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Birchwood Hotel

4.0 of 5
Viewpoint Street | Bartlett, Boksburg, South Africa
Hotel amenities
Birchwood Hotel
Ranked #2 of 5 hotels in Boksburg
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102 reviews from our community

    Trip type
Traveler rating
    26
    21
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    8
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Date Rating
dublin
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

Vast property with the rooms often being a good 15 min walk or 5 mins on a gold buggy to them. Rooms were simple and clean but no wifi, also I stayed beside the back gate so I had the noise from the Laundrette which didnt help. For single female travelers I would recommend the rooms much closer to the... More

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Greg H, Manager at Birchwood Hotel, responded to this review
May 21, 2013

Dear jndub, Thank you for your review. Based on your comments, it appears you had both positive and negative experiences during your stay. We are pleased that rooms were felt to be satisfactory however, the Wi-fi connectivity should have been addressed by our Reception. Certain rooms do not get access due to proximity factors. This should have been communicated to... More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed April 19, 2013

I live in Johannesburg and this is my second encounter at the Birchwood Hotel. Last year I was there for the SASCOC Coaching Conference and this time its for the National Lottery Board Indaba and we had the inaugural dinner awards last night. Their staff is always sooo pleasant and helpful :) Its always a pleasure visiting the Birchwood Hotel... More

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Greg H, Manager at Birchwood Hotel, responded to this review
April 22, 2013

Dear MaMchunu, Thank you for your review. We sincerely enjoyed having with us last week and are very happy that your experience a positive one. It is also a pleasure hosting you and we hope to see you with us again soon. Kind Regards, More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed April 9, 2013

What a tremendous treat you gave Reon & I. A real spoiling. We so enjoyed our dinner at the Grill the food was really great and the service excellent. We walked round the grounds and admired what you are doing to green the Hotel. Lewis Pugh`s talk was more than inspirational it was a lesson in sheer determination.How he could... More

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Greg H, Manager at Birchwood Hotel, responded to this review
April 10, 2013

Dear EisbethL889, You are more than welcome. Thank you for you joining the presentation and event and also, for visiting our award-winning restaurant, The Local Grill, as well. We too, hope that we will see you again in the near future. More

lusaka
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2013

I so loved this hotel.Its so big and i love the fact that its a set up of chalets which was nice coz we got to move in the fresh air often as we had a meeting within the hotel premises.its quiet apart from the noises of planes landing and taking of every 15min because its so close to the... More

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Greg H, Manager at Birchwood Hotel, responded to this review
April 10, 2013

Dear nyalumanda, Thank you for your positive comments regarding our facilities. We are pleased that various features were made use of and look forward to assisting you again in the future. More

1 review
4 of 5 stars Reviewed April 2, 2013 via mobile

Thank you for all your help and advice during the planning of our big day. And making our day very special . The staff was helpful and accomadating. The rooms was clean and nice. The food was very good

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Greg H, Manager at Birchwood Hotel, responded to this review
April 9, 2013

Dear sanet du toit, We are glad to hear that your function with us was a great one. We are naturally always happy to help and hope we will do so again the near future. Kind Regards, More

Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 23, 2013 via mobile

So plus is that you can watch landings and takeofffs at JNB and there is a cool aviation themed restaurant bar and club next door. The minuses are awful service beaten up rooms and a bizarre sprawling and a confusing property. I paid in full in advance and upon arrival they tried to charge my card for double my rate... More

Was this review helpful? Yes 1
Greg H, Manager at Birchwood Hotel, responded to this review
April 9, 2013

Dear Rick H, Thank you for your review. Your comments regarding the "rude" staff and "beaten up" rooms are quite concerning. As you will see from various other reviews, one of our key areas of priority is ensuring that our guests receive the best possible service levels and that they depart with nothing but, good and positive comments regarding any... More

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New Delhi
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2013

The hotel is very conveniently located...just 15mins from OR Tambo, 5 mins from the East Rand Mall and general amenities. They even have regular free shuttle rides to the airport and the mall. this is a boon for guests considering one cannot really walk anywhere in Jo'berg and there is no other means of public transport. My husband and i... More

Was this review helpful? Yes
Greg H, Manager at Birchwood Hotel, responded to this review
April 9, 2013

Dear Travellernamz, Your review is very pleasing to us and we are extremely happy to hear that the stay experienced was positive. We will certainly pass on all comments to the staff mentioned and hope that you as well as your husband join us again soon. Kind Regards, More

Brakpan, Gauteng, South Africa
1 review
5 of 5 stars Reviewed February 28, 2013

I just want to compliment Rodney Mathosa on the excellent service that I received from him. He went the extra mile for me and I want to thank him for that. He did not hesitate to accommodate me when I wanted to view the different rooms and was friendly at all times. I would not hesitate to recommend Birchwood Hotel... More

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Greg H, Manager at Birchwood Hotel, responded to this review
March 4, 2013

Dear MorneV_13, Thank you for your positive comments regarding our staff member, Rodney. We are extremely happy that the level of service received exceeded your expectations and we will be addressing this with Rodney internally. More

hull
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2013

Stayed at the above on a few occasions whilst on trips to S.A. ideal for most amenities and close to the airport, approx 15mins. East Rand Mall has all you could wish for in the way of shopping. Plenty of restaurants close by as well.

Was this review helpful? Yes
Greg H, Manager at Birchwood Hotel, responded to this review
March 4, 2013

Dear Merc220, Thank you for your feedback. We would like to hear more about your stay with us and the reasons why we ranked only 3/5 despite your comments being overall positive. You are welcome to inform us of further of the details of your stay, by emailing gregh@birchwoodhotel.co.za. Looking forward to hearing from you. More

Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 22, 2013

I first stayed at the Birchwood in 2003 and have been back at least once a year since then, sometimes more. In the ensuing 10 years, it's pretty much doubled in size (if not more), and this has had both good and not so good effects on the quality of service offered at the hotel. For example, the newer side... More

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Greg H, Manager at Birchwood Hotel, responded to this review
March 4, 2013

Dear Saffer73, Thank you for your review and for your loyalty to our brand over the last 10 years. We have indeed expanded substantially and now boast the title of the biggest hotel & conferencing venue in Southern Africa. Saying this, we have done our best not to compromise the service levels and facilities offered during stays on our premises.... More

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Additional Information about Birchwood Hotel

Also Known As:
Birchwood Hotel Boksburg
Address: Viewpoint Street | Bartlett, Boksburg, South Africa
Region: South Africa > Gauteng > Boksburg
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Boksburg
Price Range: $
Hotel Class:4 star (4*)
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Birchwood Hotel
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