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Mercure Johannesburg Midrand

Old Pretoria Road Box 7853 Halfway house, Johannesburg 1685, South Africa
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Mercure Johannesburg Midrand
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Mercure Johannesburg Midrand
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67 Reviews from our TripAdvisor Community

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Traveler rating
    7
    32
    20
    5
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (14)
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Pretoria, South Africa
1 review
4 of 5 stars Reviewed 3 weeks ago

Amazing for the price and they do have pool access unlike what other reviewers have said except it is across the street since they part of the hotel group. Very good location because of access to public transportation. Loved the decor and the huge rooms except not such great pillows. Other than that, wonderful 3 day experience in a great... More 

Was this review helpful? Yes
h2917-gm, Manager at Mercure Johannesburg Midrand, responded to this review

Dear Ace On behalf of the entire team at Mercure Hotel Midrand, a short note to thank you for your kind review on TripAdvisor. We will celebrate your positive comments will everyone at the hotel, giving us even more motivation to strive for service excellence! Kind Regards Andre van Niekerk General Manager More 

Hillcrest, South Africa
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 16, 2015

We had chosen the hotel because of its location being close to the Gallagar Estate. Upon arrival we were told that all non smoking rooms were taking and we had to stay in the Paraplegic room. When we brushed our teeth in the morning we had brown water coming out of the tap. We were advised that a geyser had... More 

Was this review helpful? Yes
h2917-gm, General Manager at Mercure Johannesburg Midrand, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the... More 

Travelers are raving about these Johannesburg hotels

Harare
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 18, 2015

The place is just a germ !!. Conveniently situated right in town in the quite part of town , no traffic jams or the normal rush and traffic of city centers !! The Hotel rooms well appointed, modern and very comfortable , great breakfast . Its a shame they don't offer dinner .Just that the rooms are a bit on... More 

Was this review helpful? Yes 1
h2917-gm, General Manager at Mercure Johannesburg Midrand, responded to this review

Dear Guest Thank you for your honest and kind feedback. We hope to welcome you back soon to our beloved hotel. Andre van Niekerk General Manager More 

Melbourne, Australia
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed January 15, 2015

The location was not the best at nite . We booked with have an Amex and was sent a confirmation but when we arrived they said it didn't charge cause they don't take Amex. The check in process was longer than expected because of this and cause it was late we didnt enjoy the process . Our room was small... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 9, 2014

We booked here as the last stop on our trip of South Africa. I wanted good proximity to a mall and the airport. The receptionist was miserable, and complaining to another guest that she was the only person on duty. Our two bed Unit is tired. Look at the photos a microwave that was once white is yellow with age.... More 

Was this review helpful? Yes 1
Salisbury, United Kingdom
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed November 17, 2014

Was working in Midrand and a good broadband WiFi was essential. Before booking in I checked with the reception staff that they had working broadband. Later I tried to connect with my Apple Mac Air laptop. It would not get through the "Front Page". I wasted an hour on the phone to the internet provider and then a further 40... More 

Was this review helpful? Yes 2
h2917-gm, General Manager at Mercure Johannesburg Midrand, responded to this review

Dear Sarum2000 Thank you for taking your time to tell us about your experience at the Mercure Hotel Midrand. Again I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the possible near future. Yours... More 

Cape Town Central, South Africa
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 2, 2014

Mercure Midrand is a cosy little place, convenient for a short visit to the Midrand commercial and industrial area. Small bedrooms, with all the basics. Warm staff service . Fairly convenient location to the Midrand commercial zones and conference centres. Not a memorable stay , but good value for money, on a tight budget.

Was this review helpful? Yes 1
h2917-gm, General Manager at Mercure Johannesburg Midrand, responded to this review

Dear Bill434 We appreciate your comments regarding your stay at the Mercure Hotel Midrand. It is always a pleasure to receive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Michelle Cross GENERAL MANAGER More 

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