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Crowne Plaza Johannesburg - The Rosebank

4.0 of 5
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CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
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Crowne Plaza Johannesburg - The Rosebank
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Ranked #25 of 70 Hotels in Johannesburg
A recent review
4 of 5 stars reviewed yesterday
Barbara B Sydney
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379 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had to spend two days in Johannesburg and left the choice of this hotel up to our travel agent. We approve of her choice. The hotel was in a lovely suburb close to a large mall which could be walked to in safety. Our room had everything we needed except a corkscrew but the bar helped us out. Breakfast... More 

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New Delhi, India
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Modern rooms; huge lobby which gave a good appeal; nice breakfast. I ordered a sandwich in the room, which took incredibly long time; bit the manager compensated that by some freebies... In fact just calling and apologising was good enough; and showed they were concerned. Though its a lil far from where i had to go, but Its near to... More 

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Brandon Emmanue... A, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear romi_b2, Thank you for your recent review about the Crowne Plaza Hotel. We value your feedback and great compliments,and have also noted the delay in your Room Service order. We do look forward to welcoming you again soon at the Crowne Plaza. Kind Regards Jasantha More 

Lusaka, Zambia
Contributor
14 reviews 14 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Complimentary upgraded from standard room to King deluxe so our family could stay in the same tower. That was very nice indeed. The rooms were very clean and modern. Very secure location with a few minutes walk to rosebank mall. Breakfast buffet was excellent with wide food variety no matter what your taste is. All rooms have a lot of... More 

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Brandon Emmanue... A, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Hadhramy, Thank you for the wonderful review you have posted on your recent stay at the Crowne Plaza. We are glad that you enjoyed the finer details at our Hotel and most especially the lovely breakfast you enjoyed. Look forward to welcoming you soon to the Hotel. Kind Regards Jasantha Naidoo More 

Paris, France
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Location is average but this is a real hotel for business with nice rooms. Modern style, High quality furnitures and range of services. Maybe the price is a little bit high ... In any case if you need to relax and no worry about your stay ou can go to this hotel. Surroundings are ok. Safe place near... More 

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Brandon Emmanue... A, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Evasion777, Thank you for taking time out to write about your recent stay at the Crowne Plaza. We look forward to welcoming you soon to our Hotel again. Kind Regards Jasantha Naidoo More 

La Fuliola, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel and very safe, very close to the Rosebank Mall with shops, cinema and a little traditiona market. All the staf is very friendly. Good meat restaurant inside the hotel, and all hotel service was profesional.

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don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear JordiB2, We appreciate your great feedback. I will be sure to commend the staff on their friendliness and professionalism. We all look forward to your return where I am sure you will further enjoy the many place of interest in close proximity of the hotel. Kind regards Don Jesseman Hotel Manager More 

SAINT PAUL
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel made our one-week stay in Johannesburg a dream. They were incredibly helpful, friendly, and even remembered our names and what we had planned to do each day. Highly recommended.

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don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear VANESSA C, Thank you for praising our staff for their recognition, friendly attitude and attention to detail. The hotel's staff enjoy getting to know our guests to ensure that their visit is memorable! Kind regards Don Jesseman Hotel Manager More 

Novena, Singapore
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My conference members were staying at 54 on Bath 100m away. I chose Crowne Plaza because of the ease of booking through IHG website - and knowing you have a good rate. Room is up to standard. People are really friendly - Thank you! Spa was friendly to help a friend who's room was not free till 2pm - to... More 

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Brandon Emmanue... A, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Blk13Holland, Thank you for taking time to write about your recent stay at the Crowne Plaza. We value your feedback and your great compliments have been passed on to the Team. We look forward to hosting you again soon. Kind Regards Jasantha More 

Nairobi
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having moved to the location after a bad experience from a different property....this felt like the place to be! I even wondered why it had not been my first choice from the onset :-) the employees were friendly,from arrival through to the stay....Concierge obviously enjoyed their role&were very knowledgeable ,housekeeping definitely had attention to detail....the bathroom was somehow small....But are... More 

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don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Wikota N, We appreciate your great feedback and are pleased that we will be your first choice of hotel when visiting Johannesburg. I will be sure to commend all the service staff and concierge on making the Crowne Plaza, the Rosebank your home away from home. Kind regards Don Jesseman Hotel Manager More 

London
Top Contributor
53 reviews 53 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very happy with our choice of this hotel for our first trip to Johannesburg. The hotel is modern and well designed with all the amenities you would expect to find. The lobby has a nice buzz about it as there always seems to be something going on there. Staff were friendly and efficient at all times (apart from... More 

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don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Mickael-and-David, Thank you for your excellent review of our hotel and services. All our rooms have a modern look and feel and we are pleased that this made your stay memorable. Our hotel facilities, as well as the Rosebank, area offer a large variety of options and as such there is always an exciting experience to cater for every... More 

Midland, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

It was impossible to hear or think because of the extreme high volume of piped in "noise". The food was poorly prepared and very slow service. The fish dinner I thought I was getting was one small burnt piece of 'something' and what I presume were vegetables were raw. After over two hours I gave up hoping to get dessert.

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don j, Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear James W, I appreciate your feedback and I apologise sincerely for your experience. We have investigated your concerns and have addressed the quality and service delivery with our business partners managing the outlet to ensure that our service delivery remains exceptional at all times. We assure you of a vastly improved experience on your return! Kind regards Don Jesseman... More 

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