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All 5 Boksburg hotels

The Airport Grand

4.0 of 5 Hotel   |   100 North Rand Road | Bardene, Boksburg 1459, South Africa
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The Airport Grand
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Ranked #4 of 5 hotels in Boksburg
A recent review
3 of 5 stars Reviewed February 8, 2014
thzurich zurich
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180 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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zurich
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 8, 2014

Stayed here 2 nights for a conference. The rooms are average. The main problem is the noise of the planes, which go right overhead but thankfully don't go the whole night. The service was very friendly & the prices average.

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for submitting your comments about the hotel and we apologise that we did not meet your expectations. We are looking into trying to rectify the problem of the noise from the aircraft and hope it won't be too long before we can host you again. Yours sincerely Jane Skipsey More

Columbia, SC
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 6, 2014 via mobile

My group stayed here for 2 days. It was about a 15 minute ride from the Airport. The grounds are really beautiful. The rooms are nice and clean. The breakfast is the best. A full buffet with just about everything. The dinner is also good. Really nice upscale hotel. I would stay here again and recommend others. Great staff also.

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Marvellous C, General Manager at The Airport Grand, responded to this review

It is always lovely to receive such wonderful comments about the hotel and we thank you most sincerely. We trust that we will be able to welcome you back again in the not too distant future. Yours sincerely Jane Skipsey More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 29, 2014

Very convenient for OR Tambo airport and a friendly complimentary shuttle takes you to and fro in 15 minutes. So good for overnight stops when travelling. All mod cons work and rooms whilst of an average size are comfortable. Hotel does not make enough use of its garden facilities; and the food, whilst fine, could be more imaginative. If you... More

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your comments about the hotel. We admit that we are directly in the flight path of aircraft landing at OR Tambo International Airport and receive challenging criticism regarding the noise factor. I will pass on your lovely comments about the staff. Yours sincerely Jane Skipsey More

Peterborough, United Kingdom
1 review
1 of 5 stars Reviewed January 27, 2014

arrived at airport from a twelve hour flight from Europe,stopover Johannesburg,had to find shuttle service which was going to take me to the hotel,then I had to walk from the airport,along a very unlit passage for approxiametely 6mins, to find shuttle service in the dark.Driver not really interested and not very informative regarding the morning connecting flight which was a... More

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Marvellous C, General Manager at The Airport Grand, responded to this review

We apologise most sincerely that you did not enjoy your stay with us and trust that this unfortunate experience will not mar your feelings about South Africa. The airport shuttle is advertised as running from 06h00 - 23h00 and any requirements outside these times are of a private nature - R250.00 is the going rate in this area for an... More

Chelmsford, United Kingdom
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 18, 2014

Stayed here one night, due to convenience of location The entrance appears lovely The service was abysmal though, very stern unhelpful people The room was a bit on the small size, and being only 5'3" the fact my feet hung over the edge was a problem I'd not experienced before. Breakfast was good though

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Marvellous C, General Manager at The Airport Grand, responded to this review

We apologise most sincerely for the poor, unhelpful attitude of our staff and the fact that you did not have a great stay with us. We will endeavour to work on the weaknesses pointed out to us and thank you for your comments regarding breakfast. Your sincerely Jane Skipsey General Manager More

Cape Town Central, South Africa
1 review
1 of 5 stars Reviewed January 15, 2014

We had upon arrival, requested a wake up call and a cab to transport us at 4.30am to the airport. neither the call nor the cab arrived. We then got to reception at 4.30 am where we found no cab and a different front desk person. She apologised for the wake up call not being made and said to us... More

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Marvellous C, Front Office Manager at The Airport Grand, responded to this review

We apologise most sincerely regarding the taxi service incident and lack of support from our staff. Please be assured that the necessary action has been taken to prevent this ever happening again. Thank you for your comments, as it is only through constructive criticism that we can rectify the problems. Yours sincerely Jane Skipsey More

Tropic, Utah
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 5, 2014

Our experience here was not so wonderful! The entry and lobby are beautiful! However, our room was very, very small! The bathroom was also very small and dirty! The shower had mold in it and the floor was not clean at all. The breakfast was good!

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Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your comments and we regret that you did not enjoy your stay with us. We have indeed investigated the situation and have taken the appropriate action to prevent a re-occurrence of such a situation. We trust that your unfortunate experience will not deter you from staying at our hotel again in the near future. Yours sincerely Jane... More

Arnhem, The Netherlands
Top Contributor
69 reviews 69 reviews
22 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 2, 2014

I had booked this hotel for one night to fly the next day to Botswana. Picked up by the shuttel bus from the hotel which runs 2 times per hour. For a stopover is a good hotel, about 10 minutes drive to the airport. For a longer stay to visit Johannesburg, I would recommend a hotel in a more pleasant... More

Was this review helpful? Yes 1
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for your lovely comments about the hotel and we are pleased that you enjoyed your brief stop-over with us. Yours sincerely Jane Skipsey More

Senior Contributor
43 reviews 43 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 13, 2013

This is an ok hotel for the night. The hotel is on the flight route to the airport so every other minute an airplane flies over very low, making a lot of noise. The beds are small but comfortable. The breakfast is good with a lot of choices and fresh baked eggs on request. The restaurant is really nice though.... More

Was this review helpful? Yes 1
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you for taking the time to review our hotel and for your constructive comments. It is true that we are directly in the flight path of aircraft landing at OR Tambo and aim to rectify the noise factor during the course of 2014, by insulating all the bedrooms. We trust that we can look forward to welcoming you back... More

London, United Kingdom
Top Contributor
105 reviews 105 reviews
71 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed December 10, 2013 via mobile

This is a lovely Hotel, the Reception team are really friendly and efficient. The Bar and Restaurant team are brilliant, they really care about their guests. The Meal Menus are really great with a good selection available for most tastes. Breakfast is fantastic with a great selection of pastries in addition to the hot breakfast. Great Jams! The rooms are... More

Was this review helpful? Yes
Marvellous C, General Manager at The Airport Grand, responded to this review

Thank you so much for your lovely comments - I will definitely read your review to the team. We are in the process of finalising a refurbishment program and hopefully you will see a huge improvement on your next visit to the Airport Grand Hotel. Sincerely Jane Skipsey General Manager More

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Additional Information about The Airport Grand

Also Known As:
The Airport Grand Hotel Boksburg
The Airport Grand Hotel
Airport Grand Hotel Boksburg
Airport Grand Hotel
Airport Grand Boksburg
Address: 100 North Rand Road | Bardene, Boksburg 1459, South Africa
Location: South Africa > Gauteng > Boksburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Boksburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Airport Grand 4*
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