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Crowne Plaza Johannesburg - The Rosebank

4.0 of 5 CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
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Crowne Plaza Johannesburg - The Rosebank
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Crowne Plaza Johannesburg - The Rosebank
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334 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Johannesburg - The Rosebank
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New York City, New York
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

Clean, safe place to stay. Nice rooms, not luxurious but if you like Crowne Plaza's quality/have stayed at others, this one is certainly on par if not above many I'd say. No great views to speak of, but the hotel is probably in the best place in the greater Johannesburg area to stay in so it makes up for it.... More

Was this review helpful? Yes
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Shane M, Thank you for review on your recent stay with us here at The Crowne Plaza, Johannesburg - The Rosebank hotel. Thank you for your compliments on our breakfast and our barrister on the lobby. We are constantly looking to exceed our guest’s expectations and create a memorable dinning experience away from the hustle and bustle. Once again... More

Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 2, 2013

I have spent 9 nights in the hotel in total at various times while travelling for business and the experience is not one I relish. Both the room service and restaurant menu are extremely limited and unimaginative, and the food bland and uninspiring. It should also be noted that there are barely any vegetarian options on either menu. The design... More

Was this review helpful? Yes
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Kylie557, Thank you very much for taking the time to share your helpful observations with the Tripadvisor readers. We welcome your view regarding the range we offer on our menu and also our food quality. We can therefore assure you that we will look into your concerns and that we have brought it to our Executive Chef attention. Our... More

Johannesburg, South Africa
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 29, 2013

A reservation fee of R 11 k was made from my visa card representing a 1 week fee for my stay. On checking out I was made to reswipe my card foor 8 k but instead of charging the 8 k from the 11 k that was already reserved they charged an additional 8 k without me knowin. so they... More

Was this review helpful? Yes 1
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Tavish11, We would like to thank you for taking the time and effort to provide us with your feedback on your recent stay at our hotel. We were most concerned to learn of the events during your with us. It is unfortunate that we are unable to do proper investigation due to the limited information supplied on Tripadvisor. Guest... More

Singapore
Top Contributor
91 reviews 91 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 26, 2013

We stayed here in Nov 2011 and were very happy with our stay here. The location was very good and close to the shopping malls and good food options around the mall. The rooms were very comfortable and nice and I am told that this is a good location to be in Johannesburg. We would definitely recommend this hotel to... More

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Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. It’s very much appreciated! I am delighted to receive your commendations on your experience at our hotel and to hear that our team has lived up to the promise by providing you with genuine and true hospitality. I hope that we... More

Auckland
Contributor
15 reviews 15 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 20, 2013

Unfortunately I only stayed one night. The rooms were clean and well appointed. The only gripe I have is that all of the power points in the room were of the South African variety and that wasn’t catered for by the converter I carry with me. I found the hotel in Durban did offer at least one other plug configuration.... More

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Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear China_Frequently, What wonderful feedback. Thank you very much for choosing to stay with us and for sharing your great comments with the Tripadvisor folks. We appreciate your constructive feedback regarding the power plugs in our bedrooms that does not cater for international plugs. Please note that we do keep some international adapters at our front desk that is available... More

Nairobi
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 15, 2013

We spent one night at the Crowne Plaza en route to Australia. Friendly and efficient staff. Room size was good with comfortable king size bed and nice view although the bathroom is very small and towels quite threadbare. Great variety breakfast and efficient service. Did not use the gym or business centre.

Was this review helpful? Yes
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear terrydavidson, Thank you for taking some time out of your day to post some feedback on Trip Advisor regarding our hotel it is much appreciated. We are so pleased to read that you had a great time with us, your message has been shared with the team and we are most thankful, it really makes us happy to see... More

Polokwane, South Africa
2 reviews
5 of 5 stars Reviewed March 14, 2013

This was an amazing Experience to be a one of the secluded ares in the Africa's Best City. It was close to my business route and amenities were excellent and satisfactory and the courtesy was ovewhelming to me. I think one will consider using the facility again and again and again in the future. The Staff was very helpful and... More

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Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Hlabishi Patric... T, Thank you very much for taking the time out of your very busy day to share your observations with the Tripadvisor community. We are delighted that you enjoyed your recent stay with us, and we are thrilled you noticed the little details that make the big difference in our guest experience. We hope it’s not too... More

Herault, France
Top Contributor
126 reviews 126 reviews
37 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 2, 2013

We spent 2 nights at the Crowne Plaza. The rooms are 4* and large; there was no noise. Breakfast were standard, but we don't normally eat much at that time. One needed to summon tea and coffee, which was not always easy. The restaurant was OK, but not notable enough for us to eat there the second night. Room servicing... More

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Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear LifeinHerault, We appreciate you taking the time out of your very busy day to share your experience with the Tripadvisor community and for sharing your observations on the hotel’s facilities and its surroundings. Thank you for bringing the service shortfalls that you experienced during your recent stay to our attention. I would therefore like to confirm that your comments... More

Illinois
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 24, 2013

I found the hotel to be a good choice based on the location, decor, cleanliness, staff, and breakfast. The wifi was appreciated, believe it was an hour free per day per device. As stated in other reviews, the Rosebank mall was a short walk away. The room was very clean. The breakfast had a great variety. I will say that... More

Was this review helpful? Yes
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear LissaJ41, On behalf of everyone at the Crowne Plaza – The Rosebank, I thank you for your kind words, and wonderful feedback. Your comments are much appreciated. My team is looking forward to sharing their hospitality with you again soon. Kind regards, Allan Clingham –General Manager More

Paris
Top Contributor
58 reviews 58 reviews
32 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 22, 2013

I've stayed twice in this hotel of Johannesburg and must say it's a pretty good choice - if on business trip! The hotel itself is Ok, so is the decoration and the service. Location is fine, close to all business facilities. Nearby a mall with nice restaurants. area is safe, which is clearly a plus in this city.

Was this review helpful? Yes
Guest_Relations_CPJ, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear emval, Your kind note on your experience at the Crowne Plaza - The Rosebank Hotel is most appreciated by our passionate Team. We hope that we can welcome you back very soon. Kind regards, Kathleen Hedges – Guest Relations Manager More

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Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
Number of rooms: 317
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank

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