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Four Seasons Hotel The Westcliff Johannesburg

Certificate of Excellence
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67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
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Four Seasons Hotel The Westcliff Johannesburg
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Four Seasons Hotel The Westcliff Johannesburg
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48 reviews from our community

Traveler rating
    24
    14
    5
    3
    2
See reviews for
9
21
2
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 days ago NEW

We decided to celebrate our wedding at the Four Seasons Westcliff Hotel in Johannesburg because of its spectacular location and the recent takeover by the Four Seasons brand. We had high expectations and they were greatly exceeded by the reality. The rich experience and professionalism of the management team along with the various and high-quality facilities offered in the property... More 

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Paarl, South Africa
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Must see when you're in Johannesburg! Staff was amazing! We got lost with the GPS and we called for assistance - they we're on the ball immediately. From arrival at the gate, valet, reception - everyone just wanted you to feel at home and comfortable. Phenomenal view (overlooking the JHB Zoo), lovely staff - incredible menu - really was sad... More 

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Minneapolis
Top Contributor
84 reviews 84 reviews
70 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a very enjoyable stay here with a business meeting group. Highlights are definitely the well trained and very obliging staff, the Flame restaurant (what a view) and large comfortable rooms. Wi-fi worked very well. A few things to be aware of: the hotel is built into a hill, so the lay out is a bit convoluted and requires a... More 

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Johannesburg, South Africa
Senior Contributor
46 reviews 46 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautifully revamped hotel with earthy natural tones flowing throughout complimented by the surrounding greenery, leaving one with a good feel of a natural and relaxed environment, yet with unobtrusive opulent luxury. This together with the amazing view, coupled with delightful nibbles and pleasurable drinks, thereafter enjoying our palatable dinner and dessert at Flames served attentively and in a warm and... More 

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Estoril
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Westcliff for many years under Orient Express Management, it is now a Four Seasons so we went back to see what it was like. We found a renovated hotel and much has changed. The reception area is completely different, there is a whole new Spa and new Pool area, although the Spa was not open... More 

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Park City, Utah
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Checked in March 18th, 2015 and checked out March 20th. The staff was extremely helpful and yet remained unobtrusive. The room had obviously just been redone and so was in excellent condition. Same with the overall hotel. The landscaping was very nice but a work in progress. As was the hotel's fine dining restaurant. We had been told it had... More 

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Casablanca, Morocco
1 review
5 of 5 stars Reviewed 2 weeks ago

I went to this hotel with some colleagues and it was my first time in South Africa. The excellent service started once we got out of the plane. We made reservations for transportation from the airport to the hotel. Everything was smooth and the help was greatly appreciated. The rooms and especially the bathrooms are divine. The service is great.... More 

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Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having visited the old Westcliff many times I was pleasantly surprised by the renovations to what is now the Four Seasons Westcliff. Rooms are fresh with a contemporary feel, whilst not losing sophistication. Restaurant area (not all fully functional) are classy and modernized. Food is superb. Restaurant service needs a brush up to match the high standard of hotel. Reception... More 

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SouthAfrica
Top Contributor
78 reviews 78 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After our tremendous disappointment in December regarding a booking made for the View Restaurant we were fortunate enough to be guests of the General Manager at a pre opening of the restaurant, I say fortunate as it was a real treat from our arrival at the hotels gate until we departed well sated and really happy to have been exposed... More 

Was this review helpful? Yes 4
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I knew the Westcliff before it became a Four Seasons hotel, impeccable location but sometimes weaknesses in quality management and service. This has dramatically changed to the better. The location is still unbeatable but now management has changed it into a hotel to remember: very good service, excellent restaurant and fast check out, there is really nothing to criticize. I... More 

Was this review helpful? Yes 2
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