This was our first trip to Joburg, and the Westcliff is therefore the only hotel we can comment on. However, comparing it to other hotels around the World, the Westcliff has shown great quality. What impressed us most, was the staff's friendlyness and their eager to help, starting from the porters up to the top managers. Everyone tries to make... more

It may be a little away from the "action" in J´burg but do you want to be near the action? There are shuttle buses running to the local malls and a ready availability of hotel cars to take you wherever you want and pick you up afterwards. It all worked really well and we were very glad that we spent... more

I stayed at this hotel for about six months whilst on business in SA. It is fantastic!!! Nothing is too much trouble for the staff to do. The smiles and cheerful personalities truely made it a home from home. Travelling alone as a single woman I was concerned about security but the team here ensured I had my drivers and... more

Westcliff is still the best hotel in JNB for me. When you arrive you feel like you had arrived somewhere very special. very impressive uniform staff waiting for you with smiles, magical setting set in the hills above the ZOO, impressive gardens surround the hotel, and the rooms are very large and spacious. Amazing afternoon tea in the Polo Lounge!... more

The service was second to none, all our needs were seen to in a quick and professional manner, well over our expectation. This made our stay very relaxing as everything for us was taken care of. We came for a family wedding and were helped immensly by the staff for me to get organised for the day, eg. hairdresser/ make-up... more

Coming from the airport, beware that during 'rush hour' it can take 50 minutes to get here. On arrival, we were greeted with a smile and helpfulness at the reception desk. We were also upgraded, didn't ask why, but who would object? The hotel consists of about 9 blocks of rooms, the business centre and main restaurant, going up a... more

Overall an excellent experience in a great setting with a high level of service and comfort. Rooms are furnished in an English country house manner with quite expansive chintzes and furnishings which in some cases are identical to the ones at Reid's in Madeira, including the pictures, which I think is a tad disappointing as it shows a "bulk purchase"... more

Maybe not the perfect location (relatively far from shopping centers), but still my local favourite. Loved the restaurant for breakfast and the infinity pool with great views over the city. Room had a nice view too, and this colonial elegance typical for Orient-Express hotels. This place has soul. Added bonus: paid a very inexpensive promotional rate (less than US$ 200). more

Stayed here for 5 nights while my hubby was in Joburg for business, I tagged along as a tourist. Overall, I am very happy we chose the Westcliff. This is a beautiful hotel, villa feel to it, doesn't feel like you are in a city at all. Rooms are nice, had all required amenities, and bathroom was huge. Be warned... more