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Garden Court Mthatha

Nelson Mandela Drive, Mthatha 5100, South Africa
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Best prices for: 1 room 1 guest
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Garden Court Mthatha
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Garden Court Mthatha
Review This Hotel

45 reviews from our community

Traveler rating
    7
    15
    17
    5
    1
See reviews for
8
8
3
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (45)
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    (9)
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    (14)
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Johannesburg
1 review
4 of 5 stars Reviewed 2 days ago NEW

I was pleasantly surprised when I got to this hotel. It is very clean, well kept and the staff very friendly. The breakfast is lovely. I will recommend this hotel for anyone staying in Umtata, a diamond in the rough.

Review collected in partnership with Tsogo Sun Hotels

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Port Elizabeth, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Overall in need of a desperate upgrade in comparison with other Holiday Inn Garden Courts & for the same price! Evening Buffet only available if sufficient guests in the hotel - the a la Carte menu is extremely limited. Price of refreshments is exorbitant (cooldrinks & alcohol) - buy your own! There is an ice machine conveniently located on each... More 

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Durban, KwaZulu-Natal, South Africa
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Avoid Mthatha if you can. The city can be chaotic. Congestion, robots not working, stop signs ignored,drivers and pedestrians with little consideration for other road users.Beware of opportunistic smash and grab thieves taking advantage of the city's numerous traffic jams.And not a cop in sight. If you have to travel to this capital of the former Transkei, you'll find the... More 

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GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to complete the reviewer online, we appreciate your feedback and it assist us to improve our standards and service delivery. I have forwarded your comments to Mthatha City Manager. We hope to see you again soon. Kind Regards, Andrew Ngwenya General Manager More 

1 review
4 of 5 stars Reviewed February 18, 2015

I have received value for money. However, the only blight in their service is the wifii that is difficult to connect through to internet and is definitely not user-friendly! The ladies there were so magnificent at reception. The room itself was clean and smelling fresh, no bad odours.

Review collected in partnership with Tsogo Sun Hotels

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GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time to post your comments. We appreciate your feedback as it assist us in improving our standards and service. Your comments have been noted and we will action accordingly re-wifi systems. We apologies for any inconvenience this might have caused. kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Johannesburg, South Africa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2015

Very good customer service. Staff helpful and friendly, breakfast buffet was excellent, bed comfortable room clean and spacious. Pool clean. The rooms can do with a bit of upgrading, but they are not too bad.

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GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time to post your comments. We appreciate your support, we use every feedback we receive to improve our standards and service. Kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed February 9, 2015

The overall service at Mthatha Garden Court is good but the rooms need serious attention. The lining of the bath is peeling and the taps are not closing properly thus wasting water. The staff and service is excellent

Review collected in partnership with Tsogo Sun Hotels

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GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for the comments posted on this platform. We are in the advanced stages of our refurbishment programme and we should start later this year if all negotiations are completed on time. We appreciate your support and loyalty to the brand. Kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed February 2, 2015

Great experience overall. The service generally was excellent and on arrival we found the room immaculately clean and neat. The best part was the wonderful breakfast. there just isn't anything that I liked the least

Review collected in partnership with Tsogo Sun Hotels

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GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time write about us on this platform. We appreciate your continuous support and loyalty to the brand. Kind Regards Andrew More 

Johannesburg
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2014

Hotel is extremely perfunctionary, but you don't have options in Umtata, and it is cheap as chips, so go for it. The main issue is that they capture your credit card info in their antiquated IT system - networked thro to HO of course. 3 years ago this same hotel group was unquestionably the source of my card being compromised... More 

Review collected in partnership with Tsogo Sun Hotels

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GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Review Thank you very much for taking time to write to us, we have noted your comments and we shall review, full detailed response has been sent to you via e-guest survey. Kind Regards, Andrew More 

East London, Eastern Cape, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 23, 2014

The Garden court Mthatha is one hotel I have frequented in the past although lately I have not been there. However on my check in, the staff knew my preferences, offered to change my room and assisted me to settle in. The service was offered with a smile and genuine need to ensure that my stay was comfortable and enjoyable.... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to write a review about the Garden Court Mthatha, we appreciate your support and we will continue working hard to keep up with the trends and providing exceptional service. Kind Regards, Andrew More 

1 review
5 of 5 stars Reviewed December 12, 2014

The staff was helpful and accommodating, even late at night after a tiring day, accommodating me in the dining hall after closing time, as I had nothing to eat the whole day. Staff was friendly and accomodating.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking to post comments on our page. We appreciate your continuous support. Kind Regards, Andrew Ngwenya General Manager More 

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7 photos of this hotel

Management photos: Courtesy of the property manager

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