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All 71 Johannesburg hotels

African Pride Melrose Arch Hotel

5.0 of 5 Hotel   |   1 Melrose Square, Johannesburg 2196, South Africa
Hotel amenities
African Pride Melrose Arch Hotel

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84%
Ranked #8 of 71 hotels in Johannesburg
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Kem415 Nairobi, Kenya
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280 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hotel was simply awesome, very comfortable, classy and spacious. The customer Service was over the top! The staff are amazing, thumbs up to Precious- in front office!!!! She made me feel right at home. I will definitely be coming back!!

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear KEM415 Thank you for your fantastic feedback on your stay at the African Pride Melrose Arch Hotel. Our TEAM prides itself with delivering the utmost highest standard of service and we are so pleased that you had the chance to experience it first hand. The fact that Precious made you feel that you are at your home away from... More

Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Most if the staff are great, the rooms are spacious and have all the amenities you need. The breakfast is awesome although the breakfast staff did appear to feel like they would rather be else where... Our waitress had a bit if an attitude. Love the pool area and the complimentary sun cream is a god send if you forget... More

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Neenals A big thank you for taking the time to review The African Pride Melrose Arch Hotel. We are so pleased that you enjoyed our delightful breakfast! We aspire to deliver contant great customer service to our GUESTS and thank you for the valuable feedback concerning the STAFF at breakfast. Kindly be assured that this will be addressed further... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I loved this hotel, it's rooms, it's location, and it's quality. Everything was perfect. We stayed in the executive suite and all our needs were catered for. It's located right at the Melrose Square and had tons of restaurants right outside. I will stay here again and again!

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Suhaa S The TEAM are delighted to have converted you to a hotel enthusiast! We are also delighted to hear that everything was perfect, your needs were taken care of and that you enjoyed the ambience and atmosphere that the Melrose Arch precinct offers! Overall amazing feedback! We are proud to have you as our GUEST! Kind regards Tania... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Escaped for 1 night away of romance and we could not have chosen a better place!! Decor is pristine and brilliantly placed. Breakfast is the most Amazing Delight anyone could wish for. Staff were Great and we loved our time at African Pride Melrose Arch Hotel. Will recommend it everyone....

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Dolphin281 I was absolutely thrilled to have read your wonderful feedback about our stunning property and the fact that we were able to perfect your romantic getaway in every way possible. On behalf of all the STAFF at this pristine property we thank you! It is absolutely amazing to get such feedback and we are standing proud that you... More

Houston, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and hospitable. The service was excellent and the staff were very friendly and helpful. Just one gripe: the free internet advertised was limited to 500 MB per day, and top-up was very expensive (USD15 per 500 MB. If you need internet for your work as a business traveller, the cost adds up as it did... More

Review collected in partnership with Easytobook.com

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Samuel BZ Thank you very much for your words of encouragement about the service and level of standards at the African Pride Melrose Arch! We are delighted to hear that you enjoyed your time with us! Your comments regarding the Interent service and costs will most definitely be taken up with our service provider and we will together with... More

Singapore, Singapore
Top Contributor
54 reviews 54 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here for four nights on business The best way to describe this hotel is that it tries to be W Hotel You have the trendy music playing in the background Interesting design- which works much better in the public areas- bar- reception- restaurant- than in the rooms Nice touches- rubber duckies in the bath, daily complimentary M&Ms for turn... More

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Koreaninsingapore I cannot thank you enough for the amazing letter and feedback to the African Pride Melrose Arch Hotel through Tripadvisor! The reason for the Thank You is that I have just taken over as General Manager of this amazing property and your feedback is exactly what I need to assess the problem and concern areas as well as... More

Anchorage, Alaska
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2014

I ended a 2 week trip to South Africa with a 3 night stay at the African Pride. I booked an executive room and was not disappointed. The modern decor was very nice. The room was extremely clean, spacious, and just a pleasure to be in. The morning breakfast buffet was good. I ate dinner at The March restaurant one... More

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APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear KenAlaska What an amazing honor to note that you ended your trip to SA at the African Pride Melrose Arch Hotel and that we managed to blow you away with immaculate decor and superb food and service! I am delighted to hear that you will be returning to the Hotel and do hope that it will not be too... More

Newcastle, South Africa
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2014

this hotel is beautiful! moderen and absolutely upmarket, but very exspensive! it is brilliantly located within Melrose Square and there is such a buzz and so much to do right at your doorstep! the sigar room and stoep is exquisite!

