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All 72 Johannesburg hotels

Crowne Plaza Johannesburg - The Rosebank

4.0 of 5 Hotel   |   CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
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Ranked #29 of 72 hotels in Johannesburg
A recent review
4 of 5 stars reviewed 1 week ago
tjb77London london
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310 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
london
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for two weeks on a work gig. Good standard well placed hotel. Loved the little sleep kit you get on arrival with lavender scent. Wifi was really good and fast enough. Good range on offer at breakfast and the hotel restaurant does a decent steak even if service can be a bit hit and miss. The Rosebank... More

Was this review helpful? Yes 1
Los Angeles, California
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at the Crowne Rosebank exclusively when in Johannesburg but felt I should write another review to specifically commend the staff. This week, I arrived at the hotel in the morning after two long flights from Cambodia. I understood it was likely my room would not be ready but Ezekiel at the front desk made it his mission to... More

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Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear John H (Los Angeles, California Thank you for the wonderful review where our staff member went that extra mile to accommodate your early check in after a long flight . We have trained our staff to anticipate this clients needs . I do hope that I will be seeing you back at The Crowne Plaza Rosebank soon. Kind regards... More

Singapore River, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Room size is small especially the bath area. Tends to wet the floor no matter how careful you are. Bed is comfortable and I do get good sleeps in my 2 nights here. Quiet surroundings. Friendly and helpful staff except at the bar. So hard to get their attention and ordering of drinks.

Was this review helpful? Yes
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Paithorn11 (Singapore River, Singapore I a indeed disappointed that my Circle Bar staff dropped the ball in that you were not able to get service. I have brought this matter with the Bar Manager and he is dealing with it. I am pleased that you had a comfortable room and I must point out that our deluxe rooms in... More

Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

All I can say is the hotel is just fine nothing to write home about. The rooms are clean and quite comfortable, my bathroom shower was blocked, I complained twice and was assured it would be fixed but NO. There is no mirrors in the room and had to ask for one. The best thing about the hotel is the... More

Was this review helpful? Yes 1
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear 492ricardop I am sadden that your stay was not all that comfortable at The Crowne Plaza. I have copied my Housekeeper in on this posting with regards to the room comforts not being present in the room. Please will you send me an email with your room number so that I have this corrected. Currently all my housekeeping supervisors... More

Cape Town Central, South Africa
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Service rubbish, carry your own bags on checking nobody meets you at door and no valet Reception looks amazing, but rooms and passage badly finished TV selection channel wise poor, no enca or sky that I could find Breakfast ok, in room dinning food poor. Chopping block restaurant good quality and value in hotel Otherwise lots of flash not much... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kinetic46, Thank you so much for the feedback provided from your stay. I appreciate you taking the time to provide critical feedback which we use to help us improve our services for you and all our future guests. I am sorry for any inconvenience you may have experienced caused by the hotel amenities and level of staff service received.... More

Ottawa
Top Contributor
129 reviews 129 reviews
28 hotel reviews
152 helpful votes 152 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here on two different occasions bookending a trip to South Africa. The hotel is stylish (not necessarily in a good way) and modern from the lobby to restaurants to rooms. The best feature aside from a comfortable bed/room was the IHG members lounge which featured respectable quality food, drink and newspapers. Less impressive were the computer lounge that... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear J P, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with our amenities. Rest assured that this will be looked into to avoid the same situations being encountered in the future.... More

Croissy-sur-Seine, France
Contributor
20 reviews 20 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had to stay in this hotel for 2 weeks on business trip. Employees were always affordable and serve with courtesy. My favorite was the shoes shiner at the entrance always a gentle word. Food is correct, but not imaginative. I feel like at home for this couple of wezk. area was quite calm with no specific issue.

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Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kailua78 (Croissy-sur-Seine, France) Thank you for the warm posting related to the service that you received at The Crowne Plaza .More so How Sizwe our shoe shine staff member always had a pleasant word . We are all delighted that we made you feel at Home away from Home during your two week stay with us. I do hope... More

Singapore, null, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As an African who lives abroad and tries to promote the continent ...this experience was particularly painful and embarrassing. We checked in on a Friday night - the lobby was vibrating with bass from the nearby bar area in the lobby - apparently someone was having their birthday party and had hired the place out... there were women of all... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here on business and it was fine. The rooms are clean and quite comfortable if you need to work, the bathrooms are a bit small and not well organized (like opening the door blocks your exit and similar things), but nothing you cannot survive! They have a small gym and a nice pool, the breakfast has quite a... More

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Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Mafalda P (Kigali, Rwanda) Thank you for your wonderful feed back about the hotel as well as that of The Butchers Block. I trust that we will be seeing you back with us soon. Kind regards Alwyn Hoffman Head Concierge More

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I left my wallet in the room by mistake with a few hundred rands in it and at the end of the day when I returned to the hotel - I found a note to say the cleaner of my room had called security who put it into the room's safe and would give me the combination when I got... More

Was this review helpful? Yes 1
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Mr Austin Thank you for this great feed back about the honesty of our HOUSEKEEPING STAFF at The Crowne Plaza. I am indeed delighted that you had a great stay and we are looking forward to your return visit. Kind regards Alwyn Hoffman Head Concierge The Crowne Plaza More

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Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Johannesburg #16 Business Hotel in Johannesburg #24 Luxury Hotel in Johannesburg
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more   less 
Number of rooms
317

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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