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Tintswalo at Waterfall

Certificate of Excellence
Hotel website
Maxwell Drive, Johannesburg 1684, South Africa
Best prices for: 1 room 1 guest
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Tintswalo at Waterfall
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Tintswalo at Waterfall
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51 reviews from our community

Traveler rating
    37
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    2
    1
    4
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2
13
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26
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Johannesburg, Gauteng, South Africa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel has become scruffy and there is a definite lack of attention to detail. The walls are scuffed and chipped where furniture has been moved. The ladies in the reception area sent really bad for 2 days. Stacks of unused chairs standing in the passage way. Arrangements for service if snacks and drinks at a specific time were ignored... More 

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Top Contributor
63 reviews 63 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Tintswalo for my wife's birthday and everything was really nice. The room is nice and spacious with really good finishes. We loved the shower and that everything just worked. We opened our door and sat in the chairs facing the dam with our faux fur blankets and had some drinks. It was so relaxing. We ate dinner... More 

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TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Dear Francois, We really appreciate you taking the time to submit your review on TripAdvisor. I'm really glad to hear that you enjoyed your stay with us. Thank you for your kind words about Nandi. She is a star and a valuable member of our team. We look forward to welcoming you back to Tintswalo at Waterfall in the near... More 

Johannesburg, South Africa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

WOW!! such a stunning place. rooms are divine and restaurant just too amazing. the service is absolutely fantastic and the staff displayed such care and professionalism. I would definitely recommend this to everyone who haven't been here. I think its very good value for money.

Was this review helpful? Yes
TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Dear Shayla2, Thank you for your review on TripAdvisor. We appreciate your feedback. I am so glad to hear that you enjoyed your time with us. We hope to welcome you back someday! More 

Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015

Fun night out with the gals frim the office hosted by the owners. Thank you for spoiling all the travel bookers. Tasty Food, good wine, always a relaxed tranquil atmosphere. You never feel like you're in the city.

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TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Dear Tiffany, Thank you for your review on TripAdvisor. We appreciate your feedback and really delighted to hear that you had a wonderful time with us. Looking forward to hosting you at Tintswalo at Waterfall soon. More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 16, 2015

We had a very unpleasant booking and dining experience at Tintswalo at Waterfall, restaurant. We have dined at the Tintswalo Atlantic hotel before, which was really good. In light of this my wife booked for the Valentines night dinner at the Waterfall restaurant. I deposited the full amount beforehand, as per request, with reference, by EFT. Several days later, my... More 

Was this review helpful? Yes 1
TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Thank you for submitting your review onto Tripadvisor - we value all feedback and appreciate your honesty. As you well know from your experience at Tintswalo Atlantic, this is far from the normal Tintswalo service standards, and for this, we offer our heartfelt apologies. We take your criticisms to heart, and will endeavour to make this a learning experience for... More 

Senior Contributor
25 reviews 25 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015 via mobile

hotel is very nice, rooms are spacious, very nice scenery. Service are great. Service team are friendly and smiling all the time. I enjoyed my stay there for 4 days. On the cons side: - Breakfast buffet could be much better. - TV channel are limited, so if you don't have evening plans, TV won't be so entertaining. I will... More 

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TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Thank you for reviewing Tintswalo at Waterfall on Tripadvisor - we appreciate your feedback, and we're so glad you enjoyed your time with us. We're so sorry to hear that your breakfasts did not fully meet your expectations - we value this kind of feedback, and will put some attention onto this. We hope to welcome you back someday soon! More 

Johannesburg, South Africa
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 5, 2015

We were there only for a business lunch not staying but the location is great and the service is fantastic. The menu is good and the staff are well trained. I would recommend it to anyone for a similar occasion. There were plenty of options including healthy & vegetarian. Also easy to access but with the feeling of out of... More 

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TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Thank you for taking the time to submit your review to Tripadvisor. We appreciate your feedback and are encouraged to hear that you had such a wonderful time with us. We hope to welcome you back someday! More 

Erding
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 20, 2014

After the rave reviews on tripadvisor we expected a lot. We are not disappointet. The entire place is stunning. Wonderful and huge room and bathroom. Very thoughtful ammenities. Great dinner and breakfast with a matching service. We highly recommend the Tintswalo at waterfall.

Was this review helpful? Yes 1
TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

We really appreciate your taking the time to submit your review to TripAdvisor, and we're thrilled that you enjoyed your time at Tintswalo at Waterfall so much! We hope you will return one day soon. More 

Johannesburg
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 7, 2014

I booked an event for a small group on behalf of a client at this hotel and required a whole lot of changes to the function room set up. Nothing was too much for the Tintswalo Waterfall team. They delivered everything with enthusiasm. What we wanted was so different from the typical function room design but they did not complain... More 

Was this review helpful? Yes 1
TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Thank you for your review on Tripadvisor - we appreciate hearing from our guests, and are so pleased that you had a great experience at our hotel. We hope to see you again soon! More 

Liptovsky Mikulas, Banska Bystrica, Slovakia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 29, 2014

+ everything so stylish, good atmosphere, superb staff, designed as horse stable with high ceiling, room was spacious and airy, king size bed, spacious bathroom as well, 3 different set ups of room during a day :) - NOTHING!

Was this review helpful? Yes 1
TintswaloCEO, General Manager at Tintswalo at Waterfall, responded to this review

Dear Ellie, Thank you for taking the time to send us your lovely review. I'm delighted to hear that you enjoyed your stay with us. Very glad to know that you love the design of the hotel. We really looking forward to hosting you at Tintswalo at Waterfall in the near future. More 

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