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All 72 Johannesburg hotels

Holiday Inn Johannesburg-Rosebank

4.0 of 5 Hotel   |   Oxford Road, The Zone, Johannesburg 2196, South Africa
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Holiday Inn Johannesburg-Rosebank
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Ranked #26 of 72 hotels in Johannesburg
A recent review
5 of 5 stars reviewed 3 weeks ago
LeeM1983 London, United Kingdom
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185 people have reviewed this hotel

Traveler rating
    56
    91
    28
    3
    7
See reviews for
21
35
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89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Muanda
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I spent a couple of days in this hotel. First and last time in south africa. I used my visa card only in this hotel during my trip. Two months after my visit, i had some unidentified withdrawal on my bank account coming from south africa. I had to block my card. There is a thief in the reception or... More

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

I was distressed to learn that your credit card had been used for purchases not authorised by yourself. Our policy is to ensure data integrity for all our guests and your credit card information is treated with the highest level of confidentiality and cannot be disclosed to a third party. This is the first incident of this nature being reported... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel on Wednesday 23 July.I have been a regular in the hotel for several years and the standard used to be better.There has been so many changes in the staff every time I come there is a new face.The front desk ladies who used to be all smiling are now gone not forgetting the Melissa who... More

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your detailed review of our hotel recently and please accept my sincere apologies for the indifferent service that you received at reception and at dinner. We pride ourselves on our seamless and great service and I thank you for bringing these shortcomings to my attention which will be remedied immediately. Our internal process will be used to... More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here for a work. I would say above average service, and everything works perfectly and is clean, but nothing more than what you'd expect from a Holiday Inn. Scrambled eggs for breakfast were pretty disappointing.

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel recently and I was pleased to read that you found our hotel functional, clean and that everything was in working order. Thank you for your comments on our breakfast which have been passed on to our chef for rectification. We do hope to be of service to you in the near future.... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

Stay at the hotel for 4 days with my family in 3 separate rooms. Requested adjoining rooms however upon check in was told the were not available but we would be placed closely but still would have preferred adjoining rooms. The buffet breakfast was awesome on had everything you could possibly think of - most importantly the restaurant staff were... More

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your great review of our hotel during your recent stay and it was pleasing to note that you found everything to your satisfaction, especially the service from our team and meals experienced at the hotel. Our sincere apologies for not being able to accommodate your request for adjoining rooms, which will be noted for future reference. We... More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 14, 2014

After a company awards event, we were booked in at the Holiday Inn. There was nothing spectacular about this hotel... great location, average service, good room... everything that you would expect - average stay

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel recently and I was pleased to note that everything was to your satisfaction. We look forward to being of service to you in the future. Thank you Bill Frohlich General Manager More

Sasolburg, South Africa
Top Contributor
72 reviews 72 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 6, 2014

We made use of the hotel as a sleep over after business award function. Room was ok but little info was communicated by reception desk. They seem to think everybody knows it all. When we came back just before 2300, the bar was de facto closed all ready. Guests wanting to order something was met with a rather hostile attittude.... More

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel and sincere apologies that you were not informed of the hours of operation of our restaurant and bar area as well as the issue of change on the following morning. Rest assured that these issues will be addressed with the relevant persons to avoid a repeat of the problems. We do hope... More

Atlanta
Top Contributor
161 reviews 161 reviews
146 hotel reviews
230 helpful votes 230 helpful votes
4 of 5 stars Reviewed July 4, 2014

I stayed in 3 different rooms at the HI over a 2-week period. Met my minimum requirements of clean, comfortable, safe. One was top floor corner facing street--so lots of windows and view, but some street noise. One was sixth floor, I think, facing pool--OK. One was sixth floor, I think facing pool, near the end or corner--larger than other... More

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your comprehensive review of our hotel and in particular of our different rooms and room types in the hotel. Please accept my sincere apologies for the areas where we have let you down and rest assured that we will attend to the minor issues that occured during your stay. Thank you for your positive comments realting to... More

Karachi, Pakistan
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed July 2, 2014

I stayed here 4 days on business and what I particularly liked about the place was the location. Right next to the Zone (a shopping mall), I was able to head to the mall to grab a bit after a long day at work. There's a cinema there too. And there's a Gautrain station right in front of the hotel... More

Was this review helpful? Yes
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your great compliments on our hotel and especially our team at the hotel who are empowered to ensure guest satisfaction. Our location is unique in that there is private direct access to The Zone shopping centre as well as adjoining Mall's and The Gautrain Station. We do hope to be of service to you again in the... More

Switzerland
Top Contributor
138 reviews 138 reviews
50 hotel reviews
403 helpful votes 403 helpful votes
5 of 5 stars Reviewed July 2, 2014

The Holiday Inn in Rosebank is directly connected to 3 Shopping centres. Very convenient as you don’t even have to cross a road to get there. It is also right next door to a Gautrain Station to other shopping centres like Sandton City and the Airport. The rooms are well appointed and spacious and the staff competent and friendly. A... More

Was this review helpful? Yes 1
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your many compliments relating to your recent stay at our hotel. I was pleased to read that we handled your group check in quicky and efficiently and I shall pass on your compliments to our tram. Our location is very convenient with access to many shops and the Gautrain Station as well as may coporate offices in... More

Zurich, Switzerland
Top Contributor
94 reviews 94 reviews
33 hotel reviews
339 helpful votes 339 helpful votes
4 of 5 stars Reviewed June 29, 2014

If you are looking for a centrally (Rosebank) located hotel in Johannesburg, where everything works, this should be your choice. The design of the rooms is sleek-contemporary. The staff is not only competent, but always with a smile. The buffet-breakfast, both in choice and quality, is above the usual Holiday Inn standards

Was this review helpful? Yes 2
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank yuo for your great review of our hotel and especially realting to our team who are empowered to provide excellent service. Also a thank you for your comments on our buffet which will be passed on to the culinary team. Thank you Bill Frohlich General Manager More

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Additional Information about Holiday Inn Johannesburg-Rosebank

Address: Oxford Road, The Zone, Johannesburg 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Johannesburg-Rosebank 4*
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Also Known As:
Holiday Inn Johannesburg-Rosebank Hotel Johannesburg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Johannesburg #22 Luxury Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride. ... more   less 
Number of rooms
158

Questions & Answers

Questions? Get answers from Holiday Inn Johannesburg-Rosebank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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