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All 72 Johannesburg hotels

The Reef Hotel

4.0 of 5 Hotel   |   58 Anderson St | Marshalltown, Johannesburg 2001, South Africa
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Ranked #32 of 72 hotels in Johannesburg
A recent review
4 of 5 stars reviewed 1 week ago
Androboho Ljubljana, Slovenia
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  • Reviews (82)
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82 people have reviewed this hotel

Traveler rating
    18
    33
    16
    7
    8
See reviews for
2
21
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
2 reviews
2 of 5 stars Reviewed yesterday NEW

First stop from our international flight from Australia. Room was not ready for check in, waited to late afternoon for laundry to arrive (towels to shower with after long flight). Reception staff did not apologise. Concierge great in organising drop off and pick up for museum. Though we asked for directions to a restaurant at night and they did not... More

Was this review helpful? Yes
Ljubljana, Slovenia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is perfectly situated in the midst of Johannesburg. Reception friendly and helpfull and as a bonus you have a consierge Henry in the lobby downstairs who is worth every rand you can spare to guide you through the basics of City.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you for the great review, we are glad that you enjoyed your stay at the Reef Hotel. I will pass on the kind words to Henri about his exceptional service. We look forward to hosting you, on your next trip to Johannesburg. More

Tzaneen, South Africa
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having worked on the mines for many years during my youth it was great to be transported back in time and experience the mining ambiance again. The experience was pleasant although somewhat on the minimalist side. On a business trip one expects a clean room, crisp bedding and sanitary ablutions. Service must be friendly and efficient whilst food must be... More

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Iain T, General Manager at The Reef Hotel, responded to this review

We are very glad that you enjoyed the look and feel, as well as the service at The Reef Hotel. You are certainly not the first person to comment on our "tricky parking", so we have attained additional parking bays over the road from the hotel that are much more accessible. W look forward to having you back soon. More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

In contrast to some of the previous reviews, I found my stay at the Reef Hotel unexpectedly comfy and luxurious. The staff from the very moment I stepped in were welcoming and accommodating, from the door man to the restaurant and bar manager. Any thing I needed they were there. I asked where some good tourist locations would be and... More

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you very much for the kind words and recommendations to fellow travelers. As a hotel we pride ourselves on friendly efficient service, so it is good to hear we hit the mark with you. We look forward to welcoming you back in the future. More

Klerksdorp, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Lovely comfortable, modern rooms with great linen. Walls are paper thin so if you are staying on a night where the hotel is fully booked, or on a night where the hotel is running a concert deal as we did, brace yourself to possibly being placed next door to a very drunk, rowdy crowd. We were very very unhappy the... More

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you for taking the time to rate us on Tripadvisor. We are happy that you enjoyed the hotel enough, to make a return visit, but we apologise that your sleep was disturbed due to some loud partygoers. We are looking at the soundproofing between certain of the rooms, but please contact me personally iain@africanskyhotels.com when you make your next... More

Washington, DC
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was pretty good value and very comfortable. It was close to the Apartheid Museum (5-10 min taxi) and easily arranged transport with very wonderful drivers/guides. The staff was incredibly nice. My only critique would be the bathroom, which was open (no door, just a wall) and not very private.

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Good day and thank you very much for the positive feedback regarding your stay at The Reef Hotel. We are happy that you enjoyed your stay so much, as well as finding our staff very friendly and helpful. we look forward to having you back in the near future. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 17, 2014

The staff were not warm at all. Nobody ever smiled at us and our room was freezing. We complained that the temperature control in our room was not working and it took them 30 mins to send someone to have a look. Then the engineer came in and confirmed that it was not working and he would try and change... More

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Good Day Although you did not have a good experience, we are grateful for you taking the time to review The Reef Hotel, as we need feedback in order to improve our service. I can only apologize about the confusion regarding your room, air conditioning and subsequent room move. Any excuses I give, would make no difference, and the bottom... More

Lagos State, Nigeria
1 review
5 of 5 stars Reviewed July 14, 2014

My company confidence media concept limited has been using Reef hotel for the past few years. Their service has also been excellent. The staffs at Reef are very nice, Facilities are 4 star and food is excellent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Good Day Thank you for taking the time to review The Reef Hotel, and for your kind words. We are happy that you have found the Reef Hotel such a good place to stay, over such a long period of time. We strive to offer the highest standards to our guests and it is always pleasing when we succeed over... More

Derby, United Kingdom
1 review
4 of 5 stars Reviewed July 7, 2014

The service excellent. They are genuinely nice people who cannot do enough for you. They provided free luxury transport for us around Johannesburg and accommodated our every need. The hotel is very central and in a safe area. Facilities are 4 star and food is excellent. I would not look for another hotel if I returned to Johannesburg.

Was this review helpful? Yes
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you very much for the excellent review, and the kind words. We are very happy that our staff were able to make your stay so enjoyable, and I will be sure to pass the kind words along to our whole team. It is encouraging to hear such [positive feedback, and we all look forward to welcoming you back on... More

capetown
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 4, 2014

This hotel will go out of their way to make your stay feel like you a VIP , i was very sceptical at first using a CBD hotel but i was very well impressed , the decor is ultra modern and the gautrain bus stop is right in front of the hotel so using public transport is as easy as... More

Was this review helpful? Yes 1
Iain T, General Manager at The Reef Hotel, responded to this review

Thank you for taking the time to post a review. I am glad that our staff made you feel so good during your stay, this is what we strive to achieve with all our guests - so I will definitely pass your kind words on. We look forward to welcoming you back soon.. More

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Additional Information about The Reef Hotel

Address: 58 Anderson St | Marshalltown, Johannesburg 2001, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Reef Hotel 4*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style
#4 Best Value Hotel in Johannesburg #10 Spa Hotel in Johannesburg #15 Business Hotel in Johannesburg #25 Luxury Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
The 4-star Reef Hotel is a 5-minute drive from Johannesburg’s City Hall. It has an on-site restaurant and modern guest rooms with satellite TV and individual decor. Rooms at Reef Hotel feature floor-to-ceiling black and white photos. Each has a sitting area with a large satellite TV. The private bathroom offers a separate bathtub and shower. Reef Hotel’s restaurant uses fresh, seasonal ingredients to prepare both South African and international cuisine. The hotel’s in-house bar offers South African wine, international champagne and has panoramic views of Johannesburg. The Apartheid Museum is a 5 minute drive from Reef Hotel. Many of Johannesburg’s art galleries are also nearby. Guests can reach the UNESCO World Heritage Cradle of Mankind Site in a 30 minute drive from the hotel. ... more   less 
Number of rooms
120

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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