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Courtyard Hotel Rosebank

Cnr Oxford& Tyrwhitt Ave | Rosebank, Johannesburg 2196, South Africa
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1 room 1 adult
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Courtyard Hotel Rosebank
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128 Reviews from our TripAdvisor Community

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Canton of Geneva, Switzerland
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for three nights and the service was really appalling. First at check-in there were some renovations taking place and it was very noisy, not that the receptionist even bothered to explain or apologize for. Secondly, every time I needed assistance from reception they were not at their posts and had to wait. Thirdly, my key... More 

Helpful?
Thank Esther N
Cape Town Central, South Africa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rare hotel that's much less expensive than those in its neighbourhood and at the same time exceeds expectations. Location is excellent, across the street from the Gautrain Station and Rosebank Mall. Still manages a quiet garden atmosphere. Rooms are starting to show their age but are large, well-maintained and very clean. Wifi works in the room and public areas,... More 

Helpful?
Thank BrianCPT
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Dymchurch
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed recently for just one night while passing through JoBurg. The hotel is in a reasonably central location, with a large shopping mall opposite (with plenty of restaurants etc) and the hotel itself is pretty new. It has been quite well thought out, but the build quality is not particularly high and it is already just starting to look... More 

Helpful?
Thank solomonp
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the constructive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Bulawayo, Zimbabwe
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 13, 2015

I stayed at this hotel for 2 nights in November 2015 and am very disheartened by the poor service and lack of communication from the Hotel staff. During my stay the hotel had no water due to a burst pipe in the area they said. I would expect the Hotel Staff to notify guests when they realise that there is... More 

Helpful?
Thank Hannie C
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for leaving us your review and we appreciate you taking the time to inform us. We would like to apologise for the water situation that was not properly communicated or taken care of for you. We would like to also apologise for any inconvenience caused when you had to handle being billed twice, and we will certainly take... More 

Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 10, 2015

Unfortunately I was placed in a smoking room which was less than average. The couple next door were chain smokers which came through the wall. The heater in the room was very old, loud and smelt when I turned it on The hotel facilities are less than average. The breakfast was poor and in a small room.

Helpful?
Thank Kane M
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you very much for leaving us your review. We’re sorry that you were given a smoking room. We will look into the heater situation. While we hardly ever have any comments about our breakfasts, we will look into this as we aim to make breakfast a great start to the day. We will definitely be taking this up with... More 

Durban, South Africa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2015

This hotel is opposite the Zone mall with a Gautrain station on your doorstep. The rooms are old-style but neat and tidy. Sleep quality is good and some of the restaurants in The Zone will deliver dinner to your room. Very peaceful hotel. A good location to explore JHB,

Helpful?
Thank Abdullah V
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the wonderful review Abdullah. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

United Kingdom
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 16, 2015

I have been using the Courtyard in Rosebank on and off for over 10 years. The location is great, very close to the various malls in Rosebank if you want to shop or eat out. At the same time, the hotel is very quiet and peaceful, and the quality of the rooms is excellent, very spacious and homely. On my... More 

Helpful?
Thank DavidGodf
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the wonderful review David for your continued support of the years. We are also so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Rennes, France
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

Well i spent 3 nights into this hotel. Hotel is pretty good, rooms are clean and quiet. Bar and swimming pool areas are lovely. The main drawback of the hotel is the lack of restaurant for dinner : they suggested us to visit the mall on the other side of the street.

Helpful?
Thank mik35
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the constructive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Level Contributor
108 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

Yet again a friendly welcome and good service. If you book using bid2stay.co.za this can be a very reasonably priced weekend shopping getaway or a useful and comfortably convenient place to stay in Joburg. Happy hour in the bar is a very good way to start your evening of indulgence at Rosebank!

Helpful?
Thank RichardHarriman
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us and for the wonderful review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon. More 

Antananarivo, Madagascar
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 2, 2015

Hello, I think it's about time for a review. As I said this is now my second time staying at the JHB Rosebank Courtyard Hotel. Cleanliness is excellent. Room service is really good. Room gets redone and cleaned while you are away for you business. I took a room with a lounge and a bedroom. The is a fairly big... More 

Helpful?
Thank Tiana A
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review

Thank you for staying with us Tiana and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves in! We look forward to having you stay with us again soon. More 

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