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Protea Hotel Fire & Ice! Melrose Arch

4.0 of 5 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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Protea Hotel Fire & Ice! Melrose Arch
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Protea Hotel Fire & Ice! Melrose Arch
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Protea Hotel Fire & Ice! Melrose Arch
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456 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed today NEW

Let me start off with the good. The hotel is in a great location with plenty of shopping and dining literally just around the corner. The property was clean and well maintained and the Front Desk staff were pleasant and helpful. The restaurant was good too. Extensive menu to the point I was spoilt for choice and I thought the... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is fantastic. All the staff are friendly, helpful and loads of fun. The rooms are a pretty good size and super clean. We were worried when we arrived in our room as it backed onto the bar area – but once inside, we couldn’t hear anything outside. The only thing which was a bit awkward was that there... More 

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here during a business for a workshop my organization hosted. The staff helping us out throughout the conference was incredibly helpful, some of the best service I've received anywhere (thanks Bruce and Siya!). The accommodations were modern and the rooms were nice although the Hollywood glamour theme was a bit over the top for me, especially for a... More 

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Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My stay at this hotel was disappointing as I was expecting four star luxury and dining. Firstly the good: the hotel reception staff were exceptional, accommodating and efficient. The hotel's location couldn't be better. The overall contemporary decor of the hotel is exquisite. But that's it for the good. The bad, was the tiny rooms, with the all-in-one bedroom-bathroom design... More 

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Lisbon, Portugal
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in Melrose Arch an good area to have dinner and a drink in the North part of the city. The hotel is quite good, with a swimming pool and the staff is always ready to help In the last day we had the fight at 23 hours and they let us do a late check that was... More 

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Sydney, Australia
Top Contributor
56 reviews 56 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our recent stay at fire & ice. It was old boutique Hollywood theme. A shower in the room with a separate toilet. The staff were helpful and we got our laundry done through the hotel. The hotel is in Melrose Arch about a two min walk to restaurants in the square. In the hotel is a restaurant, bar... More 

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Bueno, Spain
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel, its rooms and public areas are very elegant and stylish. The room was not huge but was very impressive very modern and well set-out maximising the space available. Good array of cold and hot food in the breakfast buffet and free, fast and reliable WiFi added to the pleasure of the stay. Located in a great area with... More 

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Michael B, Wow, thank you so much for the above excellent review, it is highly appreciated! Our rooms and public areas are very style specific, dating back to the Old Hollywood glamour era, making it virtually impossible not to get lost in the allure from the second you are swept in through our doors. Our breakfast is prepared by... More 

Miami, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is fantastic and very safe. No need to feel worried about the standard concerns. Rooms are nice size and clean and well appointed. GREAT outdoor location for the restaurant and by the pool. Service is great at restaurant and porters. Front desk staff could be better (see below). Free Wifi (however limited and runs out fairly quickly; but you... More 

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Louisville, KY
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was a good choice because it is in a safe area. Located in an outdoor shopping mall, with many restaurants in walking distance. The hotel is a little cheesy with the Hollywood Glamour theme, but is fine, and the pool area is nice. As others have noted, the shower is literally in the room, so don't stay here... More 

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Manders1124, Thank you very much for taking the time to write a review about your recent stay with us; we appreciate your insight. We are fortunate enough to be situated within the Melrose Arch Precinct, a mere walking distance to an array of stores and restaurants from our doorstep; which simply adds to the luxury and convenience of our... More 

Perth, Australia
Top Contributor
72 reviews 72 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Melrose Arch is a great place to stay , safe with some very good restaurants and bars ( no need to eat in the hotel ) staff friendly , decor ok , room comfortable . I was given a disabled room ( so a bit strange ) only negative comments re the room was a cracked wash hand basin and... More 

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Wayne B, Thank you for providing us with feedback on your recent stay with us. The Melrose Arch Precinct is a great location for a hotel such as ours due to the large extremity of stores and restaurants available, there is quite a variety to choose from. Thank you for the commendations of our friendly STAFF as our TEAM... More 

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Additional Information about Protea Hotel Fire & Ice! Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Fire & Ice! Melrose Arch 4*
Number of rooms: 197
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Also Known As:
Protea Hotel Fire And Ice! Melrose Arch
Hotel Style:
#22 Luxury Hotel in Johannesburg
#22 Business Hotel in Johannesburg

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