I only stayed at the hotel one night. 4 masked gunmen robbed the hotel and everyone who happenned to be in the lobby at the time. The robbery ocurred around 7pm. The manager on duty informed me this was the second time in the last year this had happenned. The room was fair and everything else about the hotel seemed... more

I stayed here on business for 3 nights - not a place for business travellers! There is no internet access in the rooms, and just 2 seats in the "internet cafe" - you join the queue and wait for a machine to come free. I wouldn't stay again just for that reason - business these days needs full internet access.... more

I stayed here for 2 nights after flying into South Africa and one night on the way home. The Free shuttle was waiting for me when I arrived. Took about 30 minutes to get to the hotel. The friendly driver chatted with me all the way. Asking where I came from, the purpose of my trip and where else I... more

The wait for the shuttle at the airport was horrendously long - took about 1 hr. Even though we had an agreed upon rate for the booking, the hotel insisted on charging me R50 extra in the event that I incurred any further charges - then I had to get the amount reversed when I checked out. This all took... more

If you are looking for a hotel convenient to the airport after a long flight (or to catch an early flight), forget about staying here. It's 9km away from the airport and their shuttle took 40 minutes to pick me up. (They had the nerve to claim I must have been busy and missed one although I ran after every... more

Every 3 minutes is there an airoplane over the hotel. First impressive, after 1 hour noisy. This hotel is no 4 stars worth. more

We stayed here 16th November en route from George to the Kruger Park. I'd read the reviews and wasn't expecting much. It's situated about 8 km from the airport amidst a series of large car showrooms. It's fairly unpreposessing from the outside, but it's inside that counts. The lobby is quite elegant and the check in efficient. As soon as... more

My office booked me into this hotel. I was a bit nervous after reading the reviews listed, but figured it wasn't worth making a fuss. The hotel was FINE. Not great, but FINE. My room was quite nice, and NOT NOISY. There was a good quality breakfast in the morning. However, I don't think I'll stay again. There were too... more

We spent one night at the Grand while in transit from Cape Town. The shuttle picking us up at the airport was relatively prompt and efficient, but the shuttle taking us to the airport the following morning was late and based on the looks and behavior of the driver, he had just rolled out of bed. When we arrived at... more