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Protea Hotel Fire & Ice! Melrose Arch

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22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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1 room 1 adult
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Protea Hotel Fire & Ice! Melrose Arch
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647 Reviews from our TripAdvisor Community

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Johannesburg, South Africa
Level Contributor
21 reviews
16 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

A gem in Johannesburg, this hotel is situated in a popular complex of Melrose arch which has a lot of shops and restaurants in a short safe walking distance. The check in staff are welcoming, the hall ways to the rooms and long and quiet. The rooms are just spectacular and modern, with great furniture. My room over looked the... More 

Helpful?
Thank DJMlungu
Nelspruit, South Africa
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and I were on our way back home from the Karoo, just before Joburg we decided to stay over somewhere as we were both tired. We arrived without a reservation, the staff helped us quickly and efficiently. We were explained to where to park and within 10 min of arrival we were in the room. The Hollywood theme... More 

Helpful?
Thank JvanW7
Johannesburg, South Africa
Level Contributor
227 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Fire and Ice is one of 4 great and fun concept hotels in South Africa. The one at Melrose Arch, +- 6kms/4 miles from Sandton City is in the Melrose Arch complex which comprises Hotels, restaurants, apartments and office blocks amongst others. It is essential a self contained mini town. The hotel is a 4* hotel. Each room has... More 

Helpful?
Thank Clive V
Newcastle, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This was a clean & modern hotel in a great location. I was able to walk to the restaurants & shops. I hired a car/driver to take me to the mall, he waited until I had finished my shopping. I felt very secure at this hotel. I loved my stay here. The staff were lovely. The hotel had great amenities... More 

Helpful?
Thank sbown
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is in an area called Melrose Arch, which is like a mini NYC Soho. There are clothing shops, a bookstore, restaurants, coffee shops, a spa, car dealerships all within a 5-10 minute walk. The hotel staff advised us that the area is very safe, as it has 24 hour security so we could go out at night as... More 

Helpful?
Thank Jeanne D
Thessaloniki
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a week and i really enjoyed it. The stuff was pleasant, good service and with a very wellcome attitude. I really enjoyed the rooms, the design with the shower is something different, you feel them spacious and very clean. The breakfast was amazing, a lot of things to choose from, even order your own custom made... More 

Helpful?
Thank Chrysostomos
San Juan, Puerto Rico
Level Contributor
117 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Every detail in this hotel is almost perfect. The rugs has details, the security is perfect, keys to the hall to the bedrooms. The service is excellent, the food is beautiful, and so good! Nice buffet services. It was my birthday, and they put all kind of details...balloon, card, announcement, cupcakes, candle, taffies.

Helpful?
Thank lolinstar
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear lolinstar, Thank you for the fantastic review! We pride ourselves in our service offerings and understand greatly that everything lies in the finest of details and therefore we pay careful attention to every single one. Our GUESTS' security is our number one concern, we have put a system in place to make sure that only the people allocated on... More 

Cape May, New Jersey
2 reviews
2 of 5 stars Reviewed 1 week ago

At first glance, the hotel and decor is beautiful. The service was poor. Even though there were 5 people at the front desk, not one looked up to offer their services or welcome us as guests. The room beautifully decorated, but that is where it ended. The walls are prefabricated and you can hear everything going on in the next... More 

Helpful?
Thank Maria J
Bronx, New York
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel and an amazing location. Located in Melrose Arch which has a mall and tons of shops and restaurants located both inside the mall and in the open air mall (All located steps from the hotel). The rooms are beautiful and spacious. I visited with a group of about 30 ladies and we spent several nights relaxing by the... More 

Helpful?
Thank stephrn01
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear stephrn01, Thank you for the review! We are indeed as you have noted, a beautiful hotel located in the Melrose Arch Precinct, which is one of the trendiest and urban areas in Johannesburg. The Melrose Arch Precinct has a wide variety of shops and restaurants to choose from and this is all a mere walking distance from our doorstep.... More 

San Francisco, CA
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in a gated community, so felt very safe. There were a lot of shops and restaurants in the area. Try Ocean Basket restaurant, very good seafood! Loved the black and white modern decor from the lobby, to the restaurant to the rooms. The 1st floor bar was very chic and had a very upscale clientele. The... More 

Helpful?
1 Thank Luv2Travel0622
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Luv2Travel0622, Thank you for the review! We are fortunate to be situated in the Melrose Arch Precinct, which is a safe gated community, affectionately referred to as a 'City within a City'. It is bustling with plenty high end shops, gorgeous restaurants of all variety of cuisines, you'll never run out of things to do. Our décor is inspired... More 

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