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Brown Sugar Backpackers

75 Observatory Avenue | Observatory, Johannesburg 2198, South Africa
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East London, South Africa
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have spent the last three days at Brown Sugar Backpackers. On arrival we were met by a friendly staff and walking into the foyer it felt as though I. was not in my own country but in a backpackers overseas. We arrived early so our rooms and dorm were not yet ready. They locked our luggage away allowing us... More 

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Dallas, TX
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 27, 2015

This place is a mixed bag, depending on what you're looking for. The room rates are cheap, and you get what you pay for. It is a hostel after all. The staff is very friendly and helpful. There is a bar area with a pool table, community TV, and board games. Several nice patios for sitting outside, and a pool... More 

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London, United Kingdom
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 22, 2015

We had heard many great things about Brown Sugar, especially on TA. But sadly we were quite disappointed. While the location and manor itself is amazing and very inviting, the hostel felt quite hostile. Front desk and kitchen staff were not very helpful and awkward at best. There are rules EVERYWHERE, typed out in bold capital letters to remind you... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

Great place to stay in Joburg! Very clean and relaxing with awesome common areas like the bar and pool. Very well managed and they offer a shuttle service to common places of interest around the area. Will definitely stay again.

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

I was worried about finding a Hostel in Johannesburg because of many place with bad rewies. But i couldnt be happier for choosing Brown Sugar. Its an amazin hostel with pool, bar, recreative areas and its very secure. We had lot of advice from the staff to places to go and how to get there and also made a lot... More 

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Menlo Park, California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 21, 2015

Brown Sugar Backpackers is a safe oasis in the big, sprawling metropolis of Jo'berg which is not always nice. Brown Sugar offers real advise and precautions to their guests and a security which no price can be attached to. We stayed here after a previous backpackers facility proved to be quite seedy. Brown Sugar offers picks up from the airport... More 

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Perth, Australia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 13, 2015

Brown Sugar was pretty awesome, food was good, bar area was awesome, views were lovely! good communal area to meet people, rooms were reasonable and clean, staff were lovely. Super easy going for a good price!

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Helsinki, Finland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

Stayed here couple of times during my trip. The atmosphere was friendly and the staff very helpful. My room was called "Glass" and had a glass ceiling and it was relaxing to watch the sky before falling into sleep. Very nice :) Only thing to note was that the noice (one night there was a party) from the common room... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 18, 2015

A lovely layout for a hostel but wasting its potential. First impression as I stepped in the door after a long days travelling was the front desk lady shouting down the phone to a potential customer.id hoped this was warranted but her attitude carried on every time I'd to deal with her,Very poor customer service and just had to stop... More 

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Travelers are raving about these Johannesburg hotels

Nelson Bay, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 3, 2015

✅Staff and service excellent ✅Pick up and drop off from airport ✅clean room and amenities Very basic but comfortable if you want a short stay only. I stayed in a one bed cottage was very comfortable with heater and fan. Atm and wireless internet available

Was this review helpful? Yes 1
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Amenities