We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Seasons Hotel The Westcliff Johannesburg

5.0 of 5 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
Hotel website
Hotel packages
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Four Seasons Hotel The Westcliff Johannesburg
Professional photos View all
Browse nearby
Four Seasons Hotel The Westcliff Johannesburg
Write a Review

28 reviews from our community

Traveler rating
    12
    8
    4
    2
    2
See reviews for
7
13
2
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
  • All months
    (28)
  • Mar-May only
    (0)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (0)
  • Dec-Feb only
    (28)
All months
London, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I start by saying that I am fan of the Four Seasons Group. I stayed in this hotel before the Four Seasons took over and I must say that I preferred it. Firstly they took away the sky pool which was fabulous but that is a small point. The service is very shoddy. I had breakfast in the room in... More 

Was this review helpful? Yes 1
FSJohannesburg, Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear Gerry5461 Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. We value your feedback and were very concerned to read about your experience with regards to certain aspects of the service and hot water issues. Please accept our deepest apologies for these inconveniences. We are looking forward to a future... More 

Johannesburg, South Africa
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked an overnight stay for my husband's birthday at the Four Seasons. Having stayed at the previous Westcliff Hotel, we were eager to see the new Four Seasons. We stayed in a Deluxe Kingsize room. It was of good size and beautifully appointed. The bed was large, comfortable and made for naps. The room decor was classic contemporary in... More 

Was this review helpful? Yes 2
Johannesburg, South Africa
Top Contributor
71 reviews 71 reviews
71 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 1 week ago

Disclaimer: Our stay was in February 2015 during the "soft opening" months since this property converted to a Four Seasons. As such, a few little issues can be expected. Summary: A wonderful weekend "stay-cation" in a fabulous part of Johannesburg. This hotel offers the accommodations, staff and relaxation of a four star hotel working toward five stars. I would not... More 

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You will feel exclusive the moment you enter the hotel, from the helpful friendly staff, timeless checkin, polo car driving you upto your room, lovely clean and very spacious room and bathroom with quality amenities. The breakfast is mouthwatering and further more the breakfast restaurant has a wonderful view to enjoy whether indoors or outdoors. The pool is big and... More 

Was this review helpful? Yes 1
Greater Johannesburg, South Africa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The service and attention to detail is what stood out most on our recent stay at the Four Seasons The westcliff. the staff were very friendly and helpful and went out of their way to ensure that our stay would be a perfect one. We had our 5 year old daughter with us and the staff made every effort to... More 

Was this review helpful? Yes 2
Auckland, New Zealand
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed in a few Four Seasons hotels overseas, we were keen to see if this new hotel, a revamp of an existing hotel, lived up to the luxury and excellent service that the brand is known for. The location is very convenient, across from the zoo and a 10 minute (off-peak) drive to Sandton City. We were in a... More 

Was this review helpful? Yes 1
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2015

Highly recomended the four seasons in johannesburg offers service, standards and luxury hardly seen in Johannnesburg. For business or pleasure I can highly recommend the rebirth of what was a lovely hotel into an exceptional one now. Well worth staying here....

Was this review helpful? Yes 7
FSJohannesburg, General Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear Suzanne S Thank you for taking the time to share your review of your recent stay with us here on TripAdvisor. I am so pleased to hear that you found Four Seasons The Westcliff to be an “exceptional hotel". I will be sure to share your compliments with the entire team, as I know everyone will be just as... More 

Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

We recently stayed at The Westcliff and had a lovely experience. We have stayed at our Four Season hotels before and the what has always stood out has been the service. The Westcliff does not disappoint. From day one everybody knew us by name and which room we were in, they knew our likes and anticipated what we would want... More 

Was this review helpful? Yes 5
Johannesburg, South Africa
Top Contributor
87 reviews 87 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 23, 2015

I am not sure if the amazing stay we had was due to the fact that it was my birthday and that they decided to make an effort , but I just raved and raved from reception right through to our departure. I LOVE attention to detail and that's exactly what we got. When I entered my room a small... More 

Was this review helpful? Yes 4
FSJohannesburg, General Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear NashB2000 It was a pleasure having you visit in January and I was delighted to read you had a wonderful experience, especially as you celebrated your birthday with us. Our team will be thrilled to hear your compliments about the service you received at the pool and at Flames restaurant. Thank you for choosing our hotel. We hope to... More 

Williamstown, Massachusetts
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

There is no better place for lunch in Johannesburg! If you want to feel on top of the world , look no further! The charming staff will treat you like the honored guest you are, the delicious food , the smoothest Merlot, and overlooking the most spectacular view which includes elephants in the distance!! This is an experience not to... More 

Was this review helpful? Yes 7
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Four Seasons Hotel The Westcliff Johannesburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel The Westcliff Johannesburg

Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel The Westcliff Johannesburg 5*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com, Travelocity, Splendia, Otel, Despegar.com, TripOnline SA, Tingo and South African Hotels so you can book your Four Seasons Hotel The Westcliff Johannesburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westcliff By Orient-Express Hotel Johannesburg
Westcliff Hotel Johannesburg
Westcliff Johannesburg
Hotel Style:
#4 Family Hotel in Johannesburg
#8 Spa Hotel in Johannesburg
#22 Luxury Hotel in Johannesburg

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (3)
Viewed
Dining (5)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay