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African Pride Melrose Arch Hotel

Certificate of Excellence
5.0 of 5
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1 Melrose Square, Johannesburg 2196, South Africa
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1 room 1 guest
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (418)
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    (127)
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There are newer reviews for African Pride Melrose Arch Hotel
See the most recent reviews
Sao Paulo
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 21, 2013

Good stores and several options of restaurants around. Hotel is very modern and the breakfast was amazing, I really enjoyed. The option for dining are very good. It is a great alternative if one does not want to stay in the airport.

Review collected in partnership with Skoosh

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear ChicagoPink Thank you for staying with us – the Gautrain from OR Tambo International, to Sandton is a very easy and convenient way to get to the best of what JHB has to offer! The TEAM are glad you enjoyed our dining options – specially our breakfast! Safe travels – see you soon! Best regards Jean-Claude & TEAM More 

Anaheim, California
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 15, 2013

Every single piece of the decorations is very interesting and will catch your eye. Bed was very comfortable and fluffy. At night time, Marble Arch is very safe but very "sterile", not many people wandering around, everybody seems to have a destination like a restaurant or bar. And there are many of them near the Hotel. The diversity of the... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Mayke2 The TEAM are pleased to hear that you had a good night’s rest, in our fluffy beds and that the décor excited your senses! We have revisited our breakfast offering and upgraded our pastry selection, to include new Danishes, Granola Bars and a selection of new sweet treats. Our ducks are a hit – I hope they had... More 

Cape Town Central, South Africa
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 14, 2013

This retro-style luxury hotel hits the spot in terms of trendy city living in the heart of the Melrose Arch precinct. Melrose Arch is the secure enclave in the heart of perceived dangerous Melrose Arch, where tourists feel free to wander around at midnight, a fantastic alternative to the giant Sandton City structure. The hotel's large comfortable rooms, with the... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Fagmeedah We have taken elements of New York and added our African design touches and warmth to offer the best of both! It was a pleasure to host you, thank you very much for staying with us and for the excellent feedback! The TEAM have taken note of your points and will ensure that these are addressed. We look... More 

Johannesburg, South Africa
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 11, 2013

Clean rooms, but that red light in the rooms makes me feel like Im in the "Red Light District - Amsterdam." As for some, this could be quite fun if you are here for a dirty weekend. Jokes aside, central if you are working in the Melrose Arch Precinct. All you need is a walk in any direction.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Schmidhauser The TEAM are very pleased to hear that you enjoyed the benefits of our excellent Prokard Loyalty Program! We have implemented lighting changes in our rooms, which has resulted in improved night lighting around the beds. Thanks for the feedback and for staying with us! See you soon! Jean-Claude & TEAM More 

Melbourne, Australia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed October 9, 2013

Very poor lighting choices in hallways. Red reading lights above bed so you couldn't read. Weird room design. Unusual choice of furniture in lobby. That said safe hotel in good shopping areas with attentive staff.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Julles18 The African Pride Melrose Arch Hotel and Precinct is one of JHB's best destinations – the TEAM were pleased to hear they took good care of you during your stay! We have addressed the lighting matter in our rooms – we have recently changed all hotel lighting to low watt LED lighting in line with the hotel’s greening... More 

West Byfleet, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 8, 2013

I visited this hotel in October 2013 and had a great time. Excellent location, and plenty of restaurants in the vicinity. The rooms are modern and very comfortable, though looking a bit tired and may be due for a re-fit soon. Very well appointed, with lovely bathroom facilities. The only down side that I found was that although the lighting... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Fiona A The TEAM were delighted to host you, thanks for the visit and the excellent comments! We have changed the lighting in our bedrooms to provide brighter lighting around the bed for reading at night. The TEAM look forward to welcoming you back soon! Jean-Claude & TEAM More 

Rogers, Arkansas
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 7, 2013

This am an absolutely amazing location with multi-restaurants around immediately in front of the facility. The staff are not the most friendly or focused on customer service. The facility itself is beautiful and quite modern.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Jimmy P Thank you very much for staying with us, and for your feedback! I am disappointed to hear that the friendliness of the TEAM didn’t shine through on your stay – I will be re-addressing this with the TEAM in our service training program which we are currently running. I am positive that you will have an amazing... More 

Menlo Park, California
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 6, 2013

Our flight arrived at 7 am and the staffs were kind enough to do an early check in. We have to wait a bit while they cleaned the room. We were seated in the restaurant for a wonderful breakfast. The staffs were very friendly and helpful. The room was a bit funky for us but overall clean and comfortable. The... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear tkng The TEAM are glad you enjoyed an amazing breakfast while arranging an early check-in! We are very pleased that you have discovered one of JHB's best spots to visit - the Melrose Arch Precinct! Location and security is one of the many features the property has to offer, further boutique retail stores are in the current development plans... More 

Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed October 5, 2013 via mobile

Hotel is very modern and set in an excellent location - 30 minutes driving from the city. The welcome by reception staff was truly excellent and represented the friendliness of South Africa. The continental breakfast was ok but the hot breakfast menu was a bit disappointed.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Aamilie Thank you for the visit, and excellent comments! We are in the process of revisiting our breakfast offering, to add some new and exciting options, I believe this would be complete on your return! The TEAM look forward to hosting you again soon! Kind regards Jean-Claude & TEAM More 

Lagos, Nigeria
1 review
4 of 5 stars Reviewed September 30, 2013

My third stay this year and was looking forward to it as much as i was tempted to try something else. Good value for money all round with courtious and helpful staff as always from the doors. Pleasure or business. Adequate and comfortable,busy without being noisy or obtrusive in anyway. Room service is also fresh and warm indicating to me... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Oyesoji o Thank you for not falling for the temptation - the TEAM were delighted to have you back! I have addressed your feedback with our Executive Housekeeper, she has subsequently spent some additional time with regards to cleaning and refreshing procedures. On your return, I once again look forward to personally welcoming you back! See you soon! Jean-Claude... More 

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