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Holiday Inn Johannesburg-Rosebank

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Oxford Road, The Zone, Johannesburg 2196, South Africa
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Holiday Inn Johannesburg-Rosebank
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Holiday Inn Johannesburg-Rosebank
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247 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Johannesburg-Rosebank
See the most recent reviews
Top Contributor
62 reviews 62 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

We retargeted our weekend booking. to the Holiday Inn Rosebank. Thursday 15 to Sunday 18 Nov.2012 after reading the long review of the UK visitor. In short. The best Hotel to stay at. We arrived late with Avis rental from Joh'burg International Airport. Use Google maps. Holiday Inn Johannesburg. Oxford Road. Suggest TripAdvisor switch from Microsoft maps to Google. The... More 

Was this review helpful? Yes 1
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you so much for your detailed review about your resent stay at the Holiday Inn. It was extremely pleasing to find that your stay with us was most enjoyable and that you found our services and standards satisfying in your bedroom as well as dining in the restaurant. We will ensure that extra signage is erected in the garage... More 

Oslo, Norway
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 18, 2012

If you are looking for a hotel in a safe area with shops and restaurants literally a few steps away from the hotel - then this is where you should stay! The hotel sits adjacent to 2 shopping malls, and there are several good restaurant of all budgets to choose from. If you would like to relax at the hotel... More 

Was this review helpful? Yes 1
BillFroh, General Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you so much for your response and we are delighted that you enjoyed your stay at the Holiday Inn Rosebank, The Holiday Inn is situated in the perfect position to the Gautrain and the direct access to the Zone at Rosebank and this offers a safer alternative than having to travel around Johannesburg. We look forward to welcoming you... More 

Tel Aviv, Israel
Top Contributor
70 reviews 70 reviews
37 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 10, 2012

I wanted to redeem my Points and decided to stay my last day in Joburg at the Holiday Inn Rosebank Well located , on top of the Zone shopping mall and few steps away from the Rosebank mall No club floor and no suits but the rooms are nice and well decorated Nice breakfast overall experiences - very good

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you so much for taking the time and writing the rewiew on our hotel and that your stay with us was satisfactory. We do hope that when you are visiting Johannesburg again that we can be of service to you and your family. More 

Rome, Italy
Top Contributor
60 reviews 60 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 7, 2012

Stayed here for the first time in a while, since I usually stay at the HI in Sandown. Expecting a similar if not better experience, I was let down. Very little recognition of Priority status upon check in and during stay, so don't expect much. The hotel is attached to the Zone shopping centre, which is good for bars and... More 

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BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel during your recent stay with us. I was disappointed to learn that we did not meet your expectations and would like to offer my sincere aplogies for the areas that we have let you down. All the points that you have mentioned will be actioned immediately and where possible rectified. Thank you... More 

Doha, Qatar
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 24, 2012

I've stayed at the Holiday Inn Rosebank quite a few times now when I'm in Johannesburg on business. The room rates are good compared to nearby hotels and the location is convenient for both the local mall with a good selection of restaurants and of course the Guatrain to and from the airport. Breakfast is also a treat, with the... More 

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel during your recent stay and that overall you found everything to your satisfaction, especially access to the Gautrain and surrounding areas. Thank you also for your comment regarding our breakfast. My sincere apologies for the problem that you encountered with hot water. This has been investigated and and in line heater was... More 

Tel Aviv, Israel
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 19, 2012

Although quit modest compare to Hyatt next door or crown plaza, butbgoog rooms, excellent location ( on the mall at train station) , helpfull staff The room facing the road are noisy, I insisted and got a rear room but it was on noisy hvac equipment There is no spa in the hotel and a very small gym room

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your comprehensive review of our hotel during your recent stay. I was pleased to note your satisfaction with our location and most of our services offered. My sincere apologies for the problems you encountered with your room and from the feedback received from yourself, these will be dealt with immediately. In particular I was perturbed to learn... More 

San Diego, California
Top Contributor
68 reviews 68 reviews
67 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 18, 2012

Pluses: - price was right - used Priority Club award! - great location 50m from Gautrain, which takes you to/from airport - adjacent to hugh shopping mall with lots of restaurants - new - built for 2010 soccer world cup - free breakfast, at least with our rate Minuses: - small guest rooms - some things don't work (two lights... More 

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your succinct review of our hotel during your recent stay. It is pleasing to note that you found our location to the surrounding area to be convenient and helpful with access to the Gautrain and the adjoining shopping centre. Please accept my most sincere apologies for the maintenance issues that you experienced which have all been rectified... More 

London
Top Contributor
50 reviews 50 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 14, 2012

Well-placed for Gautrein and Zone shopping centre (and do yourself a favour, go for a steak at the Grill House). Rooms are very well furnished - modern, but not quirky, just quality. Great views out of both sides of hotel - its on a hill so you'd expect that but its lovely to watch the sunrise in the morning at... More 

Was this review helpful? Yes 2
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your comprehensive review of our hotel during your recent stay. It is not often that we get detailed feedback and we will certainly take note of the points that you have mentioned. Thank you for the positive comments realting to our team, whicyh are greatly appreciated from a discerning traveller. We do hope to be of service... More 

Cairo, Egypt
Top Contributor
50 reviews 50 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 1, 2012 via mobile

I spent around 2 weeks in Holiday Inn Rosebank. Generally the hotel is average. Location is excellent as it is attached to Rosebank Mall so you do not need to go out if you want to have dinner - go to cinema - shop... etc. Staff are average, they are not those smiling staff but still they help you if... More 

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you very much for your review of our hotel during your November stay. I was pleased to note that overall you found everything to be in order and that you found the convenience of the hotel an advantage. Thank you also for the comments relating to our team, which will be adressed with the team and my sincere apologies... More 

Reading, Pennsylvania
Top Contributor
137 reviews 137 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 29, 2012

This city isn't for the meek but this hotel is well located in a safer part of town. It's connected to a nice mall with plenty of nice dining options. The hotel was nice and a good option for our city stay. No complaints.

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel. I was pleased to learn that you found our location to be convenient and that you were able to make use of the many dining options in and around our hotel. We are well placed for leisure and corporate travellers with great access to malls, corporate offices and The Gautrain. I was... More 

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