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Garden Court Mthatha

Nelson Mandela Drive, Mthatha 5100, South Africa
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Best prices for: 1 room 1 guest
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Garden Court Mthatha
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Garden Court Mthatha
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48 reviews from our community

Traveler rating
    7
    16
    19
    5
    1
See reviews for
11
8
3
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East London, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Garden court Breakfast will always be good I love it.I realy liked the room the furniture need the upgrade The service was good The situation of Garden Court is very good. Thank you for the warm and homeey environment. You are the only good and high graded Hotel in Mthatha please keep the standard high. unatimkupa@namhlanjetravel.co.za

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time posting comments about Garden Court Mthatha in this platform. We appreciate your continuous support. We will continue to work hard to ensure we consistently provide the best service. Kind Regards, Andrew Ngwenya General Manager More 

Tongaat
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 13, 2015

we spent a night at mthatha. the reception staff and duty manger were not conversant with the childrens policy and we ended up having to call the customer care centre to resolve the issue. i guess this put a damper on our stay. the furnishing in the family room was not what we expected and requires some attention.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you for taking time to post your comments in this platform. We appreciate your feedback and it assists us to review our service delivery and standards. Indeed we continue with training and updating our staff with the terms and policies as they get updated. We thank you for your support and ensure that this has been communicated... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 31, 2015

Dear Hotel management Thank you all for a really comfortable stay at the hotel. We were told by reservations that we could not be accommodated in family rooms for the 28 & 29.03.2015, however upon speaking with Phelokazi Nyaku, the F&B manager, this accommodation was arranged. We did have some check- difficulty as there were no details of our booking... More 

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time comenting about our Hotel service and standards in this platform. It is indeed a greet pleasure to read such feedbacks and it encourages us to continue working hard to improve, meet and exceed our guest expectations. We appreciate your continuos support. Kind Regards, Andrew Andrew General Manager More 

Johannesburg
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2015

I was pleasantly surprised when I got to this hotel. It is very clean, well kept and the staff very friendly. The breakfast is lovely. I will recommend this hotel for anyone staying in Umtata, a diamond in the rough.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for your comments and we appreciate your continuous support. It is indeed the feedback like these which motivates us to keep going extra mile. Kind Regards, Andrew Ngwenya General Manager More 

Port Elizabeth, South Africa
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2015

Overall in need of a desperate upgrade in comparison with other Holiday Inn Garden Courts & for the same price! Evening Buffet only available if sufficient guests in the hotel - the a la Carte menu is extremely limited. Price of refreshments is exorbitant (cooldrinks & alcohol) - buy your own! There is an ice machine conveniently located on each... More 

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you for taking time to post your comments in this platform. We appreciate all the feedback and it assist us to improve our standards and work on our weakness. Kind Regards, Andrew Ngwenya General Manager More 

Durban, KwaZulu-Natal, South Africa
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 5, 2015

Avoid Mthatha if you can. The city can be chaotic. Congestion, robots not working, stop signs ignored,drivers and pedestrians with little consideration for other road users.Beware of opportunistic smash and grab thieves taking advantage of the city's numerous traffic jams.And not a cop in sight. If you have to travel to this capital of the former Transkei, you'll find the... More 

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Reviewer Thank you very much for taking time to complete the reviewer online, we appreciate your feedback and it assist us to improve our standards and service delivery. I have forwarded your comments to Mthatha City Manager. We hope to see you again soon. Kind Regards, Andrew Ngwenya General Manager More 

1 review
4 of 5 stars Reviewed February 18, 2015

I have received value for money. However, the only blight in their service is the wifii that is difficult to connect through to internet and is definitely not user-friendly! The ladies there were so magnificent at reception. The room itself was clean and smelling fresh, no bad odours.

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time to post your comments. We appreciate your feedback as it assist us in improving our standards and service. Your comments have been noted and we will action accordingly re-wifi systems. We apologies for any inconvenience this might have caused. kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 9, 2015

Very good customer service. Staff helpful and friendly, breakfast buffet was excellent, bed comfortable room clean and spacious. Pool clean. The rooms can do with a bit of upgrading, but they are not too bad.

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time to post your comments. We appreciate your support, we use every feedback we receive to improve our standards and service. Kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2015

The overall service at Mthatha Garden Court is good but the rooms need serious attention. The lining of the bath is peeling and the taps are not closing properly thus wasting water. The staff and service is excellent

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes 1
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for the comments posted on this platform. We are in the advanced stages of our refurbishment programme and we should start later this year if all negotiations are completed on time. We appreciate your support and loyalty to the brand. Kind Regards, Andrew Ngwenya General Manager | Garden Court Mthatha More 

Cape Town, South Africa
1 review
5 of 5 stars Reviewed February 2, 2015

Great experience overall. The service generally was excellent and on arrival we found the room immaculately clean and neat. The best part was the wonderful breakfast. there just isn't anything that I liked the least

Review collected in partnership with Tsogo Sun Hotels

Was this review helpful? Yes
GCMthatha, General Manager at Garden Court Mthatha, responded to this review

Dear Writer Thank you very much for taking time write about us on this platform. We appreciate your continuous support and loyalty to the brand. Kind Regards Andrew More 

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7 photos of this hotel

Management photos: Courtesy of the property manager

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Prices are for 1 room, 2 adults
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Amenities