We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Protea Hotel Fire & Ice! Melrose Arch

4.0 of 5 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Hotel website
Hotel deals
Hotel packages
Special Offer
Book Early and Save 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Protea Hotel Fire & Ice! Melrose Arch
Professional photos View all
Browse nearby
Protea Hotel Fire & Ice! Melrose Arch
Protea Hotel Fire & Ice! Melrose Arch
Protea Hotel Fire & Ice! Melrose Arch
Write a Review

459 reviews from our community

Traveler rating
    137
    204
    64
    32
    22
See reviews for
36
104
29
183
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (103)
  • Jun-Aug only
    (90)
  • Sep-Nov only
    (164)
  • Dec-Feb only
    (102)
All months
Johannesburg, South Africa
Top Contributor
74 reviews 74 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed today NEW

I had the priviledge of hosting my birthday in Oct at the Fire and Ice Restuarant. As the menu is quite expensiove but the food is simply divine, I decided to have a sliders and milkshake afternoon for my girlfirends and their daughters....(mothers and daughters). From my first contact with the Manager to the time I paid the bill I... More 

Was this review helpful? Yes
Overland Park, Kansas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great staff, comfortable room and great location Breakfast was Outstanding. If you need anything just ask and you get it. Would not hesitate to stay here again. Only disappointment was we were here for four nights and one day we never received a room make up. The next day the room was made up but they forgot to replace the... More 

Was this review helpful? Yes
Florida
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Let me start off with the good. The hotel is in a great location with plenty of shopping and dining literally just around the corner. The property was clean and well maintained and the Front Desk staff were pleasant and helpful. The restaurant was good too. Extensive menu to the point I was spoilt for choice and I thought the... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is fantastic. All the staff are friendly, helpful and loads of fun. The rooms are a pretty good size and super clean. We were worried when we arrived in our room as it backed onto the bar area – but once inside, we couldn’t hear anything outside. The only thing which was a bit awkward was that there... More 

Was this review helpful? Yes
Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here during a business for a workshop my organization hosted. The staff helping us out throughout the conference was incredibly helpful, some of the best service I've received anywhere (thanks Bruce and Siya!). The accommodations were modern and the rooms were nice although the Hollywood glamour theme was a bit over the top for me, especially for a... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

My stay at this hotel was disappointing as I was expecting four star luxury and dining. Firstly the good: the hotel reception staff were exceptional, accommodating and efficient. The hotel's location couldn't be better. The overall contemporary decor of the hotel is exquisite. But that's it for the good. The bad, was the tiny rooms, with the all-in-one bedroom-bathroom design... More 

Was this review helpful? Yes
Lisbon, Portugal
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in Melrose Arch an good area to have dinner and a drink in the North part of the city. The hotel is quite good, with a swimming pool and the staff is always ready to help In the last day we had the fight at 23 hours and they let us do a late check that was... More 

Was this review helpful? Yes
Sydney, Australia
Top Contributor
58 reviews 58 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our recent stay at fire & ice. It was old boutique Hollywood theme. A shower in the room with a separate toilet. The staff were helpful and we got our laundry done through the hotel. The hotel is in Melrose Arch about a two min walk to restaurants in the square. In the hotel is a restaurant, bar... More 

Was this review helpful? Yes
Bueno, Spain
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel, its rooms and public areas are very elegant and stylish. The room was not huge but was very impressive very modern and well set-out maximising the space available. Good array of cold and hot food in the breakfast buffet and free, fast and reliable WiFi added to the pleasure of the stay. Located in a great area with... More 

Was this review helpful? Yes
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Michael B, Wow, thank you so much for the above excellent review, it is highly appreciated! Our rooms and public areas are very style specific, dating back to the Old Hollywood glamour era, making it virtually impossible not to get lost in the allure from the second you are swept in through our doors. Our breakfast is prepared by... More 

Miami, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is fantastic and very safe. No need to feel worried about the standard concerns. Rooms are nice size and clean and well appointed. GREAT outdoor location for the restaurant and by the pool. Service is great at restaurant and porters. Front desk staff could be better (see below). Free Wifi (however limited and runs out fairly quickly; but you... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Protea Hotel Fire & Ice! Melrose Arch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Protea Hotel Fire & Ice! Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel Fire & Ice! Melrose Arch 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Cheap Tickets, HotelTravel.com, Agoda, Priceline, Despegar.com, Marriott, Travelocity, EasyToBook, TripOnline SA, Odigeo, Tingo and South African Hotels so you can book your Protea Hotel Fire & Ice! Melrose Arch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Melrose Arch
Hotel Style:
#22 Luxury Hotel in Johannesburg
#23 Business Hotel in Johannesburg

175 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (156)
Viewed
Dining (29)
Viewed
Bathroom (12)
Viewed
Hotel & grounds (19)
Viewed
Family/play areas (2)
Viewed
Room/suite (45)
Viewed
Pool/beach area (6)
Viewed
View from room (4)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Family/play areas (1)
Viewed
Dining (5)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
Room/suite (6)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay