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All 72 Johannesburg hotels

Protea Hotel Fire & Ice! Melrose Arch

4.0 of 5 Hotel   |   22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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Ranked #27 of 72 hotels in Johannesburg
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397 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Vancouver, Canada
Top Contributor
84 reviews 84 reviews
52 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel has some real positives and a few disappointments. The rooms themselves are a good size but I must admit to not being a fan of the room style with the shower and hand basin in the room with the bed and not a separate room. The room I stayed in was also minus the TV remote and the... More

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Johannesburg, South Africa
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I didn't stop over but I thought I'd add a review of the Fire and Ice Conference facilities. Location of hotel is right next to the M1 highway but without the associated noise levels. Great location for tourists, set in a shopping and restaurant mecca, which is Melrose Arch. Facilities like parking and conference rooms are excellent. Reception is adequate,... More

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Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

What a place to be...stylish great interior design as u hit the reception. .friendly welcome team..the room is perfectly made for a couple inspired by 50 shades of Grey. .the white long chair and the dooreless shower Will give you a great sexual imagination. .you start to be creative and you never leave the room. ..breakfast is great where you... More

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Cape Town
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a few times, and always found it to be a perfect base for business. Easy freeway access, enough restaurants in walking distance, no problems with parking. Can be a bit noisy if there are groups, particularly if they're leaving early. I can't understand why they have a need to change the linen every day, which seems... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear CapeTownGordon, Thank you taking the time to write a delightful review about our hotel upon your recent stay with us. Our hotel is a great setting for both business and leisure GUESTS as we have the services and facilities to accompany both platforms. We are located in a super sophisticated precinct is which is centrally placed making it easy... More

Birmingham, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Modern hotel in an exclusive part of town, throughout the hotel the decor was silver lots of mirrors and plush chairs a real task quirky one in reception.All the staff were friendly and helpful although in line with other hotels there could be more informational leaflets on what tho do in the city, however the staff did recommend a superb... More

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Lagos, Nigeria
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Protea fire and ice hotel is a great place to stay. The rooms are big and comfortable. The bed is awesome, so comfortable you will not want to get up. Customer service is excellent. The food awesome I would definitely stay there again and would recommend it to people

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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great retail and dining neighborhood. Lovely pool and friendly service. Hopping bar, not our thing but clearly popular on Saturday night. Would stay again, certainly. Staff knowledgable and courteous. This hotel chain overall is very good for tourists. We also stayed in their Cape Town hotel. Still unclear as to why an exclamation mark in the J-burg location of this... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear CarolAnnBemis, Thank you for taking the time to write a review about your recent stay with us. The Melrose Arch Precinct boasts an exceptional array of retail stores for our GUESTS enjoyment, in addition it is a safe environment of which all GUESTS can shop and walk around in leisure and feel secure. Our hotel is uniquely designed with... More

Sarasota, Florida
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed two nights here on my stop in Johannesburg. Great hotel, atmosphere, and restaurant. Both nights, my husband and I ate breakfast and dinner at the restaurant on the second floor. Great burgers and amazing milkshakes! Hotel rooms and clean and decorated well. Hotel arranged for a car service for my husband and I when we had a slight... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear morganacub, Thank you so much for your feedback on your recent stay with us. We are so glad that you loved our hotel; we aim to create a fantastic atmosphere for our GUESTS albeit for business or leisure, our restaurant can be seen as a wonderful place to wind down and catch up with friends or just for a... More

Top Contributor
123 reviews 123 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveling from the USA with a family of 19 including 8 children from age 9 to 16, we needed a one night stop before catching a plane the next day to Cape Town. The hotel perfectly assigned rooms to our group. The ambience of the hotel is very attractive and the breakfast was delightful. We were able to walk to... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Conmassey, Thank you for the wonderful review; it is certainly a pleasure to read that ‘we got it right’. We are pleased that you had chosen the Protea Hotel Fire and Ice! as your preferred accommodation for a stopover before heading to the beautiful city of Cape Town, our hotel did well in accommodating your family of 19 and... More

Dubai, Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Sink in room was blocked and they couldn't fix it. The Breakfast feels like lunch which is a good thing but lacks a lot of veggies. Service is average however the servers are very friendly. The hotel rooms are very nice and nostalgic and makes you very comfortable. Very good location with many shops around.

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Jorj H, Thank you for providing us with feedback on your recent stay with us. The hotel décor is inspired by the old Hollywood glam, making once feel nostalgic and relaxed. The Melrose Arch Precinct is ideally located and has a fabulous selection of stores and restaurants for our GUESTS benefit. I do however apologize for the shortcomings in... More

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Additional Information about Protea Hotel Fire & Ice! Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Fire & Ice! Melrose Arch 4*
Reservation Options:
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Also Known As:
Protea Hotel Fire And Ice! Melrose Arch

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Johannesburg #23 Luxury Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
The urban, experiential and edgy Protea Hotel Fire & Ice! Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic ‘out-of-office’ experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it’s too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more   less 
Number of rooms
197

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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