our willing and friendly staff are always looking forward to feedback from our guests. We are grateful that the beautiful gardens and lunch met your expectations. We look forward to welcoming you back to the Sunnyside Park Hotel. Yours in hospitality, Chris More 

Durban, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 29, 2015

The hotel is ridiculously priced. Rooms and conference venue included. The food is buffet for breakfast, lunch and dinner and it's not the best. It sits out for a long time so by the time you eat it it's dry. You are given a Wi-Fi password for your room but you can't even connect to it. The wi-fi in the... More 

Helpful?
Thank roisin1212
Chris S, General Manager at Sunnyside Park Hotel, responded to this review

Dear roisin1212 Thank you for your valued feedback and response regarding your stay with us at the Sunnyside Park Hotel. I am very disappointed that the broken chair and shower head was not resolved prior to your arrival and do apologise for the inconvenience caused. The buffet menus in the Milner's restaurant does rotate daily and should not have impacted... More 

Durban, South Africa
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 17, 2015 via mobile

My daughter and I stayed at the Sunnyside Hotel to be close to Wits university. The rooms were very clean and comfortable. The buffet dinner had a huge delicious selection. The buffet breakfast was just as good. The staff were friendly and helpful. This is a beautiful historical building with manicured gardens. I would definitely stay there again.

Helpful?
Thank Jay4051
Chris S, General Manager at Sunnyside Park Hotel, responded to this review

Dear Jay4051 Thank you for taking the time to provide feedback on your stay here with us at the Sunnyside Park Hotel. Our employees always look forward to positive feedback from guest experiences. We are delighted that you enjoyed our sumptuous buffet breakfast and the beautiful manicured 120 year old gardens. We look forward to welcoming you back to the... More 

Wokingham, England
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 17, 2015

Stayed in the new block overlooking the Car Park, and above the function room. Although there was a wedding reception with dancing taking place on one of the nights, we were not disturbed by any noise. The breakfasts were extremely good with ample selection, and the public areas were spacious. The gardens surrounding the original building were attractively laid out,... More 

Helpful?
Thank Nicol05
Chris S, General Manager at Sunnyside Park Hotel, responded to this review

Dear Nicol05 We appreciate and thank you for your feedback in response to staying with us at the Sunnyside Park Hotel. The staff always look forward to feedback from our guests experiences. We are grateful that the music did not impact negatively on your experience with us and that you took time to enjoy the open space in our 120... More 

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