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Crowne Plaza Johannesburg - The Rosebank

4.0 of 5
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CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
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1 room 1 guest
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Crowne Plaza Johannesburg - The Rosebank
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420 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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    (420)
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    (105)
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2 reviews
5 of 5 stars Reviewed today NEW via mobile

I love this hotel. Great location. Two minute walk to the mall and train station. The food at the Fresh restaurant is of the highest quality. Rooms are clean and new. What I like the most about this hotel is how helpful and professional its managers and other staff are. They are always trying to make you feel like home.... More 

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Dubai, United Arab Emirates
Level Contributor
114 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Just stayed in this hotel in one of the "Best Suites". The whole experience is more like a Holiday Inn express, not a Crown Plaza. The rooms which I am told were refurbished 2-3 years ago look very dated and tired. The service in the hotel is passable in general, however this grade is mostly due to the Butchers Block... More 

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Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Feanorq8, Trust your Travels are going well and you have reached home safely. Thank you for your honest feedback. We are most disappointed that we failed in our service delivery on your stay this past week. This is definitely not the standard of our Hotel,however on this occasion we dropped the ball. All your concerns are being addressed by... More 

Middlesbrough, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

A wonderful hotel in a lovely suburb of Rose Bank, Johannesburg. Very friendly staff where you are assured of a warm welcome. It's a spacious hotel with confortable rooms that are well equipped for the traveller. The breakfast is excellent and plentiful. The lounge area is spacious with areas for private conversation and places to chill out and relax. There... More 

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Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear lizp921, Thank you for taking time to review your stay at the Crowne Plaza Hotel. We are delighted you had a great stay,and enjoyed the comfort of the Hotel and our warm friendly staff. Our themed evening buffet dinners have just been introduced,thank you for this great feedback. We look forward to welcoming you back again soon to our... More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel during the weekend. The hotel is quite modern. Great location. Walking distance to the Rosebank Mall which is very convenient if you require some shopping. My room was perfectly clean and well presented. I appreciated the quietness on the floor which gives you opportunity to work in the room or enjoy your peaceful sleep on... More 

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Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear TravellerMila, Thank you for taking time to review your recent stay at the Crowne Plaza Hotel. We appreciate all your kind words and this has been passed onto our Team,so that they can continue to offer this caring service and only improve to greater heights. We look forward to welcoming you back again soon to our Hotel. Kind Regards... More 

Bath England
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

CP is a great hotel with excellent facilities. We liked the club lounge which had an excellent breakfast and wines in the evening. Our only question or concern was we asked a member of staff when signing a bill if the staff received the "optional service charge" we were asked to make on every ticket. They suggested that this wasn't... More 

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Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Ravenswell, Thank you for taking time to review your recent stay at the Crowne Plaza Hotel,we are delighted that the Club Lounge made your stay an even more memorable one. We value your feedback,and can assure you that all Tips/Gratuities signed to the respective Team Member is honoured to them. However we will definitely investigate the matter that you... More 

Union Territory of Pondicherry, India
Level Contributor
14 reviews
4 of 5 stars Reviewed 1 week ago

The variety of food available is not the best, espcially if you are staying for over a week. The location is great. it is just walking distance from the Rosebank mall. the rest is quite standard and nice.

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Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Shivachandra K, Thank you for taking time to review your stay at the Crowne Plaza Hotel. We value feedback from our guests, and through this we can only grow to greater heights. Our Team have just created a new and exciting Room Service Menu, and our Fresh Restaurant now offers a buffet every Wednesday evenings for Dinner. We do... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This really is a nice hotel that combines business and leisure. Modern and trendy decoration, great restaurant, walking distance to shopping mall. The staff is awesome from beautiful smiling ladies at reception to great concierge (ask him where to get best South African wines 😉)

Was this review helpful? Yes 1
Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Lsavane, Thank you for taking time to review your recent stay at the Crowne Plaza Hotel. We have passed on your great compliments to the Front Desk Team as well as Guest Relations,our Team here at the Crowne Plaza really are passionate about caring service. We look forward to welcoming you back again soon. Kind Regards Hotel Management More 

Bowie, Maryland
Level Contributor
158 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised at how modern, trendy an upscale this property was. We enjoyed most of the food, not including the ribs which are cooked pretty rare. We asked the manager about this and he said that's the way they typically cook them. So that was about six wasted plates of food. Breakfast however was delicious. The rooms are... More 

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Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear EventPlanner_7186700, Thank you for your recent review following your stay at the Crowne Plaza Hotel. We have indeed taken all your comments into consideration and it is with this feedback that we can only improve on our service and standards. We do look forward to hosting you again soon in the near future. Kind Regards Hotel Management More 

New York City, New York
Level Contributor
112 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for 2 nights. It's a very nice and modern hotel. It's near the Gautrain station, the mall and many casual eating places. Because we have platinum status, we have access to the lounge all day long with unlimited water, juice, wine, snacks and breakfast. Their pastry is superb, the croissants are very flaky and so do the... More 

Was this review helpful? Yes 1
Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear elainequang, Thank you for taking time to review your recent stay at the Crowne Plaza Hotel. We are delighted you had a great stay with us and we thank you for your loyalty in the IHG membership programme. We look forward to hosting you again soon at the Hotel. Kind Regards Hotel Management More 

Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 28, 2015

Stayed at Crowne Plaza couple of times. Love it. Had couple of workshops there and staff friendly. Service excellent Hotel is modern and funky - enjoyed it Nice location - the hotel is about 15 mins walk from Rosebank train station. Rosebank mall is 5-7 mins walk away. There are many restaurants, shops (The Zone)

Was this review helpful? Yes
Jasantha N, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Khalilaleker, Thank you for the wonderful review following your recent stay at the Crowne Plaza Hotel. We are delighted you had a fantastic stay with us. Our service and Team are truly the asset of the Hotel and we are glad you appreciated this most. We look forward to welcoming you back again soon. Kind Regards Hotel Management. More 

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