I was booked into the hotel for three nights. On the first night no hot water was available in the room. From 8pm I queried the lack of hot water. I was infromed the hotel boiler was in the process of being repaired and that hot water would be available shortly. By 10pm hot water was still not avialble. A... more

The Airport Grand is close to the airport and it is easy to catch the shuttle from the airport; the staff is pleasant and professional; the rooms are small, but clean; the food is good, nice little bars, the planes do not fly over all night -- we've stayed here twice and will again. more

I have stayed here on 3 occasions for one night each after arriving in the evening at Jo'burg airport. The hotel offers a free shuttle to and from the airport and the food and rooms are good for this kind of stay. The organisation of the shuttle bus could be better as it seems to be on a first come... more

After reading all reviews I thought yes it is the Airport Grand but not that bad as some of the reviews! Over the past 2 years I have stayed at the Airport Grand several times. Every 30 minutes there is a free shuttle bus between airport and hotel, I never waited longer than 30 minutes. The only complaint I have... more

A handy hotel for a one night stopover. The hotel is right under the flight path and aircraft on their final approach come directly across the top of the property so expect an early rise. For me it was an average hotel for the money paid. The rooms were OK but mine was in need of some attention, particularly in... more

21 of us stayed here for 1 night. The hotel room was clean, the staff friendly. We all had buffet dinner and that was nice enough. Yes, the aeroplanes are very low and very loud and very frequent but you are in the airport flgiht path. You wouldnt want to stay for very long. Some of the group walked to... more

Stayed overnight on transit to a business conference in Cape Town after a 14 hour flight. The shuttle from the airport was prompt and took about 30 minutes from finding the shuttle area to arriving at the hotel. Our room was of a reasonable size but far from maintained with a broken room safe and an air conditioner that was... more

We had a stopover in Joburg before going on safari. The hotel we were supposed to go in was booked so our TA set us up in this one. There was supposed to be someone waiting for us at the airport and there wasn't. When we finally found the shuttle area, we phoned the hotel and the guy at the... more

I only stayed at the hotel one night. 4 masked gunmen robbed the hotel and everyone who happenned to be in the lobby at the time. The robbery ocurred around 7pm. The manager on duty informed me this was the second time in the last year this had happenned. The room was fair and everything else about the hotel seemed... more