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All 72 Johannesburg hotels

The Reef Hotel

4.0 of 5 Hotel   |   58 Anderson St | Marshalltown, Johannesburg 2001, South Africa
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64%
Ranked #32 of 72 hotels in Johannesburg
A recent review
4 of 5 stars reviewed 2 days ago
Courtney E Washington, DC
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  • Reviews (80)
  • Photos (21)
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80 people have reviewed this hotel

Traveler rating
    19
    31
    15
    6
    9
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2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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  • English first
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  • German first
  • Italian first
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English first
Washington, DC
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel was pretty good value and very comfortable. It was close to the Apartheid Museum (5-10 min taxi) and easily arranged transport with very wonderful drivers/guides. The staff was incredibly nice. My only critique would be the bathroom, which was open (no door, just a wall) and not very private.

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff were not warm at all. Nobody ever smiled at us and our room was freezing. We complained that the temperature control in our room was not working and it took them 30 mins to send someone to have a look. Then the engineer came in and confirmed that it was not working and he would try and change... More

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Lagos State, Nigeria
1 review
5 of 5 stars Reviewed 2 weeks ago

My company confidence media concept limited has been using Reef hotel for the past few years. Their service has also been excellent. The staffs at Reef are very nice, Facilities are 4 star and food is excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Derby, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

The service excellent. They are genuinely nice people who cannot do enough for you. They provided free luxury transport for us around Johannesburg and accommodated our every need. The hotel is very central and in a safe area. Facilities are 4 star and food is excellent. I would not look for another hotel if I returned to Johannesburg.

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Iain T, General Manager at The Reef Hotel, responded to this review

Thank you very much for the excellent review, and the kind words. We are very happy that our staff were able to make your stay so enjoyable, and I will be sure to pass the kind words along to our whole team. It is encouraging to hear such [positive feedback, and we all look forward to welcoming you back on... More

capetown
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel will go out of their way to make your stay feel like you a VIP , i was very sceptical at first using a CBD hotel but i was very well impressed , the decor is ultra modern and the gautrain bus stop is right in front of the hotel so using public transport is as easy as... More

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you for taking the time to post a review. I am glad that our staff made you feel so good during your stay, this is what we strive to achieve with all our guests - so I will definitely pass your kind words on. We look forward to welcoming you back soon.. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

It was beautiful, comfortable and the staff were super-helpful and friendly. I liked the room and the view it offered. It made my first visit to south africa all the more memorable. I would recommend they get a snokers' lounge or at least rooms you can smoke. I would definitely choose them again next time I happen to be in... More

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you very much for the kind words, we're very glad that you enjoyed your stay with us. we have tried to stay with trends in the industry, hence the fact that we do not have a smoking area, or rooms. We will however take your comments on board, and look at different and creative ways to be more friendly... More

Rotterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

First of all I want to say that the rooms are very nice. The rooms are spacious, clean and have a nice design. The staff at the reception is very friendly and polite. We were also glad that we could park the car in the secured garage under the hotel. Nothing to complain about this part of the service, because... More

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Good day and thank you for your comments. Although it is not always pleasant getting negative feedback we appreciate you taking the time to show us our faults. We are happy that you liked the style and feel of our rooms, but very upset that you had such a bad experience in our downstairs restaurant. This was unacceptable and definitely... More

Luanda, Angola
1 review
4 of 5 stars Reviewed June 18, 2014

On my first time in South Africa, I have enjoyed staying there as the staff is very friendly specially the Driver named Confort. the Reception staff was also very helpfull. The Hotel itself is well located.......

Review collected in partnership with this hotel

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Good Day and thank you for taking the time to complete your review. We are very happy that you enjoyed staying at The Reef Hotel on your first stay in South Africa, and delighted that you found our service to be so good. I will convey your sentiments to the staff concerned, as they deserve praise for their service. We... More

Copenhagen, Denmark
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

Super friendly staff, a hotel very true to the new CBD atmosphere, cool roof terrace! The breakfast cafe at ground level is serves the best breakfast in CBD. Only thing missing is double glazed windows

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you, we are very happy you enjoyed the service, and the facilities at The Reef Hotel. We are very proud of our Hotel and it is great to hear our guests feel the same way. I have already started discussing the issue of double glazing with our owners, so we hope to have progress soon. We look forward to... More

1 review
5 of 5 stars Reviewed June 6, 2014

Friendly helpful staff, good food and beautifully decorated rooms made our stay a truly unforgettable experience. Rather than fighting its location The Reef embraced its surroundings and made it work for them. Drivers are readily available if you need to go anywhere but with 2 restaurants and a roof top club it wasn't necessary. What a joy to take a... More

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you very much for your kind words We are very committed to positioning ourselves as the best hotel, in and around Johannesburg Central, and it is good to hear that we are on our way to achieving that goal. We look forward to welcoming you back to The Reef Hotel More

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Additional Information about The Reef Hotel

Address: 58 Anderson St | Marshalltown, Johannesburg 2001, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Reef Hotel 4*
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21 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style
#4 Best Value Hotel in Johannesburg #10 Spa Hotel in Johannesburg #16 Business Hotel in Johannesburg #25 Luxury Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
The 4-star Reef Hotel is a 5-minute drive from Johannesburg’s City Hall. It has an on-site restaurant and modern guest rooms with satellite TV and individual decor. Rooms at Reef Hotel feature floor-to-ceiling black and white photos. Each has a sitting area with a large satellite TV. The private bathroom offers a separate bathtub and shower. Reef Hotel’s restaurant uses fresh, seasonal ingredients to prepare both South African and international cuisine. The hotel’s in-house bar offers South African wine, international champagne and has panoramic views of Johannesburg. The Apartheid Museum is a 5 minute drive from Reef Hotel. Many of Johannesburg’s art galleries are also nearby. Guests can reach the UNESCO World Heritage Cradle of Mankind Site in a 30 minute drive from the hotel. ... more   less 
Number of rooms
120

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