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All 72 Johannesburg hotels

Crowne Plaza Johannesburg - The Rosebank

4.0 of 5 Hotel   |   CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
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Ranked #28 of 72 Hotels in Johannesburg
A recent review
5 of 5 stars reviewed 2 days ago
Alain L Johannesburg, South Africa
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314 reviews from our community

Traveler rating
    81
    146
    53
    19
    15
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192
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 2 days ago NEW

It was my first time to discover such beautiful and nice Hotel comparable to many others of international level. I liked the way activities are organised and the service provided at a high level, safety measures of good quality.

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Switzerland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

As jusual the staff at reception and breakfast room are doing a excellent job and let you feel like being home. Special thanks to Lettie, shndlye really take care of any needs and is always very friedly and helpfull. It seems an ongoing problem with the AC in the rooms, temperature seetings not working or shows strange figures, i.e. temperature... More

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is a great location and offers easy access to nearby restaurants, shopping, banks and train station. Its about a safe 5 minute walk from the Gautrain station to the hotel or a $5-$7 taxi ride. The hotel is modern, staff is professional and friendly. The rooms are nice, adequate in size although bathroom is a little small but... More

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Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Peggy W Thank You for the wonderful review about The Crowne Plaza Rosebank and the Rosebank Area as well as the Gautrain service . I am delighted that June our Night Manager was able to get you to the airport on time . I will be meeting with Nelson our tour company owner to include additional special interest tours... More

Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel based on the reviews at tripadvisor and the discount my husband received as an IHG member. It did not disappoint. We had a car to pick us up and bring us to the hotel. The place was beautiful. The staff was friendly and the club for members of IHG was very welcoming and nice. There could... More

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Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Cnote719 (Atlanta, Georgia Thank You for the great review about the hotel and the facilities. I am pleased that we will be seeing back at The Crowne Plaza in the not too a distant future. I have advised Thomas our chef to look into additional options in the Club Lounge as this is being reviewed currently . I am... More

london
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was here for two weeks on a work gig. Good standard well placed hotel. Loved the little sleep kit you get on arrival with lavender scent. Wifi was really good and fast enough. Good range on offer at breakfast and the hotel restaurant does a decent steak even if service can be a bit hit and miss. The Rosebank... More

Was this review helpful? Yes 1
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Paul R Thank You for the outstanding review on our Excellent staff who are always friendly and helpful . I am truly disappointed that my staff at the Circle Bar do not have the same attitude as my Front of House staff. This matter will be addressed with their manager. I have copied Gerhard my Maintenance Manager in on... More

Los Angeles, California
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 13, 2014

I stay at the Crowne Rosebank exclusively when in Johannesburg but felt I should write another review to specifically commend the staff. This week, I arrived at the hotel in the morning after two long flights from Cambodia. I understood it was likely my room would not be ready but Ezekiel at the front desk made it his mission to... More

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Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear John H (Los Angeles, California Thank you for the wonderful review where our staff member went that extra mile to accommodate your early check in after a long flight . We have trained our staff to anticipate this clients needs . I do hope that I will be seeing you back at The Crowne Plaza Rosebank soon. Kind regards... More

Singapore River, Singapore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed August 9, 2014

Room size is small especially the bath area. Tends to wet the floor no matter how careful you are. Bed is comfortable and I do get good sleeps in my 2 nights here. Quiet surroundings. Friendly and helpful staff except at the bar. So hard to get their attention and ordering of drinks.

Was this review helpful? Yes
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Paithorn11 (Singapore River, Singapore I a indeed disappointed that my Circle Bar staff dropped the ball in that you were not able to get service. I have brought this matter with the Bar Manager and he is dealing with it. I am pleased that you had a comfortable room and I must point out that our deluxe rooms in... More

Contributor
20 reviews 20 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 9, 2014

All I can say is the hotel is just fine nothing to write home about. The rooms are clean and quite comfortable, my bathroom shower was blocked, I complained twice and was assured it would be fixed but NO. There is no mirrors in the room and had to ask for one. The best thing about the hotel is the... More

Was this review helpful? Yes 1
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear 492ricardop I am sadden that your stay was not all that comfortable at The Crowne Plaza. I have copied my Housekeeper in on this posting with regards to the room comforts not being present in the room. Please will you send me an email with your room number so that I have this corrected. Currently all my housekeeping supervisors... More

Cape Town Central, South Africa
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 9, 2014

Service rubbish, carry your own bags on checking nobody meets you at door and no valet Reception looks amazing, but rooms and passage badly finished TV selection channel wise poor, no enca or sky that I could find Breakfast ok, in room dinning food poor. Chopping block restaurant good quality and value in hotel Otherwise lots of flash not much... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kinetic46, Thank you so much for the feedback provided from your stay. I appreciate you taking the time to provide critical feedback which we use to help us improve our services for you and all our future guests. I am sorry for any inconvenience you may have experienced caused by the hotel amenities and level of staff service received.... More

Ottawa
Top Contributor
129 reviews 129 reviews
28 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed August 5, 2014

We stayed here on two different occasions bookending a trip to South Africa. The hotel is stylish (not necessarily in a good way) and modern from the lobby to restaurants to rooms. The best feature aside from a comfortable bed/room was the IHG members lounge which featured respectable quality food, drink and newspapers. Less impressive were the computer lounge that... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear J P, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with our amenities. Rest assured that this will be looked into to avoid the same situations being encountered in the future.... More

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Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank

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