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Birchwood Hotel

Viewpoint Street | Bartlett, Boksburg 1459, South Africa
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Birchwood Hotel
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Birchwood Hotel
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188 reviews from our community

Traveler rating
    41
    54
    64
    16
    13
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13
21
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121
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a pleasant and comfortable enough hotel. I don't believe one will get the personal attention one would get at a smaller country hotel, as it is a business ,conference facility . I found the rooms clean, well serviced , with helpful and friendly staff. There are plenty of amenities such as restaurants and coffee shops on site which... More 

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Bloemfontein
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

It is really an excellent venue for conferences and workshops. Rooms are quite good but the internet and mobile phone networks are problematics as you recieve either this or that inmost locations. Also TVs are quite of small sizes.

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Francistown, Botswana
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had a two day stay at the Birchwood for a business trip. The one big quality point is their customer service across the board is very good, it is very evident that the staff are very well trained and are very attentive to customer needs. Birchwood is very well located in proximity to the airport and shopping facilities. The... More 

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Roskilde, Denmark
Top Contributor
57 reviews 57 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My flight from OR Tambo Airport in Johannesburg was cancelled due to technical problems, so the airline had to put us up in a hotel nearby. This hotel (reached by a shuttle bus) was a good choice. Although the hotel is near the end of the runway, I got a good sleep in a clean and spacious bungalow. The dinner... More 

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The Hague, The Netherlands
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I spent 5 days here in one of the new Silver Birch rooms, a concept where you have a bit more for a bit more money. I had a back door with an area of garden to sit in outside, whcih was very nice. The rooms are large but once there are 2 huge beds in it, the room gets... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

I'm sitting now outside of the Grill Restaurant in the garden, 2:30 after a long and wonderful lunch with a beer, bottle of rose, smoked salmon, calamari and steak for 2 US $45 the lot! The shuttle bus leaves at 4:30 for the airport snd Frankfurt. The Birchwood is a gem. 10 mins from the airport with a free shuttle.... More 

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Rome, Italy
Top Contributor
71 reviews 71 reviews
43 hotel reviews
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed March 26, 2015

Spent a couple days for a big international conference. Facilities are good, food is great, but service is among the worse I have ever seen in this kind of venues.. Custmer service is unknown in this world, and customers treated just like rubbish! Probably overwhelmed by the size of the event (a few 100s participants), hotel management have probably hired... More 

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Jacqueline E, Event Manager at Birchwood Hotel, responded to this review

Dear R S, Thank you very much for your feedback. It is alarming to hear such feedback from valued guests. You have our assurance that this matter will be looked into as a matter of urgency. This is not the standard that The Birchwood Hotel offers our guests and it deserves urgent attention. If it is convenient, I would greatly... More 

Travelers are raving about these Boksburg hotels

Ficksburg, South Africa
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 26, 2015

This hotel have excellent conference facilities. The rooms are comfortable enough and the service at the restaurants are great. Somewhat noisy early in the morning due to low flying jet aircraft coming in to land at the nearby airport. Aviators dream though!

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Ntokozo M, Public Relations Manager at Birchwood Hotel, responded to this review

Dear Larc The Birchwood Hotel Team would like to thank you for taking the time to share your experience. We are certainly glad that our facilities were of a satisfactory standard and that your stay with us was comfortable. Thank you for choosing Birchwood. We look forward to welcoming you back again soon at the Birchwood Hotel & OR Tambo... More 

Durban, South Africa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 2, 2015

Stayed here over a weekend and I must say. I was very impressed. Its just a tranquil place with beautiful gardens and park facilities. Great rooms. Wifi service is not good tho best at reception. the wired connection should be re-instated at black out zones around the property. Aaaah and the staff are efficient, Talking about my experience with the... More 

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Ntokozo M, Public Relations Manager at Birchwood Hotel, responded to this review

Dear Thokozani P Thank you for taking the time to share your Birchwood experience. We are glad that you enjoyed your stay with us, and that the staff's service was of a satisfactory standard. thank you for choosing Birchwood. We look forward to welcoming you back again soon at the Birchwood Hotel & OR Tambo Conference Centre. Kind regards More 

dublin
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 24, 2015

Second time to stay here, wifi is phenomenal and free which is a huge plus. The steak restaurant is great value and high quality Plenty of very hospitable staff Negative Woke up with bites on my arms and ankles , reported it to the Hotel manager Next day more bites from the mozzies , reported it again to the same... More 

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Ntokozo M, Public Relations Manager at Birchwood Hotel, responded to this review

Dear Jhdub Thank you for taking the time to share your experience. We sincerely apologise for the inconvenience of the mozzies, and we are sorry to hear about the managers response. Thank you for bringing this to our attention, it will be dealt with accordingly. Once again, our sincere apologies. Kind regards More 

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