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All 72 Johannesburg hotels

Protea Hotel Fire & Ice! Melrose Arch

4.0 of 5 Hotel   |   22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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74%
Ranked #26 of 72 hotels in Johannesburg
A recent review
4 of 5 stars reviewed 4 days ago
BeenTo7Continents Chicago, Illinois
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384 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here one night after we flew in from Chicago. The lobby and rooms are mostly black and white with photos of Hollywood starlets scattered about. The room was clean and comfortable although the trend of having the shower in the main room and not in the same room as the toilet is not for me. There was a... More

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Johannesburg, South Africa
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Got here to the bar/restaurant as a walk in and while the decor, tiramasu, coffee and milkshakes were excellent the loud music, however, was offensive to the senses. Would've stayed longer but couldn't handle how bad the DJ was. Sadly disappointing

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Charlie_hodge, Thank you for taking the time to write a review about our hotel. Our product is all about the ‘energy’ and the ‘pulse’ but we sincerely apologize for the slight inconveniences of the loud music in the restaurant. We aim to create an infectious vibe for our GUESTS but we will also monitor the music levels in the... More

Dundee, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I moved from the hilton sandton to this hotel in order to get the feel of a different area of the city. This was my first time at a Protea hotel and i kind of kept an open mind towards my stay. I was glad i did. I must admit that this hotel may not appeal to every kind of... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear 9jagirl, Thank you for the wonderful review, it was quite delightful. We are pleased that you decided to stay at our hotel for a different feel of Johannesburg, the hotel is unique in its décor as it is inspired from the old Hollywood glamour and has a great vibe to accompany it. Thank you for such brilliant feedback and... More

Clemson, South Carolina
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at this hotel. The room was very nice on the inside. I wouldn't stay here if you and your traveling companion aren't close. The shower is all glass and not in a separate room. There is a curtain you can draw, but then the sink and toilet is off limits to anyone else. Rooms are quiet.... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear ClemsunTiger, Thank you for taking the time to write a review about our hotel pertaining to your recent stay with us. The Fire and Ice! rooms boast unique classical décor, which is appealing to the eye as we are an experiential hotel. Our room design might not be to the comfort to all of our GUESTS who are sharing,... More

Long Beach, California
Top Contributor
106 reviews 106 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is part of Protea chain, located in Northern Johannisburg , within walking distance to excellent restaurants! shopping. About 20 min ride from Apartheid Museum. Very contemporary decor, 60 s retro style with crystal chandeliers and shiny wall paper . Hollywood stars photographs are displayed next to each room in the hallway and inside . Rooms are equipped with coffee... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Olga P, Thank you for providing us with feedback on your recent stay with us. We are privileged to be located in the Melrose Arch precinct, as there is a variety of wonderful stores and restaurants available for our GUESTS pleasure, and the best part is that it’s all within walking distance. Our location is central to many tourist... More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I realy like the rooms, the way the are decorated and all furniture in hotel. Just around the corner it's meat co. restaurant with amazing steaks and wines. We did the lion park tour, which is great but they will let you be with baby lions for only little while..max 5mins which was disappointing..back to hotel..staff needs to pay more... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear Alybab, Thank you for providing us with feedback on your recent stay with us. Our rooms are uniquely designed with an old Hollywood chic finish; it is a beautiful touch to the modern era. We are located in the Melrose Arch Precinct which boasts a wonderful selection of restaurants and stores which are beneficial to all of our GUESTS;... More

Sao Paulo
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have spent 2 days at Protea Fire and Ice on May 2014 and my overall evaluation is it is just ok. I like the decoration in black&white and all the stars portraits which can be seen at the corridors and inside the rooms and also the beautiful chandeliers at the bar and restaurant. The location is also very good... More

Was this review helpful? Yes 2
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear tereza b, Thank you for your review; it was such a pleasure to accommodate you at The Protea Hotel Fire & Ice! The hotel aims to please its GUESTS with its exquisite décor and its excellent bar and restaurant. Its location is very convenient for the GUESTS who wish to indulge in shopping and eating out. We would like... More

UAE
Senior Contributor
29 reviews 29 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Looking for something different from your normal hotel bar - great seating inside and out and the best milkshake selection in Joburg yet ! Ferrero Roche, peppermint crisp, bar one etc - worth repeat Sunday afternoon -after movies visits.

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear trill-i-am, Thank you for taking the time to write a review about your recent experience at the Fire & Ice! hotel. We aim to provide an experience like no other for our GUESTS, so indeed it is something different. Our hotel is known for its milkshakes and it’s a trade mark that keeps our GUESTS coming back. The hotel... More

Milnerton, South Africa
Top Contributor
53 reviews 53 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really enjoyed staying at Protea Fire & Ice! Melrose Arch. The location was quite convenient, close enough to all the places I needed to be by Johannesburg standards, including the Melrose Arch Mall if a bit of shopping is required. The hotel itself is clean, fresh and fun in terms of the design, and the standard rooms are bigger... More

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear mmre, Thank you for taking the time to write a review about your recent stay at our fabulous hotel, it was quite delightful to read. The Melrose Arch Precinct is indeed a wonderful location to be situated in; it is convenient and has much to offer. We ensure that the hotel is well maintained making it appealing to all... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 5 weeks ago

My stay at PH Melrose Arch was absolutely incredible. From the service to the classy rooms to the food. It was breathtaking. Most of all I LOVED the location. Shop during the day party at night what more can you ask for. The hotel was vibey and had a really special feel to it.

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Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! Melrose Arch, responded to this review

Dear nivashinis, Thank you very much for such a wonderful review of our hotel. We are beyond pleased to hear that you had an ‘absolutely fabulous’ stay with us, our STAFF are excellence driven thus providing you, the GUEST with the best GUEST service. The rooms at our hotel are elegantly designed making our GUESTS feel fabulous, we have an... More

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Additional Information about Protea Hotel Fire & Ice! Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Protea Hotel Fire & Ice! Melrose Arch 4*
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Also Known As:
Protea Hotel Fire And Ice! Melrose Arch

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#21 Luxury Hotel in Johannesburg #23 Business Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
The urban, experiential and edgy Protea Hotel Fire & Ice! Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic ‘out-of-office’ experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it’s too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more   less 
Number of rooms
197

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