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All 71 Johannesburg hotels

The Westcliff

5.0 of 5 Hotel   |   67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa
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The Westcliff
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Ranked #9 of 71 hotels in Johannesburg
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
LenaTravelstheWorld Scottsdale, Arizona
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343 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Scottsdale, Arizona
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I loved this place - very serene and excellent service. Everybody made sure we were comfortable and we have everything we needed. The food was great too. But the restaurant's setting is it's best feature. LOVE the view of the city. Quite breathtaking actually. My husband and I stayed here for 3 or 4 nights in 2011... More

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Sandton, South Africa
Contributor
13 reviews 13 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2014

What a view from the terraces and pool area. I just love the view over the forest that is Johannesburg to the north. A cold bottle of Sauvignon Blanc and a light lunch and last Wednesday was just perfect.

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Brooklyn, New York
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 10, 2013

Have stayed here several times. The place is unique in that it was not designed as a Hotel but was intended to be a community. Friendly but dignified. Great views of the zoo etc from high up on the hill. Because of it's hillside location you can call for golfcart transportation day or night! Wonderfully large rooms with careful service.... More

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London
Top Contributor
62 reviews 62 reviews
54 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed November 12, 2013

The Westcliff has been bought by Four Seasons and is closed for a year for renovations, which were, in fairness, required. I am writing this review as a thank you for the wonderful times and memories I had there over the years. Work got me to Johannesburg very frequently for a while, and since that time a friend took me... More

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 16, 2013

The hotel has closed for upgrades and this review is perhaps of no help but is my own attempt at thank you to the Westcliff team. This was my favourite hotel in Joburg on the back of 4+ years of visits to the city, at least once per month and my last visit was in May 2013. There were so... More

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London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 15, 2013

Not to go into great length, since I note from recent reviews that the hotel has closed for extensive renovations so I am sure will be very different when it re-opens! I had a great stay at the Westcliff. For the standard the hotel was meant to be there were a few issues - broken sockets, room tray left outside... More

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Mashhad, Iran
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2013

The hotel is located away from the town in a close distance from the central zoo which you can see some animals from the top restaurant balcony. this is a five star hotel with an excellent service but with some difficulties as the hotel is old just like a villa close to the beach you can smell the walls age.... More

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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

Stayed November 2012. Very accommodating staff. Personalized service. A group of three went for dinner off property, not only did we get dropped off, but driver picked us up precisely at the prearranged time. Accommodated our group and others in the business lounge. Provided computer access to change airline reservations and check attractions with no additional charges. Excellent service in... More

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Vienna, Austria
Top Contributor
83 reviews 83 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed August 1, 2013

It used to be a magnificent hotel with superb location. No more as it closed just very recent. All staff were very sad and lost their jobs - with no prospects of being rehired. Building needed urgent renovation - but service remained very high by a highly committed staff- quite irresponsible - in a country where its so difficult to... More

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WestcliffGM, General Manager at The Westcliff, responded to this review

Thank you very much for taking the time to share your comments on TripAdvisor. Although your information is correct about the hotel closing, Orient-Express very much values all of our employees worldwide, and as such negotiated with the Johannesburg CCMA a very good deal for all employees; of course these details are confidential and I’m sure you understand the privacy... More

Bochum, Germany
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2013

A perfect location in Johanneburg, with a fatastic view, close to the Joburg Zoo. It's a well protected and safe place, with spacious rooms and a wonderful restaurant that offers outstanding views over Joburg. The staff is very friendly and helpful and the hotel offers all services at highest standards. Breakfast and dinner is delicious - nearly a place in... More

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WestcliffGM, General Manager at The Westcliff, responded to this review

Thank you very much for taking the time to share your comments and experience at the Westcliff on TripAdvisor. For your information, the hotel is now CLOSED for an extensive 9-12 renovation of the entire property. Please do visit our web site for ongoing updates on the renovation plans, as well watch for the announcement of our exciting re-opening. Thank... More

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Additional Information about The Westcliff

Also Known As:
The Westcliff By Orient-Express Hotel Johannesburg
The Westcliff By Orient-Express Hotel
Westcliff Hotel Johannesburg
Westcliff Johannesburg
Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Johannesburg
#5 Family Hotel in Johannesburg
#9 Luxury Hotel in Johannesburg
#12 Business Hotel in Johannesburg
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Westcliff 5*
Official Description (provided by the hotel):
Johannesburg’s most iconic hotel offers spectacular views of the lush forested suburbs of Johannesburg and the Zoological Gardens. Set on the historic Westcliff Ridge the hotel offers spacious rooms and suites, an on site gym and the holistic Botanica Spa SuitesLa Belle Terrasse restaurant is a beautiful terrace where guests can enjoy South Africa’s local produce. Traditional Teas are served in the sunny Loggia restaurant and the stylish Polo Bar is a must for Tapas and sundowners. ... more   less 
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