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Garden Court Mthatha

Nelson Mandela Drive, Mthatha 5100, South Africa
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1 room 1 adult
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Garden Court Mthatha
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87 Reviews from our TripAdvisor Community

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East London
2 reviews
4 of 5 stars Reviewed 1 week ago

Garden Court Mthatha, is a place to be in Mthatha. Situated away from the unfriendly crowded inner city. Wonderful, caring people their staff are. They make you feel at home. It's quite an experience!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Rhadebe
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments on this platform. We appreciate your feedback and it encourages us to keep working hard and ensuring we meet and exceed our guest expectations. Kind Regards, Andrew More 

East London, South Africa
2 reviews
5 of 5 stars Reviewed 1 week ago

I have enjoyed my stay in Garden Court Mthatha. Keep up the good work in terms of the overall service. Your staff always serve us with passion, and a very big smile. I would like to recommend my friends

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank bonganikennethb
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments on this platform. We appreciate your feedback and it encourages us to keep working hard and ensuring we meet and exceed our guest expectations. Kind Regards, Andrew More 

Durban, KwaZulu-Natal, South Africa
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is well located in relationship to the Walter Sisulu University which I had to visit. the service at the reception was not very efficient unfortunately. I had booked a room with double beds but was given one with a king size bed . I had to then go back to reception to change and was met with unfriendliness.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Solly S
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking to post your comments in this platform. We appreciate your feedback as it assist us to improve our standards and service delivery. I have noted the issues raised and we have addressed the matter with our Front Office staff. We apologies for inconvenience this might have caused. Kind Regards, Andrew More 

George, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The service was average. I found the price to be expensive relative to what we got. However the breakfasts were good. On my next trip i will probably stay with airbnb. I paid R5300 for 2 nights / 2 rooms. :/

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank davidjamesd
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments on this platform. We appreciate your feedback as it assist us to improve our standards and service. We will be doing refurbishment very soon and I ask that you should try us again on your next trip. We appreciate your support. Kind Regards, Andrew More 

Centurion, South Africa
1 review
3 of 5 stars Reviewed 4 weeks ago

hey, ja ne. nice little hotel in a little town. i had a great stay and excellent airconditioning on a very hot day made the sleep even more wonderful. only if the noise from the aircon could be fixed though.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ntlahlagivenm
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for posting your comments on this platform. We appreciate your support and contribution in improving our standards. We have noted your comments and the aircon in the particular room has be fixed. Kind Regards, Andrew More 

Durban, South Africa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 11, 2015 via mobile

Our annual family road trip to Plettenberg Bay entails a stop over in Mthatha. This is not something we look forward to and our previous experiences at various hotels have left much to be desired. We had booked at a guest house this time but as we got closer, and feeling apprehensive, we decided to call the Garden Court. Yes,... More 

Helpful?
Thank FBenn
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you for taking time to post your comments on this platform. We appreciate your feedback as it assist us to improve our standards and service. It is with a great pleasure to read wonderful news and service experienced. Thank you for supporting us and the brand. Kind Regards Andrew Ngwenya More 

Cahuita
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 11, 2015 via mobile

Driving through Mthatha this was a good stop to stay the night. It is right off the main road and offers a very secure setting with plenty of parking available . The room was clean and spacious . Breakfast buffet was very generous and overlooking the outdoor pool area. However it was quite overprice considering location and size of the... More 

Helpful?
Thank Lauraanjali
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking to post your comments, we appreciate your feedback. The pricing structure it's determined by the cost of running the Hotel as this is outline, managing expenses are higher than city hotels. Thank you for your support. Kind Regards, Andrew Ngwenya More 

Pietermaritzburg
1 review
4 of 5 stars Reviewed November 29, 2015

At breakfast there is no still water unlike other garden courts, even no milk on the tables. In other hotels there are always people on the floor to assist. In my view mthatha garden court should be the best hotel because its always full

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank bonganib609
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking to post your comments on this platform. We appreciate your feedback and it’s valuable to us, as it assist us in improving our service and standards. The hotel refurbishment has been approved and we should start in the second quarter of 2016. It will cover all the areas of the hotel, the... More 

Kelvin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 29, 2015

The hotel is convenient if one stays for one night on a stopover. Try and get a room at the top floor, garden view. Which is definitely better than looking onto the parking area. Internet connection is very good 300 MB free. Breakfast buffet has had a very good variety. Dinner was also fine, but unfortunately Buffet.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Susanne R
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to post your comments on this platform, we appreciate your continuous support and loyalty to the brand. All the feedback received are valuable to us, as it assist in improving our standards and service. Kind Regards, Andrew More 

Port Elizabeth, South Africa
1 review
3 of 5 stars Reviewed November 22, 2015

The room was clean and bed was comfortable. Tv remote was not working and even though I called reception to report this they never came to replace or fix it. Also when i requested them to serve me breakfast in my room, they indicated that they don't offer this service. This was very disappointing.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank nombulelon274
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very for showing confidence in Garden Court Brand, we appreciate your continuous support. Your comments are valuable for us as it assist us to keep improving our standards and service. Thanking you for your continuous support and loyalty to the brand. Kind Regards, Andrew More 

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