Was this review helpful? Yes 1
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Heilavh Thank you so much for your words of appreciation posted! We are delighted to hear that you enjoyed the beautiful decor, ambience and amazing atmosphere at the African Pride Melrose Arch as well as the Melrose Arch precinct. It would be absolutely incredible to be able to invite you back to our property in future! Kind regards Tania... More

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 26, 2014

First of all there was probably an overbooking on my original booking at the sister hotel "Fire and Ice" however they emailed that morning and informed me they upgraded me to the nearby African Pride. The pick up driver wasn't informed and took me to the wrong hotel, not a problem as it's 2 minutes away. Style of the hotel... More

Was this review helpful? Yes 2
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear Stephen B Thank you for the time taken to post your comments on Tripadvisor. I am delighted that you enjoyed the Hotel's modern decor and contemporary feel as well that we met your expectations in terms of a 5* establishment. The STAFF at the Hotel are one of our biggest attributes and always amazing to hear that they made... More

Rustenburg, South Africa
Top Contributor
111 reviews 111 reviews
27 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed February 20, 2014

I believe that a rating HAS to be linked to the price paid. This is a 5 Star establishment that charges a premium price. That means it has to be held to a higher standard than a budget hotel. I stayed at the hotel for 3 nights each in two successive weeks, on business. First off, the hotel is beautiful... More

Was this review helpful? Yes 3
APMelroseArch, General Manager at African Pride Melrose Arch Hotel, responded to this review

Dear GwilymHowes Thank you for staying with us and for your feedback. The TEAM are highly disappointed to hear that we did not live up to standard. We have revisited our housekeeping checklists to ensure that this does not occur again. I would like to personally assure you, that this has been addressed through the necessary training, and corrective measures... More

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Additional Information about African Pride Melrose Arch Hotel

Also Known As:
African Pride Melrose Arch Hotel Johannesburg
African Pride Melrose Arch Johannesburg
Address: 1 Melrose Square, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Johannesburg
#6 Family Hotel in Johannesburg
#7 Business Hotel in Johannesburg
#8 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — African Pride Melrose Arch Hotel 5*
Official Description (provided by the hotel):
African Pride Melrose Arch Hotel has become an international destination in its own right, attracting discerning GUESTS who take pleasure in modern elegance and sophistication. Sheer style and individuality is what redefines the travel experience when staying at Africa's first truly HIP 5-star Hotel. The luxurious African Pride Melrose Arch Hotel, Johannesburg, South Africa is situated within the exclusive urban Melrose Arch lifestyle development, a "city within a city", that offers an extensive array of shops and restaurants to be explored. So, if shopping is on the cards, you couldn’t ask for a better position. The entire Melrose Arch precinct is patrolled by 24 hour Security and monitored by CCTV surveillance for peace-of-mind comfort. If you want to arrive in style, simply book a transfer in one of our luxury vehicles. Alternatively, catch the courtesy shuttle from the Gautrain station straight to the hotel where you immediately feel the pulse of urban Africa. Engulf yourself in the trendy precinct that is Melrose Arch, which offers GUESTS everything and more at your doorstep. Loosen your tie and make your way outside to the Pool Bar. Make use of our complimentary internet access, take off your shoes and have lunch at our unique tables that sit in shallow water; perfect for that midday cool down. Want to get out and explore? With the vast attractions that Johannesburg has to offer, why not visit the nearby Military Museum or the musical landmark of Sophia Town; both of which have played huge roles in the history of our country. With so much to do within close proximity, a visit to our own March Restaurant is a must and offers a truly sensual dining experience; where décor meets a whimsical fusion of international flavours and cooking techniques.Too early for bed? Make yourself comfortable in the leather couches of the Library Bar. Indulge in a nightcap and be kept company by a selection of great authors. ... more   less 
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