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Rosebank Lodge and Backpacker

219 Jan Smuts Ave | Parktown North, Johannesburg 2193, South Africa
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19 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (19)
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    (2)
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Berkeley, California
2 reviews
1 of 5 stars Reviewed January 27, 2015 via mobile

On my current trip I have backpacked from South Africa, Zambia, Tanazia, Uganda, Dubai (for 2 days), Sri Lanka and now India. In the last few years I've driven from the west to east coast of the States, interailed around mainland Europe and done the southwest of Austrialia and I've never ever come across somewhere so disgusting and horrible to... More 

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Dublin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 27, 2015 via mobile

Horrible. Horrible. Horrible. One of the worst nights of my life. I would never want anyone else to experience it. They weren't expecting us and didn't have the room we paid for. The staff sulked instead of apologising and were rude and unhelpful the entire time we were there. Instead of the room we booked they put us in a... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 26, 2015

We stayed here for two nights in December and would not recommend this place to anyone. The staff have such a bad attitude and lack any concept of "customer service". On a number of occasions we went to reception to ask something (eg. Where can we print boarding passes, how to get to the airport, where to get laundry done... More 

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Sandefjord, Norway
Top Contributor
215 reviews 215 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 1, 2014 via mobile

Quick train ride from airport. Decent value. Good security and clean. Pool nice and peaceful neighborhood. Located not far from mall and restaurants. Take precautions if going out at night. Daytime all good. Frig had lots of old food. Showers can be lengthy wait if full

Was this review helpful? Yes 1
Durban, South Africa
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 3, 2014

Staff is incompetent - I arrived on the 31/5/14 only to find a girl who claimed to be working on weekends only and didn't know how to check me is as I booked via SafariNow. She also kept complaining about being tired & cant wait to go home. I requested a room where I wont share a shower she said... More 

Was this review helpful? Yes 2
Noordhoek, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 24, 2014 via mobile

We stayed here for two nights. The rooms were not clean, the sheets wasn't washed. We couldn't close the windows and there was no toilet paper or soap at the bathrooms. Everytime someone showered, there was a flood in the bathroom. the place was very dirty. they made up our beds the day We were leaving and they didn't clean... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
1 review
4 of 5 stars Reviewed April 14, 2014

I stayed at Rosebank Backpacker because of the area they are in, even though I read some bad reviews , but I had a great time and never had a bad experience like some other guests , I never met the owner but the New Manager was very nice and helpful and organised some interesting trips for us. It is... More 

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Sandton, South Africa
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 10, 2014

The only thing this place has going for it is it address otherwise it's horrible. The bed is crap the linen didn't seem clean the bathroom is so so. Quite possibly the worst place I've slept in. Rather make another plan.

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 21, 2014

The only advantage of this place is that is nearby the Gautrain connection to the airport in a safe area with a fully equipped shopping mall. I needed to leave 1 day earlier and it was not possible to get refunded for that night. This has been the first backpackers hostel that showed no service what so ever and cannot... More 

Was this review helpful? Yes 1
Veghel, Nederland
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 13, 2014

Good: - cheap accomodation - communal area has as nice tv Bad: - we saw them make up the beds after a person left. Without washing any sheets they make the bed look like it is not used!!! - kitchen is not good and the even use water in the dish soap so it is cheaper for them... - information... More 

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