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African Pride Melrose Arch Hotel

5.0 of 5 1 Melrose Square, Johannesburg 2196, South Africa
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Certificate of Excellence 2014
African Pride Melrose Arch Hotel
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African Pride Melrose Arch Hotel
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345 reviews from our community

Traveler rating
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    8
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37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for African Pride Melrose Arch Hotel
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Bangkok, Bangkok, Thailand
Top Contributor
52 reviews 52 reviews
20 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I really liked the room and there was everything I needed. Even a home theatre system for the telly (I never used it, but it was there. Good to know if you need to spend a day with hangover in your room) The rooms and hotel were clean and the staff was very friendly and help full. Breakfast was excellent,... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Review M Thank you for your thorough and candid feedback! We are delighted that you enjoyed our hotel’s facilities and that my TEAM lived up to their reputation of service excellence. One of the great privileges of working at African Pride Melrose Arch Hotel is the opportunity to host a significant number of international GUESTS. We are fortunate to... More 

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I am very disappointed and feeling extremely frustrated that despite checking out of the Hotel over a week ago, i still have not received my deposit back. We phoned on Tuesday to find out about the reverse transaction and were promised it would reflect in our bank accounts shortly. We are STILL waiting!!! I have emailed and have not received... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear SMitchell I am most distressed to read your comment regarding your refund due after your stay at the African Pride Melrose Arch Hotel. Please accept my sincerest and deepest apology. I would appreciate it if you could contact me personally to ensure that this is cleared and sorted out immediately. My email address is gm@melrosearchhotel.com and contact detail 011... More 

Dorking
Top Contributor
123 reviews 123 reviews
72 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Have started staying here in preference to the Fire and Ice round the corner. Lovely rooms, large, well equipped and good sound proofing. Nice pool area, good breakfast. Haven't eaten dinner so can't comment. Will be my preferred hotel for 2015 when in JNB.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear PlummyDorking, Thank you so much for providing us with your delightful review. I'm especially thrilled to read you will join us again in the 2015 while in Johannesburg . Kindly forward me your contact details on gm@melrosearchhotel.com in order for us to discuss how we can make each of your stays amazing. Looking forward to hearing from you soon!... More 

Vevey, Switzerland
Top Contributor
75 reviews 75 reviews
31 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I didn't actually sleep at the hotel, which looks like a very nice 5 stars. This post relates to my experience on a quiet Tuesday evening at the hotel bar that has been absolutely disapointing. This is the slowest service I have ever experienced in South Africa. 5 stars hotels are usually a bit slow to serve drinks, but this... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Frenchfrog39, Thank you for taking the time to write the review regarding your recent visit to the Library Bar at the African Pride Melrose Arch Hotel. Please accept our sincerest apologies for the delay in receiving your order. The Hotel experienced a power interruption at the time of your visit, and with resources not activating in time, a delay... More 

Des Moines, Iowa
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is awesome! The decor is modern and full of surprises. I loved it. Room very comfortable. Service is excellent. The breakfast was delicious. The atmosphere in the dinning room is very cool. All in grey, white and silver/tin. Close many other restaurants and shopping. And mainly close to my business.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear AnettePegas, Thank you for uploading such amazing feedback. The African Pride Melrose Arch’s style and individuality is what redefines our GUESTS travel experience and topped with service excellence this hotel has become an international destination in its own right! We are thrilled to have you as one of our discerning travellers and look forward to be your host in... More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I went for a romantic getaway at the African Pride Melrose Arch. We had an amazing stay. The décor and rooms of the hotel are great. There breakfast was amazing. I called in before checking in and asked if they could do something special. And wow did they surprise us. Please see photos. What I love about... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Fuzlin, Thank you for taking the time to post this heartfelt feedback on your romantic stay with us! We pride ourselves in delivering detailed five star service and I am both proud and honored to read that the TEAM’s effort has earned this splendid review. Your amazing photographs epitomize the excellence we strive to achieve. We look forward to... More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I had booked one night for my husbands birthday via the website and not directly with the hotel themselves. I assumed the online website and the hotel were directly linked thus no issue or concerns were clear for me. Upon arrival, we were taken up to our room on the fourth floor right at the bottom of the passage. I... More 

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Mrs Burchell, It is terribly sad to read your account of what should have been a perfect evening spent celebrating your husband’s birthday. Our GUEST Relations Manager, Wendy, has been in contact with you directly to discuss the aforementioned issues in person. Please accept our sincere apologies for the fact that your room was misallocated. We have investigated the... More 

Cape Town Central, South Africa
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 14, 2014

Stayed one night on business. The hotel easily met my expectation of a 5 star establishment.Room was well appointed with free wi-fi. The bathroom was great with a large rainshower and funky lighting. The breakfast room was cosy and intimate, unlike many impersonal and clinical found at similar hotels. Prices are fairly high but I guess you get what you... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear cliffordius1, Thank you for the lovely feedback! The Africa Pride Melrose Arch Hotel exudes personality and we are delighted to hear that you recognise this distinction from other similar five star properties. We trust that we will be afforded another opportunity to be of service to again soon. Kind Regards, Tania and TEAM More 

Senior Contributor
37 reviews 37 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 13, 2014 via mobile

Stayed here for a night last month. Really impressed. Service was welcoming right from the start. Hotel is incredibly stylish and contemporary. Everything from the lifts to the quirky additions in the rooms. Amazing huge rainforest showers in the bathroom. Some nice restaurants directly outside the hotel in a large square. Pool area is really nice. Excellent all round.

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Chrisstore, The TEAM at the African Pride Melrose Arch Hotel truly appreciate you taking the time to write such a positive review! We are thrilled to learn that all the elements that makes our hotel unique and classic enhanced your experience even more, leaving you with such a lasting impression. We are looking forward to hosting you again for... More 

Paris, France
Top Contributor
88 reviews 88 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 12, 2014

I stayed there 2 days, hotel selected by company; area not attractive, fences everywhere not the place for vacations.Place looks trendy , welcome ok , room fine : nice big bed with several pillows, batheroom open on the bedroom but toilets and shower separated by a door. Big bathtob for 2 ! desk too narrow and light not enough :... More 

Was this review helpful? Yes
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear balay29, Thank you for your amazing and detailed review. Your review redefines the travel experience of our GUESTS, with the Hotel’s innovative architecture and design, this hotel continuously attracts discerning travellers. Added to this is the ‘city in a city’ Melrose Arch precinct which is a unique safe environment for peace of mind comfort. Please accept our apologies for... More 

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Additional Information about African Pride Melrose Arch Hotel

Address: 1 Melrose Square, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Number of rooms: 118
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Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg
Hotel Style:
#5 Romantic Hotel in Johannesburg
#8 Business Hotel in Johannesburg
#8 Family Hotel in Johannesburg
#9 Luxury Hotel in Johannesburg

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