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All 3 Mthatha hotels

Garden Court Mthatha

3.0 of 5 Hotel   |   Nelson Mandela Drive, Mthatha 5100, South Africa
Hotel amenities
Garden Court Mthatha

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38%
Ranked #1 of 3 hotels in Mthatha
A recent review
3 of 5 stars reviewed 1 week ago
Melvin K Johannesburg, California
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21 people have reviewed this hotel

Traveler rating
    3
    3
    11
    4
    0
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6
5
Solo
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Johannesburg, California
2 reviews
3 of 5 stars Reviewed 1 week ago

Hotel is in a good location as you come in on N2 (beware of speed bumps) and across from WSU. Used to be a hoiday Inn so large room sizes but furniture layout and style is dated. Security offerred to carry bags, reception (Sandisiwe) was friendly and went out of her way to process check in by phoning travel agent... More

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for your positive comments, we are determined to continue working hard and improving our product. We appreciate your continuous support. Kind Regards, Andrew Ngwenya More

Queestown
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent as expected. service was excellent. room was superb. this has met my expectations because the staff is always friendly and approachable. the site seeing on both sides is great. the position is good.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for your positive comments, we are determined to continue working hard and improving our product. We appreciate your support. Kind Regards, Andrew Ngwenya More

East London, South Africa
1 review
5 of 5 stars Reviewed 3 weeks ago

i t was clean and no noise i will also like to come back ;keep it up im using garden court every where i go although mthatha garden court wotn be the same as durban and morning side but i realy like ytour services

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for your positive comments, we are determined to continue working hard and improving our product. We appreciate your support. Kind Regards, Andrew Ngwenya More

Bloemfontein, South Africa
1 review
5 of 5 stars Reviewed February 26, 2014

Keep up the good work. More work can be done to improve because there is always room for improvement. The location of the hotel is something that needs some form of an attention as it is somehow inconviniencing to get into the hotel.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for your positive comments, we are determined to continue working hard and improving our product. We appreciate your support. Kind Regards, Andrew Ngwenya More

Grahamstown, South Africa
Top Contributor
52 reviews 52 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 9, 2014

We had no problems with checking in or out. Rooms were usual standard. Our first booking was made online for 3 people, but there were only 2 towels in the room. Our second check in was for 4 people and we still had to call for towels. Fortunately the housekeeping staff were prompt. Dinner in the hotel was à la... More

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GCMthatha, Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to write a review about, we appreciate your contribution in ensuring that we improve our service delivery. We will ensure that all issues raised are rectified with immediate effect. We apologise for the inconvenience we might have caused. Kind Regards, Andrew Ngwenya More

Cape Town Central, South Africa
1 review
4 of 5 stars Reviewed February 7, 2014

We hade to que at reception during our check in and we orderd room service which took about an hour and we complained but the manager never even apologies of which we paid for our stay. Thanks to Xolani/Xolile, he knows whats the meaning of the word service is, he always respond with emphathy and he managed to change our... More

Was this review helpful? Yes
GCMthatha, Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for posting your review on this platform, we are determined to ensure that we provide the best service we are known for, all the issues raised have been dealt with accordingly. We sincerely apologise for any inconvenience this might have caused, looking forward to welcome you back at Garden Court Mthatha. Kind Regards, More

Pretoria, South Africa
2 reviews
4 of 5 stars Reviewed February 5, 2014

The service at this hotel was good. In the land of Nelson Mandela, this was a great hotel to be in. I had a smalll issue with hand towels, but overall I was very satisfied. I would recommend this hotel

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for posting your review on this platform. We appreciate your continuos support and contributions in developing our standards. Kind Regards, Andrew Ngwenya More

Maastricht, The Netherlands
Contributor
18 reviews 18 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 24, 2014

Due to safety concerns, our travel agent booked us into this hotel. After driving around Mthatha five or six times (even with Sat. Nav.) we finally managed to find the hotel. You can see that it is old and needs to be freshened up, but the hotel isn't terrible. The rooms are good and clean and good enough for a... More

Was this review helpful? Yes 1
GCMthatha, Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you for posting your review, we sincerely appreciate your contributions in improving our standards, and rest assured all the reviews received are valuable to us. We appreciate your continuous support. Kind Regards, Andrew Ngwenya More

Cape Town Central, South Africa
1 review
3 of 5 stars Reviewed December 4, 2013

I had placed an order with room service, spoke to a Thelma, first and foremost all the stuff I had planned to order, which is on the menu was 'out of stock' namely lamb chops, sirloin/rump. Upon being told these news I had to decide to get something else, and while I'm making my decision, this person assisting taking the... More

Was this review helpful? Yes
GCMthatha, Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to rate us on this platform, we certainly take all the feedback and use them to our benefit and ensure that the staff are trained accordingly. I assure you that your response has been read and action was taken to rectify the downfall in standard. We have ensured that all the... More

Birmingham (UK)
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 19, 2013

The hotel was not the best we have stayed in, but I have no problem in recommending it for an overnight stay when travelling along the N2. The room we had backed on to the car park, so we had car headlights passing by until late in the evening. As had just driven for 7 hours we would have appreciated... More

Was this review helpful? Yes 1
Mduduzi N, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer We thank you for posting your review about our establishment. It is with such feedback that we can improve on our product and service. We thank you for the balanced feedback. We would like to thank you for your valuable support. Your comments are receiving our serious attention they deserve. We regret any inconvinience you have experienced, and... More

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Additional Information about Garden Court Mthatha

Also Known As:
Garden Court Mthatha Hotel Mthatha
Garden Court Mthatha Hotel
Address: Nelson Mandela Drive, Mthatha 5100, South Africa
Location: South Africa > Eastern Cape > Mthatha
Amenities:
Hotel Style:
Ranked #1 of 3 hotels in Mthatha
Price Range (Based on Average Rates): $
Hotel Class:3 star — Garden Court Mthatha 3*
Official Description (provided by the hotel):
Formerly the heart of the Transkei, Mthatha is a bustling city that embodies an eclectic mix of old world South Africa and the new. It is a growing business centre and many companies use the city for conferences and events. The Garden Court Mthatha is hospitable, offering the friendly service that is common to the area. It offers access to the Nelson Mandela Metropolitan University as well as the city centre, an efficient airport and the national highway. ... more   less 
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