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The Airport Grand

100 North Rand Road | Bardene, Boksburg 1459, South Africa
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The Airport Grand
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1 room 1 guest
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Ranked #6 of 7 Hotels in Boksburg
A recent review
4 of 5 stars Reviewed April 2, 2015
LBenavente Herndon, Virginia
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Herndon, Virginia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 2, 2015

I have stayed in this hotel (just rebranded as Holiday Inn) numerous times, as it is close to the airport and the hotel shuttle runs every half an hour or so, the ride from the airport is about 15 minutes. The hotel is near a supermarket, in case you forgot to pack something. It is a few blocks from a... More 

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Lusaka, Zambia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 25, 2015

Located a few minutes drive from OR Tambo airport...shuttle provided on the hour both to and fro the hotel. Comfortable with all the necessary basics but lies in the pathway of landing aircraft so tends to be noisy especially the uppermost floor (rooms are not sound-proofed). The aircraft noise seem to subside at around midnight (less flights landing?). The restaurant... More 

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1 review
1 of 5 stars Reviewed December 6, 2014

I spent a night in this hotel and it was horrible. There sas no power and it was really frustrating. The hotel needs serious upgrade. The staff need coaching on how to treat guests. No one even offered to help me with my luggage.

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Marvellous C, General Manager at The Airport Grand, responded to this review

We regret that you did not enjoy your stay with us and for this we apologise most sincerely. We are currently undergoing a refurbishment and trust that if you ever visit our hotel again, you will see a marked improvement. Sincerely Jane Skipsey More 

Travelers are raving about these Boksburg hotels

Cape Town, South Africa
Level Contributor
51 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 27, 2014

I recently spent 4 nights at this hotel and had a very enjoyable experience. The check-in process was quick and efficient. My room was neat and clean. The internet connection was very stable and a good speed. Breakfast was excellent and of a very high standard with both a full English and continental options available. The hotel is very close... More 

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your lovely comments - it is indeed a pleasure to have such lovely guests staying with us. We are starting a major refurbishment programme in January 2015 and hope that you will like the changes. Looking forward to welcoming you back in the near future. Sincerely Jane Skipsey General Manager More 

Mumbai (Bombay), India
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed November 1, 2014

We stayed here for one night and regretted the decision . The flush was not working .The water in the wash basin did not drain . the rooms were smelly and musty . The food in the hotel was horrible . It was not worth the money we paid

Was this review helpful? Yes 1
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your feedback and we apologise most sincerely that we did not meet your expectations. We are currently planning a refurbishment and hope that one day you will try our hotel again at which time, we will exceed your expectations. Yours sincerely Jane Skipsey General Manager More 

London, United Kingdom
Level Contributor
145 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed October 9, 2014

This is a nice hotel, but it really need updating. The rooms are very tired. The team though really makes it worth staying here. From the reception to the housekeeping team, they cannot do more for you. Nothing is to much for them to address. The maintenance team is on top of things and despite everything being very old, they... More 

Was this review helpful? Yes 1
Marvellous C, Front Office Manager at The Airport Grand, responded to this review

Thank you for your comments about the hotel, we are pleased that you enjoyed your stay with us and thank you so much for your lovely comments, it is always a pleasure to receive such positive feedback. We will shortly be undergoing a refurbishment programme for the hotel and we look forward to seeing you again one day. Kind Regards,... More 

Chennai (Madras), India
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 4, 2014

Stayed in this hotel for five days. It was a nice experience with well furnished rooms, including a bath tub and shower cubicle. Except that the restaurant had a limited menu and there are no restaurants just outside to walk to. Also the reception staff does not recommend walking to the mall nearby for security concerns ! One needs to... More 

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Marvellous C, Front Office Manager at The Airport Grand, responded to this review

Thank you for taking the time to return our questionnaire, your comments have been noted by Management and every effort will be made to address these. We rely on our guest’s comments to keep us abreast of changing needs & requirements and pride ourselves in believing that precautionary safety measures are necessary for “peace-of-mind”. I am delighted that you enjoyed... More 

Chingola, Zambia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

Very beautiful hotel but somewhat hidden by the surrounding structures and vegetation. Hotel management may need to upgrade the signage for the hotel by the highways so that its location is known. It was strange that even some residents of Johannesburg who visited me did not know the location. I ended up at this hotel not by plan but was... More 

Was this review helpful? Yes 1
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your comments about the hotel and especially about the signage - we should be attending to this imminently. We are pleased that you enjoyed your stop-over with us and look forward to welcoming you back in the not too distant future. Kind Regards Jane Skipsey General Manager More 

UK
Level Contributor
146 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed September 1, 2014

Close to the airport and relatively easy to find, this hotel is useful for a one night stay. The public areas belie tired and worn bedrooms. But it works for what you need and is well priced. Staff Were good and salads in the restaurant can be recommended .

Was this review helpful? Yes
Marvellous C, General Manager at The Airport Grand, responded to this review

We are so pleased that you enjoyed your brief stay with us. We have taken cognisance of your comments and hopefully will be granted a refurbishment of the property in the not too distant future. Looking forward to seeing you again one day. Kind Regards Jane Skipsey General Manger More 

Livingstone, Zambia
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed August 19, 2014

The staff at check in and throughout the stay were helpful and professional. The room was clean and well equipped. The only negative was the noise of theplanes, but to be expected. The food was outstanding and hotand an excellent choice.

Was this review helpful? Yes
Marvellous C, General Manager at The Airport Grand, responded to this review

We are pleased that you enjoyed your stay with us and thank you so much for your lovely comments - it is always a pleasure to receive such positive feedback, even though the noise of the aeroplanes is a constant problem. We are in the process of attending to the soundproofing situation and trust that we can host you again... More 

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