My husband and I stayed here for a week in June whilst he was on business. We stayed in one of the chalets which was beautifully decorated and very well equipped and scrupulously clean. The staff are all extremely polite and friendly but particular mention must go to Barbara, the chef/waitress at breakfast. We looked forward to breakfast every morning,...
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clearly this is a weekend only lodge, run by people with ZERO people skills.
i dont care what "package' one is on....i have NEVER stayed anywhere in the world where i have had to buy my own toilet paper, or pay for heating - and i was there in winter......
i was in a rondawel without a comfortable chair for...
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It is unfortunately that you only see your side of the story Mr. Hely. Your company booked a self catering, self contained chalet = all consumables are on the occupants account.
Price was a big issue for your company. Days before your check out, we were still waiting for payment for your accommodation, which is normally due in advance, before...
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We never actually managed to stay at Aquani Lodge. We contacted them to make a reservation for June 2010 and got a respone offering us accomodation with an unsolicited 20% discount. This was of course a great offer so we emailed back to go ahead with the booking and arrange to pay the deposit. To my surprise they claimed they...
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We are saddened that we didn't get the opportunity to welcome you to Aquanzi Lodge.
At the time of your quotation, we were running a special for a 20% discount when booking 2 nights or more, which specifically excluded the World Cup period.
Unfortunately our intern failed to exclude this on your quote for the World Cup.
It is sad...
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