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African Pride Melrose Arch Hotel

5.0 of 5 1 Melrose Square, Johannesburg 2196, South Africa
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Certificate of Excellence 2014
African Pride Melrose Arch Hotel
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African Pride Melrose Arch Hotel
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318 reviews from our community

Traveler rating
    171
    96
    33
    10
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for African Pride Melrose Arch Hotel
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Miami Beach, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed August 28, 2014

We stay at the hotel and it was very clean, nice rooms, great services, manager on site Wendy was very profesional and a nice person.I will come back today if I could. Recommended we my eyes close. We travel a lot around the world and this was a very nice experience

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Abuelin, It is wonderful to receive such amazing feedback from a discerning traveller as yourself. I am happy to hear that you had an enjoyable stay and that my amazing TEAM with their continuous strive to add detail with their personal touch, was able to exceed your expectations. Wendy is a complete gem and an amazing asset to our... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

Stayed here a couple of times now. Great service, lofty rooms. Poolside is beautiful. Excellent position on Melrose which means you can go and have dinner without having to cross any difficult part of town. Just one remark, such great hotel should have a gym. Sure there is one across the street but that's just not the same comfort.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Ivo En Sonja R Thank you for being such loyal GUESTS and for the continuous support to our lovely property! It is definitely all that you describe in your review with the comfort of the Melrose Arch sophistication ideally designed for work, live, shop, relax and stay in an exclusive and safe environment. We are extremely proud to be... More

Hong Kong, China
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 18, 2014

This hotel is in a great location and is one of the safest parts of town. The hotel has a nice funky vibe which was slightly eccentric a few years ago but is now getting a bit tired. The welcome on arrival was excellent. Warm and efficient--perfect after 15 hours of flying ! The rooms are fun and spacious. Internet... More

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Dugie C Thank you for the detailed manner in which you have directed your Tripadvisor review. I am delighted that we had an opportunity to meet and sort out the issues around the restaurant whilst you were here and were able to immediately address this with STAFF. I can already assure you of the massive positive response from the... More

Senior Contributor
43 reviews 43 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 18, 2014

It's my first stay at Melrose and I have to say the hotel is superb. Used to stay in Sandton all the time but the Melrose Arch is a jewel. The service in all areas is great and very friendly. The room is fantastic and very comfortable. Has a bit of a naughty approach but great. A place to be... More

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Helmut A Wow, what an accurate and amazing review! Thank you so much for putting our personality into words. I am completely enthralled by your response and delighted you enjoyed this property to its full extend. We are definitely looking forward to welcoming you back! Kind regards Tania Malan General Manager More

Uttoxeter, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 6, 2014

I have been to this hotel now 3 times and have aways had a great experience. It is well located in JoBurg in an area called Melrose Arch. I often travel to JoBurg with my job and can frequently be here on my own. As a one female traveller I am quite particular about where I stay. This hotel is... More

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear JessTurner, I would love to thank you for the exceptional feedback! Another highlight of our stunning property is definitely being located in Sandton’s exclusive suburb of Melrose. I am glad you had a chance to experience all the exciting adventures the Melrose Arch Precinct has to offer! We are so looking forward to welcoming you back for your 4th... More

KemptonPark
Contributor
18 reviews 18 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

They went out of their way to make our stay special. Birthday cake in bed. The best part of the Hotel is the restaurant. With private booths, individually themed, the atmosphere is set for a five star meal. This is one of the Hotels i enjoy coming back to. Not the run of the mill, but a place where you... More

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Airvertise, This is an overwhelming message left for us on Tripadvisor, and what an amazing pleasure it is to say thank you for your wonderful feedback. Your comment encompasses the passion that this Hotel has for its spectacular GUESTS and we are delighted that you enjoyed our energy. We do hope you will be with us soon again to... More

Miami, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

We have stayed at the Melrose Arch many times and it has remained consistent over the years. The rooms are funky (rubber duckies in the bathtubs!) and the safe is hidden from view in a particularly fun clever way. The TV's need updating but other than that it is a consistently good hotel with good staff and the ovation is... More

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear ScatherbrainP It must be the most rewarding feeling in the world as a General Manager of such a prime property to receive accolades to the likes of your post! I am so pleased that the African Pride Melrose Arch Hotel still offer you the charm and amazing service that is expected of us! Thank you for your words of... More

St. Albans, United Kingdom
Top Contributor
115 reviews 115 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed July 21, 2014

When staying in this area in Johannesburg, you may well read that the Melrose Arch hotel is the best in the area. What you read is possibly right. I have stayed at this hotel several times, and have given them positive reviews, but things have changed. The first issue is one that has plagued the hotel for some time: there... More

Was this review helpful? Yes 2
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

It is extremely saddening to hear that your experience at our Hotel has not been up to the standard that it used to be. My sincere apologies that we failed your expectations in these aspects. The fact that you could not get beverage served is absolutely unacceptable and I am completely in agreement that this is not a Five Star... More

Newcastle, South Africa
Top Contributor
72 reviews 72 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 13, 2014

this is just a beautiful 5 star hotel, with a modern twist and and old world charm and ambiance! the rooms are delightful up till the playtfull yellow duck in the bathroom! the dinner and restaurant was brilliant! the cigar room and the stoep is vibrant and stylish at the same time. the swimming pool area is posh to say... More

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Heila Thank you for the amazing feedback on your stay at the Hotel. We appreciate your patronage and wish you many more visits to come! Regards Tania & TEAM More

New Delhi, India
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 6, 2014

Stayed in this hotel last year, nice hotel. Other plus point of this hotel is its in comperatively safe area. Rooms are OK not that great as seen in the pictures or price you have to pay. I feel its bit too expensive.

Was this review helpful? Yes 2
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Skhanna441, Thank you for taking the time to review the African Pride Melrose Arch Hotel. Please be advised that the Hotel does offer various accommodation package options that is relevant to the occupancy of the day, the day of the week as well as when it is booked and is geared to accommodate our travellers budgets. To plan your... More

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Additional Information about African Pride Melrose Arch Hotel

Address: 1 Melrose Square, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Number of rooms: 118
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Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg

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