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All 5 Boksburg hotels

The Airport Grand

4.0 of 5 Hotel   |   100 North Rand Road | Bardene, Boksburg 1459, South Africa
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41%
Ranked #4 of 5 hotels in Boksburg
A recent review
4 of 5 stars Reviewed May 16, 2014
nauj63 Windsor, United Kingdom
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185 people have reviewed this hotel

Traveler rating
    8
    59
    68
    33
    17
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18
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Windsor, United Kingdom
Top Contributor
190 reviews 190 reviews
45 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed May 16, 2014

Handy enough, this OT airport hotel is a 10 minute shuttle ride (which departs every hour - on the half hour ) from the Terminal A departures hall. A really friendly welcome from the impressive Sifiso Dhlalisa - 'young' but knows how to engage and understands the very essence of great customer service ; an absolute asset ! I asked... More

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for taking the time to compile such a lovely response. We are pleased that you enjoyed your recent stay with us at the Airport Grand Hotel and trust that we can welcome you back in the near future. Yours sincerely Jane Skipsey General Manager More

New York City, New York
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 29, 2014

Spent one night at this hotel on my way out of Johannesburg and found it okay. Its a traditional multistory hotel with long hall ways but I liked that - I felt safe and secure. The staff were nice and it was a short walk to restaurants and some shops. The planes fly really low near the hotel, so it... More

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your comments - we are currently investigating the "sound-proofing" of the bedrooms. We are pleased that you enjoyed your brief stay with us and trust that we can look forward to welcoming you back in the near future. Yours sincerely Jane Skipsey General Manager More

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2014

Clean and spacious rooms. Twin double beds, which is a treat. Amazing food at good value for money. Good shuttle services to the airport and to nearby shopping centres. Helpful staff. A lovely pool to relax next to

Was this review helpful? Yes 1
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you so much for your comments. We are so pleased that you enjoyed your stay with us and hope that we can welcome you back in the near future. Yours sincerely Jane Skipsey General Manager More

zurich
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 8, 2014

Stayed here 2 nights for a conference. The rooms are average. The main problem is the noise of the planes, which go right overhead but thankfully don't go the whole night. The service was very friendly & the prices average.

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for submitting your comments about the hotel and we apologise that we did not meet your expectations. We are looking into trying to rectify the problem of the noise from the aircraft and hope it won't be too long before we can host you again. Yours sincerely Jane Skipsey More

Columbia, SC
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 6, 2014 via mobile

My group stayed here for 2 days. It was about a 15 minute ride from the Airport. The grounds are really beautiful. The rooms are nice and clean. The breakfast is the best. A full buffet with just about everything. The dinner is also good. Really nice upscale hotel. I would stay here again and recommend others. Great staff also.

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Marvellous C, General Manager at The Airport Grand, responded to this review

It is always lovely to receive such wonderful comments about the hotel and we thank you most sincerely. We trust that we will be able to welcome you back again in the not too distant future. Yours sincerely Jane Skipsey More

London, United Kingdom
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2014

Very convenient for OR Tambo airport and a friendly complimentary shuttle takes you to and fro in 15 minutes. So good for overnight stops when travelling. All mod cons work and rooms whilst of an average size are comfortable. Hotel does not make enough use of its garden facilities; and the food, whilst fine, could be more imaginative. If you... More

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your comments about the hotel. We admit that we are directly in the flight path of aircraft landing at OR Tambo International Airport and receive challenging criticism regarding the noise factor. I will pass on your lovely comments about the staff. Yours sincerely Jane Skipsey More

Peterborough, United Kingdom
1 review
1 of 5 stars Reviewed January 27, 2014

arrived at airport from a twelve hour flight from Europe,stopover Johannesburg,had to find shuttle service which was going to take me to the hotel,then I had to walk from the airport,along a very unlit passage for approxiametely 6mins, to find shuttle service in the dark.Driver not really interested and not very informative regarding the morning connecting flight which was a... More

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Marvellous C, General Manager at The Airport Grand, responded to this review

We apologise most sincerely that you did not enjoy your stay with us and trust that this unfortunate experience will not mar your feelings about South Africa. The airport shuttle is advertised as running from 06h00 - 23h00 and any requirements outside these times are of a private nature - R250.00 is the going rate in this area for an... More

Chelmsford, United Kingdom
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 18, 2014

Stayed here one night, due to convenience of location The entrance appears lovely The service was abysmal though, very stern unhelpful people The room was a bit on the small size, and being only 5'3" the fact my feet hung over the edge was a problem I'd not experienced before. Breakfast was good though

Was this review helpful? Yes
Marvellous C, General Manager at The Airport Grand, responded to this review

We apologise most sincerely for the poor, unhelpful attitude of our staff and the fact that you did not have a great stay with us. We will endeavour to work on the weaknesses pointed out to us and thank you for your comments regarding breakfast. Your sincerely Jane Skipsey General Manager More

Cape Town Central, South Africa
1 review
1 of 5 stars Reviewed January 15, 2014

We had upon arrival, requested a wake up call and a cab to transport us at 4.30am to the airport. neither the call nor the cab arrived. We then got to reception at 4.30 am where we found no cab and a different front desk person. She apologised for the wake up call not being made and said to us... More

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Marvellous C, Front Office Manager at The Airport Grand, responded to this review

We apologise most sincerely regarding the taxi service incident and lack of support from our staff. Please be assured that the necessary action has been taken to prevent this ever happening again. Thank you for your comments, as it is only through constructive criticism that we can rectify the problems. Yours sincerely Jane Skipsey More

Tropic, Utah
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 5, 2014

Our experience here was not so wonderful! The entry and lobby are beautiful! However, our room was very, very small! The bathroom was also very small and dirty! The shower had mold in it and the floor was not clean at all. The breakfast was good!

Was this review helpful? Yes
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your comments and we regret that you did not enjoy your stay with us. We have indeed investigated the situation and have taken the appropriate action to prevent a re-occurrence of such a situation. We trust that your unfortunate experience will not deter you from staying at our hotel again in the near future. Yours sincerely Jane... More

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Additional Information about The Airport Grand

Address: 100 North Rand Road | Bardene, Boksburg 1459, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Boksburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Airport Grand 4*
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Also Known As:
The Airport Grand Hotel Boksburg
Airport Grand Hotel Boksburg
Airport Grand Boksburg

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Amenities

Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
151

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