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Garden Court Mthatha

3.0 of 5 Nelson Mandela Drive, Mthatha 5100, South Africa
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Garden Court Mthatha
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Garden Court Mthatha
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43 reviews from our community

Traveler rating
    7
    14
    16
    5
    1
See reviews for
8
8
3
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durban, KwaZulu-Natal, South Africa
Contributor
18 reviews 18 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Avoid Mthatha if you can. The city can be chaotic. Congestion, robots not working, stop signs ignored,drivers and pedestrians with little consideration for other road users.Beware of opportunistic smash and grab thieves taking advantage of the city's numerous traffic jams.And not a cop in sight. If you have to travel to this capital of the former Transkei, you'll find the... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 2 weeks ago

I have received value for money. However, the only blight in their service is the wifii that is difficult to connect through to internet and is definitely not user-friendly! The ladies there were so magnificent at reception. The room itself was clean and smelling fresh, no bad odours.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time to post your comments. We appreciate your feedback as it assist us in improving our standards and service. Your comments have been noted and we will action accordingly re-wifi systems. We apologies for any inconvenience this might have caused. kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Johannesburg, South Africa
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very good customer service. Staff helpful and friendly, breakfast buffet was excellent, bed comfortable room clean and spacious. Pool clean. The rooms can do with a bit of upgrading, but they are not too bad.

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time to post your comments. We appreciate your support, we use every feedback we receive to improve our standards and service. Kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 3 weeks ago

The overall service at Mthatha Garden Court is good but the rooms need serious attention. The lining of the bath is peeling and the taps are not closing properly thus wasting water. The staff and service is excellent

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for the comments posted on this platform. We are in the advanced stages of our refurbishment programme and we should start later this year if all negotiations are completed on time. We appreciate your support and loyalty to the brand. Kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

Great experience overall. The service generally was excellent and on arrival we found the room immaculately clean and neat. The best part was the wonderful breakfast. there just isn't anything that I liked the least

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time write about us on this platform. We appreciate your continuous support and loyalty to the brand. Kind Regards Andrew More 

Johannesburg
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2014

Hotel is extremely perfunctionary, but you don't have options in Umtata, and it is cheap as chips, so go for it. The main issue is that they capture your credit card info in their antiquated IT system - networked thro to HO of course. 3 years ago this same hotel group was unquestionably the source of my card being compromised... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Review Thank you very much for taking time to write to us, we have noted your comments and we shall review, full detailed response has been sent to you via e-guest survey. Kind Regards, Andrew More 

East London, Eastern Cape, South Africa
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 23, 2014

The Garden court Mthatha is one hotel I have frequented in the past although lately I have not been there. However on my check in, the staff knew my preferences, offered to change my room and assisted me to settle in. The service was offered with a smile and genuine need to ensure that my stay was comfortable and enjoyable.... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to write a review about the Garden Court Mthatha, we appreciate your support and we will continue working hard to keep up with the trends and providing exceptional service. Kind Regards, Andrew More 

1 review
5 of 5 stars Reviewed December 12, 2014

The staff was helpful and accommodating, even late at night after a tiring day, accommodating me in the dining hall after closing time, as I had nothing to eat the whole day. Staff was friendly and accomodating.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking to post comments on our page. We appreciate your continuous support. Kind Regards, Andrew Ngwenya General Manager More 

Durban, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 25, 2014

Terrible reception and rotten food served during my stay, I would like management to seriously look into the matter and investigate,I will appreciate response to the above issues (staff morale/behavior/poor quality of food served to customers) in order to improve the quality of our service.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you for taking time to comment about G C Mthatha, we appreciate your time taken in discussing your grievances with our Assistant General Manager. We are looking forward to welcome you back for a different experience and service. Kind Regards, Andrew Ngwenya More 

Alberton, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2014

My overall stay was pleasant, bedroom was excellent, wifi was also excellent but felt the bathroom and wardrope was a bit old and the bath tub too narrow. The breakfast and dinner meal options were very limited.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to comment about G C Mthatha, we appreciate your support. We noted your comments and we are currently planing refurbishment for the mind of next year. Kind Regards, Andrew Ngwenya More 

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Additional Information about Garden Court Mthatha

Address: Nelson Mandela Drive, Mthatha 5100, South Africa
Location: South Africa > Eastern Cape > Mthatha
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Garden Court Mthatha 3*
Number of rooms: 117
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Also Known As:
Garden Court Mthatha Hotel Mthatha

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