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African Pride Melrose Arch Hotel

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1 Melrose Square, Johannesburg 2196, South Africa
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African Pride Melrose Arch Hotel
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African Pride Melrose Arch Hotel
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392 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for African Pride Melrose Arch Hotel
See the most recent reviews
Johannesburg, South Africa
Top Contributor
98 reviews 98 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 13, 2013

We stayed at the hotel for my wife's birthday and I was pleasantly surprised by the modern and fun decor, friendly staff and great location for shopping and dining. The rooms are clean and has great bathrooms - all the decor is carefully selected to create a "loft style" apartment with some tasteful African nuances thrown in. Being part of... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Emile_12 Thank you for sharing this wonderful memory with us! The TEAM are delighted to hear that you enjoyed the myriad of activities that the Hotel and Melrose Arch precinct has to offer! We look forward to hosting you again soon! Jean-Claude & TEAM More 

San Francisco, California
Top Contributor
52 reviews 52 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 12, 2013

Clearly whoever gave this place 5 stars has never stayed at a true 5-star chain or Asian high end luxury hotel (e.g. Ritz, St. Regis, Mandarin Oriental, Shangri-La). While the property is beautiful and quite fun (loved the lounge area built into the first floor staircase, try it!!), the service is quite bad. You literally have a bunch of people... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear ndes99 Thank you very much for staying with us and for your feedback. I will personally be addressing all the points mentioned with my TEAM, to ensure that the shortcomings mentioned are rectified with the necessary training. The TEAM will be very disappointed to hear that we did not deliver an exceptional experience, we will however revisit our service... More 

Philadelphia, Pennsylvania
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 7, 2013

Stayed here for one night after a safari and was really impressed with this hotel! Fun and funky and in a great location. Great room with a few DVDs and awesome tub and bathroom. We walked around Melrose Arch and had some wine at Winesense and dinner at Moyo, both were great. Finished the night with a few drinks at... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Elisabeth24 The TEAM are really pleased to hear that you had such a memorable experience in South Africa and at our beautiful Hotel! From your feedback – I could not have given your vacation a better scripted ending, than drinks at our Library Bar fire place, and our famous Champagne breakfasts! Thank you for staying with us – we... More 

Sydney, Australia
Top Contributor
113 reviews 113 reviews
30 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed May 2, 2013

Really surprising in every way, the African theme is done very tastefully and we looked forward to coming home to this hotel every day. We sat outside in the sun with the in-pool chairs and sipped cocktails with friends or lay in the cabanas and ate but just loved it. Breakfast was outstanding too.

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Jono C Thank you for coming home to us everyday! The TEAM really appreciated your comments – we opened our new March Restaurant in February this year and cannot wait to host you, upon your return! We have kept your place in the sun – see you soon! Personal regards Jean-Claude & TEAM More 

Bentonville, Arkansas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 28, 2013

Great hotel - beautiful rooms in a wonderful location. The staff is very friendly and helpful. The entire hotel has a great, fun feel and is conveniently located next to shopping and restaurants. Highly recommended.

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear JimmyRed005 Fantastic, great, beautiful reviews are what my TEAM strive for! Thank you very much for staying with us, we are very pleased to hear that you had such a wonderful experience! Travel well – we look forward to hosting you again soon! Jean-Claude & TEAM More 

St. Albans, United Kingdom
Top Contributor
170 reviews 170 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 27, 2013

We spent two nights here recently, and were excited to return after a visit several years ago. The rooms are always quite special. African Pride calls this a HIP hotel, and when you enter your room, you'll see why - the quirky lighting in the bathroom and your own ducks to make bathtime, well, different. The chocolates on your pillows... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Grant H What a pleasure to host you on your return! The TEAM were delighted to hear that we still exude our HIP status! Thank you very much for the amazing feedback and for staying with us – we look forward to seeing you soon! Best regards Jean-Claude & TEAM More 

Johannesburg, South Africa
Top Contributor
53 reviews 53 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 9, 2013 via mobile

From the welcome at the door to the decor, rooms ,food ,attention to detail and fun quirky facets. Like ducks in your bath and a restaurant in the pool. This hotel really has it all. Great location too. The cutest thing is the way they do the room for little kids. Can't wait to use this hotel for our event.

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Glynda K It was an absolute pleasure to personally meet and host you! Thank you for the excellent feedback! It’s all in the detail – glad you liked the ducks, kids room setup….and Chef’s cupcakes, you made his day! Look forward to having you back soon! Personal regards Jean-Claude & TEAM More 

gugsy
Contributor
17 reviews 17 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

it's a nice hotel, with very good rooms. The staff are friendly and efficient, and meals were reasonable standard. There are no gym facilities and you have to pay extra to walk up to a local Virgin active. There is limited free wifi. The location is excellent, in a classy part of town with good shopping and dining options.

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Gugsy Thank you very much for staying with us during your trip to JHB! I am very pleased to hear that you had such a great stay, and that you enjoyed the shopping and dining experience the Melrose Arch precinct has to offer! We look forward to having you back soon! Best regards Jean-Claude & TEAM More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

My recent stay at the Melrose Arch was amazing. My husband and i almost forgot it was check out time at 11am. The fact that we could select a movie to watch in our room was great. The March restaurant looks stunning and the breakfast was great. We were really impressed with the handwritten welcome note (as opposed to typed)... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear BelindaE207 Your HIP feedback is amazing! The TEAM are elated to hear that you enjoyed our hotel, and that check out time almost passed you by! This can only mean one thing – you have to come back….we update our DVD library every quarter, so join us for the next box office releases! Can't wait to host you again... More 

Geneva, Switzerland
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 5, 2013

This hotel represents the best South Africa has to offer, great service, nice specious rooms, wonderful decor in the rooms and everywhere in the hotel, great bathrooms, good restaurant with unbeatable breakfast, the hotel is situated in the heart of the Melrose Arch entertainment area, with lots of good restaurants and cafe's all around,The staff at the reception desk -... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Uri O Your feedback to the TEAM is a great way to start our week! The hotel and Melrose Arch precinct is an amazing lifestyle complex, showcasing some of the best of what JHB has to offer! Thank you very much for staying with us - safe travels! Personal best Jean-Claude & TEAM More 

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