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Urban Hotel Bloemfontein

Cnr Henry & Partiff Avenue | Parkwest, Bloemfontein 9324, South Africa
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Urban Hotel Bloemfontein
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Ranked #7 of 23 Hotels in Bloemfontein
A recent review
4 of 5 stars reviewed 2 weeks ago
937AndrewB Cape Town Central, South Africa
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63 Reviews from our TripAdvisor Community

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Traveler rating
    6
    32
    18
    6
    1
See reviews for
8
13
3
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Cape Town Central, South Africa
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 6 nights at the Urban in Bloemfontein. This hotel meets the three star rating it has - don't expect more than that. Friendly staff, decent breakfast (not a massive selection) and comfortable room. Close to Grey, if you are on a school sporting tour it is ideal.

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Johannesburg, South Africa
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed the night and found the room to be worth the money spent The staff are friendly and always willing to assist and there is complimentary coffee and tea available 24/7 at reception and also an ice machine on the ground floor. The rooms are spacious and clean The only negative is if u not a couple the shower is... More 

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Johannesburg, South Africa
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2015

Great for 2 night stay, comfortable and sufficient. It's better than 3 star and offers a small but very decent breakfast. Fantastic water pressure in the showers!! I would recommend this place to others.

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Heloïse J, Director of Sales at Urban Hotel Bloemfontein, responded to this review

Good Day Rice Tin Thank you for taking the time to review Urban Hotels. We are delighted that you enjoyed your stay with us. We are looking forward to seeing you in future. Regards Sybil More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 23, 2015

What appears to be a trendy little hotel on the website was actually a dirty, disappointing experience. Not only was the shower, breakfast table and table napkin dirty, the furnishings in the room were worn and grubby. The staff definitely had not had any training in hospitality and I did not enjoy the fact that the check in counter doubled... More 

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Heloïse J, Director of Sales at Urban Hotel Bloemfontein, responded to this review

Good Day CAPDSA Thank you for taking the time to review Urban Hotels. Your review is assisting us to make sure we better our service to all our Valued guests. We have noted all the problematic areas which you mentioned in the review and are working at every point. I can assure you that during your next visit you will... More 

Cape Town Central, South Africa
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

My husband and I checked in to the Urban hotel as our preferred B&B's were all fully booked. The hotel is located very near to Loch Logan Waterfront were he had business to do so was very convienient for us. The staff were friendly and the room small but comfortable. We both slept well. The hotel doesn't have it's own... More 

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Heloïse J, Director of Sales at Urban Hotel Bloemfontein, responded to this review

Good Day Emielke Thank you for taking the time to review Urban Hotels. We are glad that you had a lovely stay with us. We have currently changed the detergent which was used by the laundry department. Thank you once again for making us aware of that after wash odor. We are looking forward to seeing you again. Regards Sybil More 

Gent, Oost-Vlaanderen, Belgium
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 7, 2015 via mobile

When you arrive you drive up to a seemingly modern building with a decent sized parking lot. The first thing you'll notice is a very rude lady working at the reception. She is not welcoming and does not even pretend to be...Ok, it's cheap no worries. After that, you find out there is no elevator to your room, but again... More 

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Bålsta
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 28, 2015

Was recommended this hotel and found it modern and good enough for sleeping. It was modern up to the point that it lacks charm. Breakfast is extra and it is possible also to get other meals. As one of the largest shopping centers is close by, I had breakfast as well as other meals outside the hotel. The "eating area"... More 

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Dubai, United Arab Emirates
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 6, 2015

The Urban Hotel has a great design and modern atmosphere. Centrally located and easy to access it stands out in the rather sleepy town of Bloemfontein. Staff was very friendly. Breakfast was good. The only downside was that the room came without a safe to store valuables. Internet is free as long as you limit the use to about 2... More 

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Heloïse J, Director of Sales at Urban Hotel Bloemfontein, responded to this review

Good Day Scuffy A Thank you for your review. We are happy you had a lovely stay at Urban Hotel Bloemfontein. We are in the process of installing safes in the rooms, please request a room with a safe for your next visit. We are looking forward to seeing you again in future. Regards More 

Johannesburg, South Africa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 3, 2015

I guess the cost for the room is basically very much average for what you get , basically a room! bar cannot assist with making a cappuccino , and only offer a select varity of alcohol , a very basic bar setup with no food order options , couldn't get the Aircon in room to work and when arriving there... More 

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Heloïse J, Director of Sales at Urban Hotel Bloemfontein, responded to this review

Dear Sir, Thank you for reviewing Urban Hotel Bloemfontein. We appreciate any and all feedback, even the negative - as this helps us to improve the Urban experience for the most important component of our business - you, the Guest. We hope to welcome you back to Urban Hotels for another stopover and that we can improve on your previous... More 

Edenvale, South Africa
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 13, 2015

We, a family of four, stopped over at the Urban Hotel for one night as we were traveling a long distance. When we booked, we asked if we could have two rooms close together as we were a family and did not want to be separated. Upon arrival we found that we had been given two rooms, next to each... More 

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