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Four Seasons Hotel The Westcliff Johannesburg

5.0 of 5 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
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Certificate of Excellence 2014
Four Seasons Hotel The Westcliff Johannesburg
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Four Seasons Hotel The Westcliff Johannesburg
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21 reviews from our community

Traveler rating
    8
    5
    3
    3
    2
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5
10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auckland Region, New Zealand
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We recently stayed at The Westcliff and had a lovely experience. We have stayed at our Four Season hotels before and the what has always stood out has been the service. The Westcliff does not disappoint. From day one everybody knew us by name and which room we were in, they knew our likes and anticipated what we would want... More 

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Johannesburg, South Africa
Top Contributor
82 reviews 82 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am not sure if the amazing stay we had was due to the fact that it was my birthday and that they decided to make an effort , but I just raved and raved from reception right through to our departure. I LOVE attention to detail and that's exactly what we got. When I entered my room a small... More 

Was this review helpful? Yes 1
Williamstown, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

There is no better place for lunch in Johannesburg! If you want to feel on top of the world , look no further! The charming staff will treat you like the honored guest you are, the delicious food , the smoothest Merlot, and overlooking the most spectacular view which includes elephants in the distance!! This is an experience not to... More 

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Senior Contributor
29 reviews 29 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Having had the opportunity to visit a number of Four Seasons globally my expectations where high. Given the hotel is still in its soft opening I anticipated some hiccups along the way. I was impressed with the service and the Four Seasons international attention to detail shines through, rooms are beautifully appointed as are the bathrooms - a welcome update... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was really looking forward to staying at the new Four Seasons at the Westcliff. The Four Seasons hotels I've been to in other cities have been amazing. I booked my wife and I in on our first, yes, honeymoon, night that we were married - just a little overnight stay in a nice hotel. This was in early December,... More 

Was this review helpful? Yes 1
london
Contributor
15 reviews 15 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have been frequent guests at The Westcliff when it was run by Orient Express and were looking forward to trying the revamped hotel under Four Seasons colours.. However some of the reviews since the re-opening on 1 December have been less than complimentary. We will be in Johannesburg for 10 days in early February and and I emailed the... More 

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FSJohannesburg, Manager at Four Seasons Hotel The Westcliff Johannesburg, responded to this review

Dear Peter GD Thank you for taking the time to post a review on TripAdvisor. We value your feedback and were very concerned to read you had not received a response to your enquiry. Please accept our deepest apologies. We are currently investigating the matter. I would like to request that you please provide us with your email address or... More 

Greater Johannesburg, South Africa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Sitting on the verandah high up on the hill at the hotel's Flames Restaurant is an exceptional experience. We enjoyed a beautiful evening, with a breathtaking view over the tree filled skyline of Johannesburg. The menu had a nice selection of local Johannesberg flavors, as well as a very nice choice for the children. The food was delicious with local... More 

Was this review helpful? Yes 2
Yorkshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having recently returned from an 11 day trip to South Africa, I asked the kids which was their favourite property and the answer was the Westcliff. We loved the location and felt very safe and relaxed. I hadn't realised how green Johannesburg was and the Westcliff certainly had the views to show this. The staff were so friendly and helpful,... More 

Was this review helpful? Yes 2
Johannesburg, South Africa
Top Contributor
87 reviews 87 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Enjoyed a good evening at the Westcliff recently, and was really pleased to see the results of the extensive upgrades. The hotel is still opening up in sections, but the deluxe room that we stayed in was top notch, with one of the nicest bathrooms I have ever seen in a hotel. The views from the balcony are spectacular, only... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is absolutely amazing. The staff are exceptional from the time you arrive. Well done to everyone involved. I am certain that this hotel with the exceptional service levels, absolutely amazing views of the city and a high standard of rooms and accommodation this hotel is going to be one in great demand for travelers. The kids had a... More 

Was this review helpful? Yes 4
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Additional Information about Four Seasons Hotel The Westcliff Johannesburg

Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa (Formerly The Westcliff)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel The Westcliff Johannesburg 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Westcliff By Orient-Express Hotel Johannesburg
Westcliff Hotel Johannesburg
Westcliff Johannesburg
Hotel Style:
#9 Spa Hotel in Johannesburg
#11 Family Hotel in Johannesburg
#27 Luxury Hotel in Johannesburg

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